Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 9 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,380 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones all around!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they hold on to the ear is not too tight. It does not give ear fatigue. The sound is full and rich. I can have both headphones in and still be able to hear my surrounding environment, especially my kids. I love that I can have them in and get a nice full sound and still be aware of my surroundings! Also, the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these headphones are fantastic. I purchased them because i work in an automotive shop. I wanted to be able to hear my mysic at work, but easily be able to have conversations with co-workers if necceesary. The headphones are fantastic at that. I can listen to my tunes all day, the battery life is great. I use them for about 8 hours a day total and they are comfortable all day. I charge them in the case over lunch and never run out of battery during the day. So far it seems i only have to charge the case only once a week! The audio quality is surpisingly good for the size and style of headphone. Overall i would definitely reccomend these headphones if you also want to be able to hear your surroundings! 4.7/ 5. I would say really my only complaint with them is they can be a bit tricky to get in the perfect position!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Innovative and lightweight

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many options out there for headphones. Those options are usually of some similar design that often has limited users feeling closed off from their surroundings. These new innovative Bose ultra open earbuds are very unique in that they don't insert into your ears, yet they clip on them. This design is supposed to allow you the ability to hear what's going around you while being discreet in the sense that no one else can hear your sound. Well they deliver on that promise! It took a few minutes to set-up and after having them in my hand for 5 days and putting them through their paces, I can say they are amazing. First once on ears and adjusted they fade away and i forget they are even there. They are very lightweight yet stay in place. I tested them while working out and handled a few intense workout sessions at the gym. I used them while on the bike and when running. While running they did shift a little bit under heavy sweating but other than that they were fine. The sound quality is the quality Bose sound you have come to expect from Bose. They produce crystal clear sounds from music and the phone calls i had. They actually worked really well in phone conversations and was discreet where no one else heard the conversation. Overall I am very pleased and would recommend these to anyone who is looking for discreet and lightweight earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for me but maybe not everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I have a lot to say about these headphones after having and using them for a few months. I have a medical issue called Trigeminal Neuralgia and it makes most headphones, over and in ear, impossible to wear. These do not touch my face at all so they are perfect and I can wear them without it causing the nerves in my face to go absolutely haywire. If you struggle to find comfortable headphones because of something like Trigeminal Neuralgia or TMJ I can't stress how absolutely perfect these are to not irritate those conditions any more in my personal opinion. The sound quality is good and I love that they connect to two devices at once so I don't have to switch connection back and forth between my phone and PC. They don't play sound from both simultaneously but whichever the last one you initiate sound on will play and pause the other so that's very convenient. They do not noise cancel but they do make it easier to wear and hear things around me which has been awesome at work and I don't mind that at all. My big gripe is that on phone calls the person on the phone can almost never hear me talking. I've tried to adjust almost everything I can think of but I end up having to disconnect them to talk on the phone just so the other person can hear me which is incredibly frustrating. So if that's what you'll be using them for don't get these. Get a different brand of clip on or something. These are very expensive. In some ways worth it but I've just not been blown away by the price point. You can get other clip on headphones that may be better than these for $100 less. I'd expect for the price that I wouldn't have to disconnect them just to talk on the phone. So hopefully Bose can correct that issue in the future with w design update or something.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and dont hurt your ears. Wish the bass was better and they got loader

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfort and microphone are amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these today while I started my new job in a warehouse and these are wonderful. I can still hear everybody around me even on the machinery and they are pretty cool looking. They look like earrings but I tell everybody they are hearing aids lol and the microphone is really good and loud environments Battery life great the comfort is excellent. I rarely noticed they’re on my ear. Kind of scary a little bit because of the price I don’t wanna lose them but overall they are great. I also have the quiet, comfort tools and these are the best pair comparisons to work together in whatever situation I need them in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Excellent product, not durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are very comfortable, sometimes forget I’m wearing them. Sound quality is solid enough for open ear. Durability is bad, especially for the charger. Was great for a few months and then kept getting bad connection and headphones not charging. Then sounds quality started to fade or interruptions happened more often. These were largely used for workouts and during work. While working they were great, guessing the sweat is what made them breakdown, which is unfortunate because should be awesome for that

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose Ultra Open earbuds. We’re glad to hear that you found them incredibly comfortable and appreciated the solid sound quality, especially during workouts and work sessions. While these earbuds are designed for active use, exposure to sweat and moisture can sometimes affect long-term reliability, especially around sensitive components like the charging contacts.

