Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,847 reviews
Rated 5 out of 5 stars
Won’t Regret buying these!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best EarBuds I’ve ever had. I play full games of basketball with them in and they are so much more comfortable than any other earbuds I’ve ever had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These sound better then the Shockz which are the only real competitor, but they have connectivity issues which can be a bit annoying. Not a deal breaker, and they’re good for music and videos but the audio takes a second to sync after it starts playing.
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Thank you for sharing your experience with us! We’re glad to hear you find the sound quality better compared to Shockz. The Bose Ultra Open Earbuds are designed to deliver premium sound in a cuff-shaped style that leaves your ears uncovered. With Bose OpenAudio technology, they provide rich, private audio while keeping you aware of your surroundings.
If you experience any connectivity or sync issues, please try the troubleshooting steps provided in the following link.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On my second pair now because the prongs for charging get stuck and don't make a connection to the earbud for charging. The new pair does the same thing. Constant connection issues where only one bud connects to my phone, and the other doesn't. Also has overspray of the rubber coating on one of the connection tabs. Get caught playing the game of casing and uncasing until it finally works. A battery on full charge doesn't last more than 3 hours of play time. I was looking for a good set of open earbuds for long runs. These aint it!
Hello Mike, thank you for sharing your feedback and bringing this to our attention. We’re truly sorry to hear about the issues you’ve experienced with your Bose Ultra Open Earbuds, this is not the kind of experience we want you to have. We appreciate you taking the time to let us know, and we’re here to make things right. Our team can assist you with troubleshooting step by step, and if that doesn’t resolve the problem, we’ll explore alternative options to ensure you get the best out of your product.
Please reach out to our customer support team through this link:https://bose.life/contactus and we’ll work this out together to find a solution for your concern. We're committed to making sure you have the best possible experience with Bose, and we'd love the chance to turn things around for you.
Sophie - Bose Customer Support
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
The best open ear buds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds good, so comfortable to wear it during a day.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best earbuds. Fully recommend if you are always in the office like me, you can fully multitask with this on, they don’t slip out or are annoying at all.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well they have great sound for listening to music. The sound for the calls is not that great. I love the fact that they are openearbuds.I was a little disappointed since it hasn't been a month and they stop working.
Hi Tina, I'm glad you like the Ultra Open Earbuds for listening to music. If you're having issues with the sound on calls - and especially if the buds appear to have stopped working - then I would recommend contacting our support team, so we can find out more and assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 4 out of 5 stars
Great first design but leafs room for improvement.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Bose Ultra Open earbuds since I like to be aware of my surroundings and I would have given it 5stars but the call quality according to whom ever I’m talking with is not always good to hear what I’m saying.
Also after wearing them for hours I can feel the clamping on my ear so I have to shift them a bit.
The sound quality isn’t the best but I was not expecting it either but definitely aren’t bad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are absolutely Amazing the sound quality totally outstanding!! I put it off for about a week because I was kinda skeptical about buying them but I had to try them, and I'm glad I made the decision to buy them!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love the comfort of the earcuff design. The sound quality is great. It was easy to pair to my device and my calls never drop. I even found a great little case to fit my charger. Love these!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
More than what I expected for an open ear bud. I can feel the bass kick in while hearing what's happening around me. Great technology. Bose never dissappoints
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently got the new Bose Ultra Open Earbuds. I was intrigued by a new design type in an earbud, at least as far as I am aware of. Plus, Bose is a leader in great sounding audio products.
The Ultra Open Earbuds come in a small box that contains the earbuds, a charging case, and a
short USB-A to USB-C charging cord. On the back of the packaging, you’ll see the logos for made for
iPhone & iPad, as well as the logo for works with android. Besides these mobile platforms, you can
pretty much pair them with anything that has a Bluetooth option.
Upon opening the package, the first thing you are directed to is the Bose music app to complete an
initial set up and a likely software update. The app walks you thru the set up with clear instructions,
basically all that’s needed is to put the charging case and earbuds into pairing mode and the app
will find them, then do the rest. One thing that the initial set up will highlight is Bose’s immersive audio feature. The app will guide you thru a little demo, letting you experience the difference between the stereo audio format and two types of immersive audio, both of which sound better in plain English. Per the app, the immersive modes enhance and depth to whatever you are listening to. If you’re like me, you’ll set it to on and leave it alone from there. After pairing with the app is
complete, you’ll be able to set/change how your earbuds sound thru the equalizer to add/reduce
bass, mid range, & treble and set how you want them to react to the noise level of your environment thru the auto volume option. You’ll also be able to change some functionality of the button on each earbud thru the shortcuts options, and get tips on how to get the most out of the earbuds.
Of course you can use them to do everything that any other ear bud can do, such as listen to music
or any other media on your device, answer/end or decline phone calls, etc. The most standout thing
about these earbuds is the design and the way you wear them. They behave like a clip on, wrapping
around and behind your ear, without applying any pressure at all. They are a delight to wear and are
super comfortable. If you don’t like the feeling of an earbud in your ear, these will work perfect for you. They also don’t feel like they could ever fall out even though you can barely even feel that you have them on. Also, because they have an open design, you can stay aware of other sounds going on around you. When you first take the earbuds out of the charging case, they will automatically connect to the last device they were connected to as long as it’s within range. The product specs on Bose’s website rate the battery life at up to 7.5 hours, but I’ve really only gotten 4.5 hours before
needing to recharge while using them during work for a mix of listening to music and taking phone/zoom calls. Music sounds great, especially in immersive audio, and the work perfectly well during phone calls also.
While they perform great at their core function of listening to various media, so do lots of other
earbuds. Due to the design, there obviously is no noise cancelling functionality, although the auto volume feature will ensure you can hear whatever media you are listening to since it will automatically change the volume based on the sound happening around you. As I said earlier, you can pair these with any/all your Bluetooth devices, but they will not switch automatically between your iPhone and iPad (for example). You can switch them in the app or but creating a shortcut and using the button on each earbud.
The Bose Ultra Open Earbuds are a great product with its one killer feature being the open design and the comfort of wearing them without really feeling that you are wearing an earbud. The design eliminates some functionality found in other earbuds at similar price points. These are pretty pricey at $299. They sound great and have a great design but you are paying for Bose. The decision whether these are worth the price could come down to the usual devices you use and tradeoffs on functionality.