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Customer Ratings & Reviews

Model:
SOUNDTOUCH 20 III WIRELESS SYS
SKU:
4291203
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Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the SoundTouch® 20 Series III Wireless Music System's amazing sound quality, ease of use, and strong bass. Many appreciate its compact size and the convenience of Bluetooth connectivity, although some find the price a bit high. A few users experienced connectivity issues, and others wished for a built-in battery. The app, while functional, could benefit from some improvements according to some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 944 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my house and both of them have issues. The display on one of them stopped showing up for some reason, not a huge deal but disappointing. The other one has issues connecting to it all of the sudden. And when I can connect to it, I can no longer pair it with the other one in the house. Instead it will say that it's paired, but no sound will come out of one of the speakers. And on top of that, when listening to these speakers they randomly shut off for no reason at all, like a computer going to sleep mode. For the money that I spent, definitely expected better quality and for them to last a lot longer.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thanks for taking the time to write a review on your SoundTouch 20 Series III Wireless Music Systems, Dude. This is one of our best sounding speakers, and this isn't the type of experience you should expect. I would first recommend a power reset of both speakers. This would include unplugging the system from the wall, waiting 90 seconds, and reconnecting power. If these issues persist, our dedicated SoundTouch specialists will be happy to assist you further at 1-800-608-2673. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day. Jesse - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound needs fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have very good sound. You can't disable the auto shutoff so not good if you plan to use for broadcasting via google home or other system

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Married 36 years And my first speakers where by this company And still have them playing in my garage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little while for the setup. After this is complete, it is smooth sailing. We enjoy the music on our patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. I bought a mini Bluetooth Bose several years ago and love it but this is so much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound for midsize room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this speaker is the remote settings and programmjng it with different music apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my gym experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with ST20. Performing excellent. Only problem I faced is tough to connect to TV. I managed to do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver/speaker works as advertised but it lacks a audio output jack. It would be nice to have the option of using a headset or the ability to plug it into my Denon receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality and performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option if you are willing to use it for internet radio. Outstanding connectivity with your phone and ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Bose believer since the beginning of the 80s and have not been let do since truly a fantastic music system!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is tad but confusing and took some time. Once it was setup everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and it’s going great. Excellent quality and is durable also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy do purchase the product and was delivered earlier that scheduled! Was very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Okay speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was okay. It was easy to set up but just didnt justify its price. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the second SounTouch 20 I own now. Forever proud of this standalone sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose delivers!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable Bluetooth speaker for all my outdoor activities, perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtually every Bose product I have bought has been great. This is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this Bose soundtouch in my kitchen and I love it ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th one! Love love love!!! We have one in every bedroom!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Value for Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a touch screen display. Andriod app is sometimes whacky especially when connecting system to wi-fi through app.

    I would recommend this to a friend