      To help maintain optimal performance of your Bose earbuds, it's important to follow a few care and maintenance steps. First, gently clean the charging contacts with a dry cloth to remove any residue that may interfere with proper charging. Next, check for firmware updates using the Bose app, as updates often include performance improvements and bug fixes. Lastly, after workouts or exposure to moisture, be sure to store the earbuds in a dry, cool place to prevent any long-term damage caused by sweat or humidity. Hope it helps!

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Good Kind off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort: A+ Music: A # Great for an open earbud Battery: A Look: A Call D: # Had a Pixel same issue. Got iPhone same issue. People can’t hear what I say clearly. Microphones are hidden. I tried voice recording it’s feels like 1950s radio. That’s the Main and only down side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great—just what you’d expect from Bose. They pair easily with both my computer and phone. Super comfortable too; I can wear them all day and barely notice them. Battery lasts a long time. The only minor issue is that some people say it’s a bit hard to hear me clearly during calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very impressed yet disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the sound quality and fit of this particular open ear style. However, I did return my bose due to a static sound that continously popped on and off with and without any audio playing. I also experienced connectivity delays. Very sad that I had to returned these, I really wanted to keep them but could not ignore the static sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    So Close..... to being perfect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and for the folks who bike/exercise outdoors and would benefit from a open ear design that allows you to hear your surroundings. These are most comfortable ear buds I have encountered, I forget at times that are in my ears. Good battery life and I prefer physical buttons. Plus these actually stay in your ears doing intense exercise. The only issue is phone call quality indoors were the party on the call has a hard time hearing you. Strangely enough, I did not have this issue outdoors on a call?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Constant Issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazingly comfortable and the battery lasts the entire work day, but that is where the compliments end. These headphones are HORRIBLE. When both headphones are in, the music is constantly un-synced. When you answer a phone call with them in, it cuts out the first 5 seconds of the call and the person on the other line won't be able to hear you. They will completely disconnect in the middle of a phone call. About once a day I have to reset them because they just stop connecting to my phone. Best Buy has amazing customer service and has replaced these headphones twice, but the problem has persisted in each pair I have received. I want to love these headphones because they're SO comfortable, but for $300, the amount of problems that come with them is not worth it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, and we appreciate your loyalty to Bose, given the comfort and battery life you've enjoyed.

      The connectivity problems you described, audio syncing, call interruptions, and frequent disconnections can be easily resolved by doing some troubleshooting steps. We recommend checking for the latest firmware updates via the Bose app, as these often resolve performance issues. For additional troubleshooting steps, here's a detailed guide you can use for connectivity issues: http://bose.life/46kAtKn

      And to improve the call quality experience you can check this helpful guide: http://bose.life/4nLK5DH

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Great open-ear headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are a great option for open ear headset, battery life is awesome and they can adjust to the ear in different positions. I like them for outdoors exercising. Sometimes it struggles to switch connections between windows and Mac or iPhone, but having the case nearby solves the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Open Earbuds!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for Open Earbuds. Good bass, mids and highs! The Bass definitely rumbles although not as in the Bose QC Ultra Earbuds but you can't compare Open vs. In-Ear. But I was impressed with the crisp sound (Bose audio signature). They also sound very loud. Just be sure you are wearing them the right way to get the best audio. Super comfortable for all day without any discomfort. The battery lasts ALL day!! Call quality is good also. Only downside is that the price is too high, $300 vs the QC Ultra that are now for $249.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    You’re my Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable Fit and Amazing Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for exercising and great audio quality!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for open ear headphones among different brands and this convinced me at the end and I’m not disappointed with my buy. They really are very comfortable that sometimes I even don’t feel them. Audio quality is awesome compared to other similar brands and you can customize it! Some People complain about max audio level but I’m not, these are OPEN EAR so they are not meant to sound very load so you can continue hearing your surroundings. I’m more than happy with my buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones while running or just long conver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second set of Bose headphones. I do a lot of business on my phone and wanted to be able to hear my surroundings since their other in ears have such good noise cancelling. These are light and comfy. Great sound quality and really good battery life. It does take a bit of practice for fitment

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Not your normal earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open earbuds provide great sound quality. Extremely comfortable and provide long battery life. No more loose earbuds or falling out of your ear. They fit great.

    I would recommend this to a friend
Sponsored