Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1395 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,395 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have amazing sound without the noise canceling option. I use these when I want to be aware of my surroundings but still get the great quality sound that Bose is known for. They fit comfortably on my ears and the battery lasts at least 10 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lightweight little numbers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and lightweight, you’ll enjoy the ease and small compactness to carry around especially for the gym and they do not fall out ! Just put in your ears and go!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best BOSE Earbuds ever!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Bose QuietComfort Ultra True Wireless ear buds, and really liked them, but they kept falling out. I tried this one, and it is a GAME-CHANGER!!! It doesn't have the noise-canceling of the QuietComfort, but it is still great sound, and no worry about them falling out. Excellent sound quality and very, very comfortable for all-day wear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Calling issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello bose I just bought two pairs of headphones, unfortunately, after trying them for two days and reviewing the app, downloading the new software and adjusting the settings, I came to the conclusion that they are really not worth the price of $325 with tax. I am not going to deny it, the sound for watching videos and listening to music is incredible but it is not useful for making phone calls, unfortunately for the price it is not worth it. Supposedly these headphones are also useful for listening to calls and walking down the street and keeping an eye on them, but they don't work for calls. I still have the first open earbuds they released (Bose Sport Open Earbuds) and it's a big difference. What solution can you have about this? I have one more week to return them. Update the software to fix the calling issue. On the contrary, unfortunately I will have to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design and audio quality of the Ultra Open-Earbuds. We're sorry to hear that you're facing some issues with using the call feature, we recommend ensuring that these are securely placed on your ears and in the correct positioning, you can find some additional troubleshooting here along with a fit guide- https://bit.ly/3ww4pUo If you require any additional support with your product, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ where you have a 1 year warranty and a lifetime of available support to you.

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 1 out of 5 stars

    Had a lot of hope for these to be amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the look of these but the features were not what I was hoping for. The sound quality was good but I was having major issues with phone calls. Anytime I was on a phone call, the other person could never hear me. It was to a point where I felt as if I was shouting just so the microphone could pick up my voice. I’m not sure if it was user error but I don’t think there was much I could do to fix that issue. They also made my ears a bit sore when I wore them for too long. Unfortunately, I had to return them. I really wish I would’ve had a better experience with these!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. I'm sorry to hear that your Ultra Open Earbuds are having trouble picking up your voice through the microphone that’s definitely not the experience we want you to have.

      To help resolve the issue, here’s a helpful link with troubleshooting steps: http://bose.life/4gos4ca

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mailman approves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose out did themselves. The best fitting ear phones ever made. I’m super particular with headphones and these feel amazing. Sound quality is astonishing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommend!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using them for a few weeks now and I'm totally impressed. The sound quality is crisp and clear, and you don't feel them in your ear at all - it's like the music is coming out of your head. These are perfect for anyone who wants great sound quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They’re the best headphones for running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Bose open earphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product beats my expectations. The sound quality is excellent. Although is not as loud as the in-ear ones but for something designed not to damage your ears, it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best open earbuds

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality open earbuds. Very good battery life and durability. Sound quality is great with the only issue being the still feature in immersion audio can every once in a blue moon go out momentarily, but this product is quite flawless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though i would hate them but there actually really good ear buds great sound quality and everything i use them for work since i still need to hear my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfy to wear

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that, absolutely forget you're wearing them, that is how comfortable they are plus I have no issues laying on my pillow to watch videos, they do take a little getting used to putting on and finding the right spot or position but once you do wow

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable and great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they work great. I’ve had a few disconnecting issues, but nothing I couldn’t fix on my own. I don’t like that you have to use the Bose app to pair them. I can’t connect them to my kindle paperwhite. Other than that they are fantastic. Easy to put on, stay put, comfortable even with multiple piercings in each ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are spectacular. Recommended. Good fit and clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not for me but still great.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products and they never disappoint. I really like the design but don’t really like how they fit as much, I think they would’ve done a lot better in that aspect. The sound is amazing though. If you are looking for noise canceling this are not for you (which it says). Even at the highest volume you can still hear some compared to the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not perfect, but excellent "open" ear product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but great headphones is you don't want it in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ultra earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose Ultra open earbuds and that i am able to hear while doing yard work, at work and can still hear my surroundings. I also love that they are light and does not irratate my ears like the normal earbuds..Absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love the color. It is exquisite. The pairing to your phone is quick and easy. Talking on them is very clear and they block out all outside noise when you are on the phone or listening to music. If you get a call, soon as you click the button on the buds, the connection is immediate. I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t hurt your ear like the in ear buds. Sound is excellent. It connects very easily to your iPad and iPhone. I would recommend this product strongly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phone Calls with my Bose Ultra Open-Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the mic function does not work properly. In some of my calls they say that they hear me far and not quite clear. The battery life is too short but you hear every details from the music, overall, it's great, I like it a lot.

    I would recommend this to a friend
Sponsored