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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1836 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,836 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    You’re my Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality! The Bose earbuds deliver rich, immersive sound with deep bass and crystal-clear highs. Perfect for music lovers and audiophiles! 2. Super Comfortable Fit These earbuds fit snugly and comfortably, even during long listening sessions. Great for workouts or daily commutes! 3. Fantastic Noise Cancellation The noise-canceling feature is top-notch, blocking out distractions and making every listening experience feel immersive. 4. Long Battery Life Impressive battery performance! I can go all day without needing to recharge. Perfect for travel and work. 5. Great Call Quality Crystal-clear calls with excellent mic quality. No more struggling with muffled voices or background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior Sound Quality and Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Bose earphones, and I must say, I am thoroughly impressed. From the moment I put them on, I could tell that they were something special. First and foremost, the sound quality is exceptional. The earphones deliver crisp, clear audio with okishhh bass and balanced highs and mids. Whether I'm listening to my favorite music, watching movies, or taking calls, the sound is consistently top-notch.Comfort is another standout feature of these earphones. Additionally, the lightweight design makes them easy to wear for long periods without feeling cumbersome.One of the things I appreciate most about these earphones is their durability. The build quality is excellent, and they feel sturdy and well-made. I've been using them daily for several weeks now, and they still look and perform like new.The battery life is impressive as well. I can go for hours without needing to recharge, which is convenient for long flights or busy days on the go. The quick-charging feature is also a nice touch, providing additional convenience when I'm short on time.Overall, I couldn't be happier with my purchase of Bose earphones. They offer superior sound quality, comfort, durability, and convenience, making them an excellent choice for anyone in the market for high-quality earphones. Cons: Pricey, i hope it had noise cancellation feature, some additional colors

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great—just what you’d expect from Bose. They pair easily with both my computer and phone. Super comfortable too; I can wear them all day and barely notice them. Battery lasts a long time. The only minor issue is that some people say it’s a bit hard to hear me clearly during calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and dont hurt your ears. Wish the bass was better and they got loader

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ultra Open-Ear Earbuds – Honest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear Earbuds are excellent when it comes to music listening. The open-ear design delivers clear, immersive sound while still allowing awareness of your surroundings. For enjoying music during walks or at work, they perform exceptionally well. However, call quality is not the strongest. People on the other side of the call often struggle to hear my voice clearly—possibly a mic issue, though I’m not entirely sure. If calls are a priority, these may not be the best option. One more thing I noticed: the sound quality becomes even better when I bend my ears slightly forward, which obviously isn’t practical to hold all the time :-) . This might be due to my ear shape not perfectly matching the intended design :-) , so the fit could vary from person to person. Overall, despite a few quirks, these are among the best open-ear earbuds in this price range, especially if your main use is music and comfort rather than calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Eureka! Earbuds stay in and all day comfort.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, earbuds that won't fall during walking and running are comfortable to wear all day long and allow you to talk to friends at the gym without pulling your earbuds out. I also like that you can hear traffic when out and about. You can shake your head, bend over, jump, and down--these do not fall off! The fit is a barely there feel. Unlike earbuds that seal off your ear, these do not trap moisture or irritate your ear. The sound is fantastic and has a unique motion setting feature. Disclaimer: I also have Bose noise-canceling earbuds. I use these when I need noise cancellation, such as on an airplane or busy spot where I want quiet and full sound immersion. If you want noise cancellation, these will not meet your needs. Sound quality comparison to other earbuds is fully satisfactory for the places and times when I am using these. I have seen some say the bass isn't as good as others, but I think enough bass is a personal preference. As I mentioned above, I am lucky enough also to have noise-cancellation earbuds, and they do have awesome bass, but these are just fine. Worth $299? For me, yes, these will be my go-to buds 90% of the time because they are comfortable and don't fall out. I am tired of earbuds popping out of my ears at the gym. These have solved my biggest gripes with earbuds. I highly recommend and appreciate the ingenuity of these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love the alternative to plugged in earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect alternative to earphones if you are not comfortable to continuously have earphones plugged into your ear. Can use it for extended duration without any discomfort. Sound quality is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and work well overall. The sound is good and they look great. However, during phone calls, people sometimes have trouble hearing me. Also, they don’t work with Siri, which is a bit disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Not your normal earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open earbuds provide great sound quality. Extremely comfortable and provide long battery life. No more loose earbuds or falling out of your ear. They fit great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound amazing. I can barely tell they are on my ears—crisp, clear sound with enough bass to enjoy any genre of music. The immersive mode on the Bose app is pretty cool as well. Perfect for bike rides, or any outdoor activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Good Kind off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort: A+ Music: A # Great for an open earbud Battery: A Look: A Call D: # Had a Pixel same issue. Got iPhone same issue. People can’t hear what I say clearly. Microphones are hidden. I tried voice recording it’s feels like 1950s radio. That’s the Main and only down side.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for reaching out! We're thrilled to hear that the Ultra Open Earbuds have exceeded your expectations in terms of comfort, sound quality, battery life, and design, that’s fantastic feedback! We’re sorry to hear about the issue you’re experiencing with your phone. Your input is incredibly valuable, and we truly appreciate you taking the time to share it with us.

      To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    They stay put!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable and best sounding earbuds I’ve ever owned. They don’t move, fall out or irritate my ears. They stay in place and sound Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    BEST EARBUDS YOU CAN BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I've ever had. They're comfortable, clear, and they don't come off. Buy them, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 3 out of 5 stars

    Fantastic....ish

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these right after Thanksgiving, set them up and wore them once. I was impressed with the sound quality, how light and comfortable they were, and being able to switch from my phone to my laptop as a source. Literally the very next morning, after I let them charge the left earbud didn't work, I followed all of Bose instructions with a re-sync and then a factory reset. The left bud seemingly was lost, it wouldn't recognize or sync at all. So I played around with it, I put it on the right ear spot and it showed to be charging, I figured out the contacts for the left earbud were not making contacts. I thought I had it remedied, however the next day at the gym not only did the left not sync initially but it had near zero charge. So 3 stars is a tad generous, however, when they work they are fantastic, even in loud environments (unlike some have said), and i really like them in the gym. These things don't fall out!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love how great the Ultra Open earbuds sound like and how comfortable they are. I am sorry you are facing issues with the left earbuds.

      If you have noticed an issue with the left contact on the earbuds or case, please contact our support team, so we can assist you further. You can find our details here: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphone when listing to music. Sounds great and is not painful to wear. However, calls not so very good. Very difficult to be heard on the other end.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones while running or just long conver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second set of Bose headphones. I do a lot of business on my phone and wanted to be able to hear my surroundings since their other in ears have such good noise cancelling. These are light and comfy. Great sound quality and really good battery life. It does take a bit of practice for fitment

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 3 out of 5 stars

    Innovative Form Factor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this product has an innovative design and great sound quality, that's where it ends. The fit is perfect, and the open earbuds really allow you to be aware of your surroundings. They're great for hiking, running, and other activities. However, the mic quality is absolutely horrendous, even after updating the product. No matter the conditions in which the call is taken, the other person won't be able to hear you clearly (it sounds like you're in a bathroom or below deck in a boat). I thought I received a defective product, so I exchanged it. Nope. The mic is still horrible. Yes, I've tried Shokz and other competitors, but the sound quality in these is unmatched for an open-earbud design. If you don't care about taking calls while you have these in, it's a great product. The price target should be more in the $150 range due to the mics and cheap plastic case. If you want wireless charging, you'll have to spend another $50 for the compatible case. If Bose could stop releasing several different colors and focus on the mics, this would be an amazing set of open earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thanks for your review of the Ultra Open Earbuds! I'm glad you like their innovative open-ear design and sound quality.

      As for the earbuds' mic quality, if installing the latest firmware update doesn't help, make sure the mic holes on your buds are not being blocked by anything. Also, try your earbuds with a different mobile device, just to compare performance there.

      As to the charging case, we can confirm that the case is carefully designed, and will not break if handled with general everyday care. It's true that for this product, the wireless charging case cover is available separately.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear headphones, I love these. They are super light, I usually forget I have them on. The sound quality is great once you tweak the EQ with the Bose App. Out of the box they are lacking in bass. I love that I can hear everything around me and my music effortlessly and people around me cannot hear anything unless they are 75% volume or higher which they never need to be. These are better than bone conduction headphones like AfterShokz because those usually pressing into my head gave me a headache after too long. The Case is still small enough to fit in the "watch" pocket of your jeans. I love them. These will be useless on a plane. I was going to do 4 stars because they can't be used on a plane, but that's not why I bought them. I bought them because my airpod Pro's were starting to get uncomfortable being in my ears all the time. These are amazing and I love using them every day, literally on here back at BBY.com to buy my wife a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my wife as a christmas present. She has over the ear noise canceling headphones, but they work to well. As a result I frequently scared her because she would wear them while working from home. The sound quality is great in these and now she can hear around the house while listening to her music, podcasts and audio books. The battery life is great, the colors are nice and they are comfortable if you have smaller ears. Since getting shes only taken them out to sleep and recharge them.

    I would recommend this to a friend