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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1836 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,836 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Busy lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Boss ear buds for my husband Christmas gift and he love it. It's so comfortable when put it in the ears,, the sound is awesome and the battery charge last a long time. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they hold on to the ear is not too tight. It does not give ear fatigue. The sound is full and rich. I can have both headphones in and still be able to hear my surrounding environment, especially my kids. I love that I can have them in and get a nice full sound and still be aware of my surroundings! Also, the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for me but maybe not everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I have a lot to say about these headphones after having and using them for a few months. I have a medical issue called Trigeminal Neuralgia and it makes most headphones, over and in ear, impossible to wear. These do not touch my face at all so they are perfect and I can wear them without it causing the nerves in my face to go absolutely haywire. If you struggle to find comfortable headphones because of something like Trigeminal Neuralgia or TMJ I can't stress how absolutely perfect these are to not irritate those conditions any more in my personal opinion. The sound quality is good and I love that they connect to two devices at once so I don't have to switch connection back and forth between my phone and PC. They don't play sound from both simultaneously but whichever the last one you initiate sound on will play and pause the other so that's very convenient. They do not noise cancel but they do make it easier to wear and hear things around me which has been awesome at work and I don't mind that at all. My big gripe is that on phone calls the person on the phone can almost never hear me talking. I've tried to adjust almost everything I can think of but I end up having to disconnect them to talk on the phone just so the other person can hear me which is incredibly frustrating. So if that's what you'll be using them for don't get these. Get a different brand of clip on or something. These are very expensive. In some ways worth it but I've just not been blown away by the price point. You can get other clip on headphones that may be better than these for $100 less. I'd expect for the price that I wouldn't have to disconnect them just to talk on the phone. So hopefully Bose can correct that issue in the future with w design update or something.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Great battery life. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound but minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about 2 weeks now and I think the sound on them are really good for what they are. Open ear headphones. I ride the metro so these are perfect for staying aware of my surroundings. The volume levels are great but I have noticed that sometimes a drop in volume at times. I could be listening to something and it sounds crystal clear at about 70% volume, but sometimes (in the same environment) I would be at 150% volume and can barely hear anything. I've had to close out all apps and restart my phone and the sound would go back to normal. I've had one connectivity issue so far where my phone would not connect again to these earbuds for approximately 20 minutes. I restarted my phone, disconnected the headphones from my device, placed the headphone back into the case and nothing. It wasn't until about 20 minutes in the case and it began working again. And yes they were at 100 % battery. I had just finished charging them and was headed to grab lunch but they wouldn't connect. I want to give these a higher review but right now I see a few problems happening in just a little over 2 weeks and I hope they don't continue. If the problems don't persist in the next few months I will gladly bump up the rating on the review.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you’re enjoying the sound quality and how they help you stay aware of your surroundings while riding the metro. These earbuds use our OpenAudio technology, designed to deliver rich, private sound in an open‑ear design. Sorry to hear about the issues you’ve experienced. Be sure to check out our helpful support article at https://bose.life/48hfEPB which may improve your overall experience.

      Regarding your connectivity concerns, we also have an additional article at https://bose.life/4iuRZ3a. Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Open Earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for Open Earbuds. Good bass, mids and highs! The Bass definitely rumbles although not as in the Bose QC Ultra Earbuds but you can't compare Open vs. In-Ear. But I was impressed with the crisp sound (Bose audio signature). They also sound very loud. Just be sure you are wearing them the right way to get the best audio. Super comfortable for all day without any discomfort. The battery lasts ALL day!! Call quality is good also. Only downside is that the price is too high, $300 vs the QC Ultra that are now for $249.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice Ear Buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds, comfortable nice sound and easily taken in and out. These ear buds stay in place and you don’t have to worry bout sizing the tips to keep them in. So far so good. The final test is how long do they last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Open Style Earbuds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome. The clarity and details. Bass is great for open style. More bass than other open earbuds and the best part is thay even at low volume, the bass is very noticeable. You can feel the rumble. You can adjust it in the Bose app EQ. Very comfortable and the battery lasts all day. If you are looking for open style, get these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are amazing! Great sound, strong bass, and awesome noise cancellation. Super comfortable and the battery lasts a long time. Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Once Again Bose Understood The Assignment⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Amazing Sound Quality 2. Lightweight 3. Comfortable 4. Great Noise Cancellation 5.I Would Hands Down Buy These Over And Over Again! 6. Get You Some!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality as expected. So light you almost forget that an earbud is there. Not the best fit for the anatomy of my ear personally. Would be 5 stars but I really do not understand why the pricing/design does not have wireless charging abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Light weight Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and sometimes I forget I have it on because of how light it is. The most comfortable ear phones I've had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfort King

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is surprisingly great for being open earbuds. Biggest con would be the microphone it is not good at all. Apart from that, they are the most comfortable headphones money can buy. Can wear them 24 hours straight without severe ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    So Close..... to being perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and for the folks who bike/exercise outdoors and would benefit from a open ear design that allows you to hear your surroundings. These are most comfortable ear buds I have encountered, I forget at times that are in my ears. Good battery life and I prefer physical buttons. Plus these actually stay in your ears doing intense exercise. The only issue is phone call quality indoors were the party on the call has a hard time hearing you. Strangely enough, I did not have this issue outdoors on a call?

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very impressed yet disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the sound quality and fit of this particular open ear style. However, I did return my bose due to a static sound that continously popped on and off with and without any audio playing. I also experienced connectivity delays. Very sad that I had to returned these, I really wanted to keep them but could not ignore the static sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Excellent product, not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are very comfortable, sometimes forget I’m wearing them. Sound quality is solid enough for open ear. Durability is bad, especially for the charger. Was great for a few months and then kept getting bad connection and headphones not charging. Then sounds quality started to fade or interruptions happened more often. These were largely used for workouts and during work. While working they were great, guessing the sweat is what made them breakdown, which is unfortunate because should be awesome for that

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Bose Ultra Open earbuds. We’re glad to hear that you found them incredibly comfortable and appreciated the solid sound quality, especially during workouts and work sessions. While these earbuds are designed for active use, exposure to sweat and moisture can sometimes affect long-term reliability, especially around sensitive components like the charging contacts.

      To help maintain optimal performance of your Bose earbuds, it's important to follow a few care and maintenance steps. First, gently clean the charging contacts with a dry cloth to remove any residue that may interfere with proper charging. Next, check for firmware updates using the Bose app, as updates often include performance improvements and bug fixes. Lastly, after workouts or exposure to moisture, be sure to store the earbuds in a dry, cool place to prevent any long-term damage caused by sweat or humidity. Hope it helps!

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great with a couple of cons.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear buds, these have fantastic sound. Decent bass if you crank it up in the Bose Music app. Fits well for my ears. I took a star off for the price, and no wireless charging. No excuse for a $300 pair of buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit

    Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Open Earbuds offer excellent comfort and sound quality, providing an amazing fit that makes them a joy to wear. With their innovative design, they deliver immersive audio without blocking your ears, making them perfect for staying aware of your surroundings while enjoying your music. Overall, a fantastic choice for those seeking both comfort and quality in their earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good alternative to in ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and impressive noise cancelling feature even though buds aren't fully in the ear. Pro - no in ear fatigue. The battery life is okay, could be better, but the buds do charge fast in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. They stay on during exercise. Sounds great. I got these as a gift for my wife for her bday and she really loves them!

    I would recommend this to a friend