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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1375 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. The battery life, design, and lightweight feel are also appreciated. However, some customers have expressed concerns about connectivity and volume levels, and a few feel the price is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,375 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, one of the best earnuds that I ever had, its like your listening to a big speaker with your open earbuds. Very important aware on surroundings while listening music, thanks bose and bestbuy for selling this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    are excellent for exercise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them, I mainly use them for exercising and running, they are not felt at all and they hold very well in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running, sound on calls is not great, but works

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best open ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, so comfortable to wear it during a day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product best sound convenient secured never drop

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds. Fully recommend if you are always in the office like me, you can fully multitask with this on, they don’t slip out or are annoying at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stop working before the end of the month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they have great sound for listening to music. The sound for the calls is not that great. I love the fact that they are openearbuds.I was a little disappointed since it hasn't been a month and they stop working.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tina, I'm glad you like the Ultra Open Earbuds for listening to music. If you're having issues with the sound on calls - and especially if the buds appear to have stopped working - then I would recommend contacting our support team, so we can find out more and assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great first design but leafs room for improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bose Ultra Open earbuds since I like to be aware of my surroundings and I would have given it 5stars but the call quality according to whom ever I’m talking with is not always good to hear what I’m saying. Also after wearing them for hours I can feel the clamping on my ear so I have to shift them a bit. The sound quality isn’t the best but I was not expecting it either but definitely aren’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money I've ever spent!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely Amazing the sound quality totally outstanding!! I put it off for about a week because I was kinda skeptical about buying them but I had to try them, and I'm glad I made the decision to buy them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the comfort of the earcuff design. The sound quality is great. It was easy to pair to my device and my calls never drop. I even found a great little case to fit my charger. Love these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE PRICE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I expected for an open ear bud. I can feel the bass kick in while hearing what's happening around me. Great technology. Bose never dissappoints

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Super comfortable open design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the new Bose Ultra Open Earbuds. I was intrigued by a new design type in an earbud, at least as far as I am aware of. Plus, Bose is a leader in great sounding audio products. The Ultra Open Earbuds come in a small box that contains the earbuds, a charging case, and a short USB-A to USB-C charging cord. On the back of the packaging, you’ll see the logos for made for iPhone & iPad, as well as the logo for works with android. Besides these mobile platforms, you can pretty much pair them with anything that has a Bluetooth option. Upon opening the package, the first thing you are directed to is the Bose music app to complete an initial set up and a likely software update. The app walks you thru the set up with clear instructions, basically all that’s needed is to put the charging case and earbuds into pairing mode and the app will find them, then do the rest. One thing that the initial set up will highlight is Bose’s immersive audio feature. The app will guide you thru a little demo, letting you experience the difference between the stereo audio format and two types of immersive audio, both of which sound better in plain English. Per the app, the immersive modes enhance and depth to whatever you are listening to. If you’re like me, you’ll set it to on and leave it alone from there. After pairing with the app is complete, you’ll be able to set/change how your earbuds sound thru the equalizer to add/reduce bass, mid range, & treble and set how you want them to react to the noise level of your environment thru the auto volume option. You’ll also be able to change some functionality of the button on each earbud thru the shortcuts options, and get tips on how to get the most out of the earbuds. Of course you can use them to do everything that any other ear bud can do, such as listen to music or any other media on your device, answer/end or decline phone calls, etc. The most standout thing about these earbuds is the design and the way you wear them. They behave like a clip on, wrapping around and behind your ear, without applying any pressure at all. They are a delight to wear and are super comfortable. If you don’t like the feeling of an earbud in your ear, these will work perfect for you. They also don’t feel like they could ever fall out even though you can barely even feel that you have them on. Also, because they have an open design, you can stay aware of other sounds going on around you. When you first take the earbuds out of the charging case, they will automatically connect to the last device they were connected to as long as it’s within range. The product specs on Bose’s website rate the battery life at up to 7.5 hours, but I’ve really only gotten 4.5 hours before needing to recharge while using them during work for a mix of listening to music and taking phone/zoom calls. Music sounds great, especially in immersive audio, and the work perfectly well during phone calls also. While they perform great at their core function of listening to various media, so do lots of other earbuds. Due to the design, there obviously is no noise cancelling functionality, although the auto volume feature will ensure you can hear whatever media you are listening to since it will automatically change the volume based on the sound happening around you. As I said earlier, you can pair these with any/all your Bluetooth devices, but they will not switch automatically between your iPhone and iPad (for example). You can switch them in the app or but creating a shortcut and using the button on each earbud. The Bose Ultra Open Earbuds are a great product with its one killer feature being the open design and the comfort of wearing them without really feeling that you are wearing an earbud. The design eliminates some functionality found in other earbuds at similar price points. These are pretty pricey at $299. They sound great and have a great design but you are paying for Bose. The decision whether these are worth the price could come down to the usual devices you use and tradeoffs on functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , the best quality. Fully recommended .Bose #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, feels like theyre gonna fall out but trust they will not. Changed my life, love using them for work to hear my surroundings still.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Henry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device arrived punctually, and the initial experience of opening and setting it up was satisfactory. However, after approximately 30 days of usage, the device began experiencing connectivity issues with Bluetooth, resulting in frequent disconnections. This has proven to be a significant inconvenience and represents a substantial oversight in the product's design and functionality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you liked your Ultra Open Earbuds to begin with, Henry! If you're experiencing Bluetooth disconnections, try rebooting your mobile device. Also try a second device with your earbuds, to compare performance. If the connection issues persist, please contact our support team who will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great Open ear concept

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to lock in to what you’re listening to while being aware of your surroundings, these are for you. Obviously you can get better headphones for the price, but these are designed specifically for the open ear concept.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this headset. I love it! I can wear it for long hours without pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll go. I have 15 days with them and I like them too much but the defect is in the calls that people don't listen to you and although it's a free hearing aid in the environment it can help to cancel the voice for the calls , always struggling with the same , so it would be good to have a new update for a voice cancellation I get annoyed to struggle all the time with the calls and unfortunately I have to disconnect from them and they can listen me...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonas, I'm glad you like the general sound performance of your Ultra Open Earbuds! If people aren't hearing you well on calls, be sure to download the latest firmware update via the Bose app. Firmware version 4.0.22 (or later) is designed to improve the customer's experience on calls. As long as the environment you're in isn't overly loud, your earbuds will help you make clear, understandable calls. I hope this is useful; if you need further assistance, our support team will be happy to help. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best purchase I have made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they feel very comfortable. They are so comfortables that sometimes you dont feel them in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, best Earbuds. 100% recomend it ........

    I would recommend this to a friend
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