Customer Ratings & Reviews

Bose® - SoundTouch® 300 soundbar - Black-Front_Standard

Bose® - SoundTouch® 300 soundbar - Black

Model:SOUNDTOUCH 300 SOUNDBAR BLKSKU:5594801
$699.99
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Overall Customer Rating

93%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 1287 Reviews

    • Brand Response

      Bose support 

      October 19, 2016

      Thank you for reaching out to us for help. We are happy to provide steps to an alternate setup that should get you up and running with wifi. Disconnect any USB cable or Ethernet cable connected to the system. Turn the system on and select the SoundTouch source. Press and hold the 9 button for approximately 5 seconds. On the soundbar, the indicators above the Wi-Fi and SoundTouch will glow solid amber. This indicates the system has entered the alternate setup mode and is broadcasting its own Wi-Fi network. Note: Alternate setup mode cannot be entered if there is an Ethernet cable connected to the back of the soundbar. On your computer, tablet or smartphone, activate Wi-Fi and join the "Bose SoundTouch Wi-Fi Network". Note: It may take up to 60 seconds for the network to appear on your computer or smart device. Open a browser and type: http://192.168.1.1 in the address field. The Wi-Fi setup window appears on the screen. Select your home Wi-Fi network from the drop-down list. Enter your password (if required) and tap or click "Connect." If connecting to an open network that does not require a password, the password box may not be visible or clickable, but the "Connect" button will be active. The system attempts to connect to your home Wi-Fi network. The Wi-Fi indicator on the system temporarily blinks white and turns solid white when connected to the network. It may remain solid amber for a few seconds before it begins blinking; this is normal. On your computer, tablet or smartphone, return to the Wi-Fi control panel and rejoin your home Wi-Fi network. The device may automatically return to the network it was previously connected to, as the system has ceased broadcasting its own network. Once the system is on the network, follow these steps to complete setup otherwise the system will only operate as an AirPlay destination: Download and launch the SoundTouch app on your Mac or PC. On the SOUNDTOUCH SYSTEM SETUP screen, select: "SYSTEM ALREADY CONNECTED TO NETWORK". If you have further questions, we encourage you to speak directly with our product support specialists and we'll be glad to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

    • Brand Response

      Bose support 

      October 24, 2016

      Thank you for taking the time to share your experience with this soundbar. We are glad to know that you are happy with the sound performance of the system. We understand that wireless functionality is a popular feature of this system and would love to help you out with this. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156 and we’ll be able to help you with optimizing your setup. Bose

    • Brand Response

      Bose support 

      January 25, 2017

      Thank you for taking the time to write your review. We agree that using an optical cable is the desired setup with your Samsung TV. An optical cable can carry the same surround sound audio signal as an HDMI cable. If you are getting sound performance that is below the expectations we set for our customers, we encourage you to have a conversation with our technical support staff. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

    • Brand Response

      Bose support 

      December 29, 2016

      We are pleased to know that you love the sound of the system when everything is working. We are closely working with Samsung to resolve these types of concerns for our customers. We would like to recommend an interim fix if you are experiencing this. In addition to the HDMI connection to your TV, please connect an additional optical cable from the audio out on your TV to the optical in on your Soundbar. Using the two cables in conjunction will allow you to maintain CEC and still have audio in the event of a drop out. If you need assistance, please know that we are here to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

    • Brand Response

      Bose support 

      January 5, 2017

      We are closely working with Samsung to identify the crux of the issue relating to the television, and contribute to bringing about a resolution. We will post more detail in the Bose Community forums as more information becomes available. We would like to recommend an interim fix if you are experiencing this. In addition to the HDMI connection to your TV, please connect an additional optical cable from the audio out on your TV to the optical in on your Soundbar. Using the two cables in conjunction will allow you to maintain CEC and still have audio in the event of a drop out. We can help make this happen if you'd like assistance. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

    • Brand Response

      Bose support 

      October 26, 2016

      Thank you for taking the time to share your experience. We are glad that you found the process to add the bass module to your setup easy. That shouldn't affect the ARC return channel on the TV, but having said that, optical should deliver the same high quality sound as an HDMI cable. It is possible that you are receiving a stereo signal currently instead of surround sound. We'd love to do some troubleshooting with you to figure this out. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose