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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1413 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,413 reviews
  • Rated 3 out of 5 stars

    Bose ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll go. I have 15 days with them and I like them too much but the defect is in the calls that people don't listen to you and although it's a free hearing aid in the environment it can help to cancel the voice for the calls , always struggling with the same , so it would be good to have a new update for a voice cancellation I get annoyed to struggle all the time with the calls and unfortunately I have to disconnect from them and they can listen me...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonas, I'm glad you like the general sound performance of your Ultra Open Earbuds! If people aren't hearing you well on calls, be sure to download the latest firmware update via the Bose app. Firmware version 4.0.22 (or later) is designed to improve the customer's experience on calls. As long as the environment you're in isn't overly loud, your earbuds will help you make clear, understandable calls. I hope this is useful; if you need further assistance, our support team will be happy to help. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best purchase I have made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they feel very comfortable. They are so comfortables that sometimes you dont feel them in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, best Earbuds. 100% recomend it ........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds A++++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them !!!! Excellent choice,overall an A++++++,such a difference

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very high quality and reliability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are extremely comfortable however the sound volume is not very high. I would recommend to anyone in an office or a quiet setting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds I bought this year. Because it’s fit perfect in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pc’s ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are excellent. Comfortable on the ears and don’t have to go down in my earlobe perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nothing in your ears but great sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start off by saying that I am not a fan of most ear buds because having things in my ears hurts my ear canals after a while, so I personally prefer on-ear, over-ear, or open ear device alternatives. The Bose Ultra’s open ear design are truly unique in their execution and are comfortable to wear while providing a clean listening experience that still lets me be aware of my surroundings. These ear buds have an innovative wrap around design that hugs the outer ear just above the ear lobe, looking more like a cuff earring than a set of earphones. No part of it goes into your ear canal; instead the speaker is nestled in the groove of your ear and sound is directed into your ear canal at an upward angle. The fit of the ear buds is one-size, and the flexible soft silicone arm applies light but sufficient spring force to hold the barrel controller behind your ear. While that means there’s no way to customize the fit, you can adjust the positioning of the ear bud by slightly sliding it up or down to find the most comfortable position for you, however, I found that moving it can noticeably change the sound quality. To setup and pair with the ear buds, you’ll need to download and install the Bose Music app to your smart device. From there, setup was fairly straightforward and took only a few minutes. After pairing, you can listen to a demo track that showcase its “Immersive Audio” mode which has two settings, “Still” and “Motion.” These modes give the sound a sense of dimensional space, placing the sound in front of you with stereo separation. The difference between them is that with Still, the sound will project from a fixed location even as you turn your head; though note that if you face a different direction long enough, the spatial positioning will update and re-center on you. With Motion the sound follows you, so that it keeps its position relative to you which is better if you’ll be moving around a lot. You also have the option to turn immersive mode off (aka stereo mode), which can help extend battery life, but I found the sound to be a little flatter and confined to my headspace. The sound from these ear buds overall is pleasing and enveloping while still allowing you to hear other sounds in your environment. The audio is clean and clear with a light and airy quality, likely due to the open design. As for bass, it’s apparent but not overly pronounced. At moderate to low volume levels there’s virtually no sound bleeding, and folks standing a few feet from you won’t be able to hear what you’re listening to. However, when you turn up the volume it can get quite loud, and while you could effectively block out all other sounds, that sort of defeats the main benefit to having an open ear design. Plus, at higher volumes, sound can bleed quite a bit, making what you’re listening to perceptible to bystanders, and I feel the quality distorts with overly bright trebles and muddy midranges. One of the things that I liked about these is that when no audio is playing, the ear buds go silent and don’t produce any hiss of white noise during standby. The drawback is that it takes a split second for them to wake up, so notification sounds from your device may get slightly clipped. However, the low-latency 5.3 Bluetooth protocol also makes them great for watching video content with perfectly synced audio. These are slightly water resistant too, with an IPX4 rating, so would be fine for a sweaty workout and survive a drizzle. Each ear bud has a single physical click-button on the top of the barrel that wraps behind your ear. You need to press down on the button to use it as it is not a touch control. There are five key combinations for the controls including single, double, and triple clicks for play/pause and track skipping, as well as long-press (shortcut) and short press followed by a long press for volume control. The shortcut function can be customized to cycle through modes, immersive audio setting, source selection, or activate an AI voice assistant; you can perform different shortcut actions for the left and right ear buds. Listening modes are presets that you can select based on your environment and preference. The two pre-configured ones are simply Stereo and Immersion, though you can define up to eight custom modes, for example, for when you’re home, on a run, or during your commute. The only thing you’re really changing though is the Immersion mode and not a custom EQ profile. While you can adjust the bass, mid, and treble EQ by +/-10, these settings are global across modes. There are several pre-defined EQ adjustments like ‘bass boost’ and ‘treble reducer.’ You can also enable ‘auto-volume’ which will adjust the volume based on your surroundings, e.g. increase it when you’re in a noisy environment. When you take the ear buds out of the case they will announce the battery life remaining as a percentage. You can also view the battery life for each ear bud in the app. The total runtime is advertised at around 7.5 hours on a full charge depending on your listening volume and settings; just note that time will be shorter when you have immersive modes enabled. The included USB-C charging case can deliver up to an additional 19.5 hours of playtime or about 2.5 full charges on-the-go. It charges the ear buds quickly, and they went from 70% to full in just 15 minutes. However, the case itself cannot be charged wirelessly. Each ear bud has two microphones on it that are used for hands-free calls, interacting with your voice assistant, and auto-volume adjustments. On calls, these mics picked up my voice clearly and the other party had no trouble hearing me, though note that in a loud setting you may sound more faint. Also be aware that the open ear design can feel distracting during a call in crowded spaces as I found it hard to differentiate the call audio from people talking around me. Overall, the audio performance from these open-ear ear buds is enjoyable and just about as clear as you can get without having anything stuck in your ears. Hands-free calls have acceptable quality but are best in quiet spaces. You won’t have to take them out to hear what’s going on around you, and the spatial imaging of the Immersive modes is a neat feature. The battery life is ok for true wireless ear buds and with the case and a few short charging breaks can get you through an entire day of use. I found them more comfortable than traditional ear buds over long listening sessions, though if you do start to feel the pressure on the back of your ear, you can simply slide the ear piece a bit for some relief.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open ultra amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance great sound quality good music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside the price tag I do love the headphones. I like having them in my ear when I go for jogging and doing jump roping. I do noticed when I have them in my ear listening to something that would disconnect from my phone even when my phone is right by me. So I would have to put the headphones back in the case and try reconnect them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Innovative Earbuds with all Day Comfort

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly Wireless Earbuds have been one of my most used and favorite innovations of the past 5 years. They offer a ton of flexibility with work, fitness, or leisure. The new Bose Ultra Open Earbuds are the latest offering in wireless earbuds that push how often you will hear them! PROS: - The design of these are super unique and I was immediately impressed with the look. The fit feels odd at first but the more you wear them, the more you don’t even notice them. Seriously, these are the most comfortable wireless earbuds I have ever had and definitely don’t give me that fatigue feeling. - Setup is fairly simple, as in you just connect them via Bluetooth! If you want to, you can download the Bose Music app that lets you refine your settings a bit more. Although it’s not required, I found it very helpful for me to update my EQ and do any updates needed. - The appeal of these earbuds is that they are “open” which means you can hear everything around you all the time. I found that really helpful when I was working out or out and about. It also does not give you the plugged feeling that normal earbuds give you which really add to the comfort. - The sound is very impressive for not being directly into your ear! I thought the acoustics were rich and the bass was impactful, and I enjoyed listening to music and movies on them! - The call quality is also great which I used during hours or work meetings. Was an easy way to be focused into the call without any discomfort. CONS: - These do not come with wireless charging BOTTOM LINE: - The Bose Ultra Open Earbuds are a unique experience with a sole purpose of letting you enjoy your content all day without feeling disconnected on what is going on around you. They offer impressive sound, great battery, and superior comfort. As I said, it is though a unique product that will be for those who are looking for the open design of their earbuds. But for those who are looking for the open feel, this is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best from Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I used it almost everyday and every night biking running workout in the gym cooking food. Please give me the $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to wear and used daily, I use them more then any other earbuds that I own. No more ear pain!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine but the microphone. Everyone i speak to say i sound muffled.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Linda, I'm sorry to hear of your Ultra Open Earbuds' mic issues! If you're sounding muffled to others, make sure your earbuds are running the latest firmware version, and that nothing is blocking your earbuds' mic holes. If issues persist, our support team will be happy to assist further as well. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent "OPEN EAR" Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bose Ultra buds and was really surprised how they made the open ear concept work really well. My experience with them are pairing them with my Android devices and will be solely based on that. I cannot stress enough that these Bose are OPEN EAR earbuds and not ones you shove into your ears. I notice a lot of laughable responses to why ANC isn't offered and sound quality is not the same and their "other" pair. That is not a fair and is doing an Apples to Oranges comparison. Coming from someone who daily drives Buds Pro2 and WF1000XM5 and changing to these took me a little bit to get used to. First, I was a little reluctant about the way they "clip" onto your ear lobe and thought there is no way it'll hold up. I was dead wrong. After putting them on they are super lightweight and feel amazing. No stress on the ears from the weight hanging on your ear and absolutely no discomfort after a 5 hour work session. They feel like they are not even there. Perfect 10/10 for comfort. With that being said though, I feared even slightly moving might get them to fall off but the way they clip holds them securely. I could walk, head bang and even turn my head fast and they stayed right in place. Off topic funny fact, my co-workers when seeing me with them on for the first time thought I either had weird piercings or some new design hearing aid. Battery lasted my work shift and charged quickly in the case. One thing to note is that the case is only charged via USB-C and not wireless charging compatible. Sound is a solid 8/10. As they do not go into the ear canal, they are close enough to literally blast music into them. Using the Bose App, you can control the EQ to your specific liking. I found Mids and Treble to be great and Bass, although lacking, not bad at all. This is to be expected as sounds will leak to the environment. In a quiet environment, this instance my house, I had to turn the sound down to ~25% or the people around me can hear exactly what I am listening to. At 60-75% (which is what I preferred), my friend could hear what I was listening to up to ~10ft away with no problems. I also went to an outdoor mall and with the sounds around me, @ 75%, no issues hearing not only my music, but also my surroundings. In a store, I had to turn it down to about 40% to prevent other shoppers from listening in. Calls were okay at best. When receiving a phone call, the other line sounded very muffled to me no matter what settings I tried. It wasn't the best as well vice versa. Though my friends said they could understand me fine, it sounded like I was in a "bubble" to them. These have an IPX4 rating so if it starts to rain cover them up. App is not feature rich, but it is helpful. EQ is the best thing there to tailor to your needs. There is also Immersion, but to me it sounded more like 3D audio. It's nice, but I had no use for it. Also if you have it on, it'll drain your battery faster.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the Bose Ultra Open Earbuds.

      I am pleased to hear that you love how comfortable these lightweight buds are and the great sound quality they offer as open earbuds.
      I am sorry to hear that you are not having clear calls with them. If the issue keeps happening, please try to reset the earbuds and the connection with your devices. You can find how to do this here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bufcAAA&language=en_US

      If you need further help, please don't hesitate to contact our team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to add phone to airboats. It doesn't know it's so cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they need improvement on the aound and placement

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear this, Osbaldo! We firmly believe in the Ultra Open Earbuds' ability to provide a secure fit and highly satisfying audio experience. Please contact our support team, who will help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Enrique

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are fantastic worth every penny thank

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose wireless and AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t really hold onto the gear all that well

    No, I would not recommend this to a friend
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