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Bose® - Wireless Surround Speakers for Home Theater (Pair) - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 960 reviews

90%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    They are good, but you MUST do this first

    Posted
    Bestbuycustomer
    • My Best Buy® Member

    As you’ve probably read in other reviews, the default factory setting is bad and almost inaudible even if you press your ear on the speaker. There IS a way to fix it. First comes when you do the ADAPTiQ calibration. For those who haven’t bought the speakers yet this is a Bose head set that comes with the soundbar and customizes the system output to your room arrangement, acoustics, and seating position. During calibration if your VI300 speakers are positioned directly next to your head or seating position, the system will not maximize the volume because it doesn’t want to drown you with sound. You need to position the speakers away from your head during calibration either high or just away. You can move them to the final position afterwards. Even the soundbar will slightly muffle the sound if you are too close to it, but no one really notices since the sound bar is usually near the TV and no one sits that close to it. Second, there IS a way to control the volume. It’s on the app. There are actually several Bose apps and no other reviewer I read clarifies which one. The app you want is the latest version of the Soundtouch App. In the settings menu you’ll find the speakers and volume adjustment. DO NOT raise the volume before you do the ADAPTiQ calibration. Let the calibration maximize the volume, and then you can raise it more after that. Otherwise you’ll put it on max but the calibration will still possibly limit it. The soundbar is amazing. The sub-woofer is amazing. The VI300 speakers are not amazing, but if you take the above steps, they are definitely a great surround sound compliment to the system and you won’t regret buying them. You’ll hear clapping from the audience as if someone is sitting behind you and the act on stage is coming from the soundbar just as if you were in the audience. You’ll hear things that go from left to right in an action scene, side noises in an outdoor environment, etc. Don’t expect to get surround sound from your local news. Not all programs offer surround sound, so when testing the volume make sure you’re watching something that has true surround sound. Lastly if you have questions or are confused, call the Bose support line. They are very helpful and will take the time to get you the maximized sound. One more thing. The speakers are not actually wireless. Each one has a power cord and adaptor box that require an outlet, so keep this in mind if you don’t want visible wires and don’t have an arrangement that can conceal them. They are advertised as wireless because they don’t need to be connected to the soundbar near the TV, meaning it’s wireless from the front of your room to the back, but power with wires is required for each speakers to an outlet. I hope this review helps as I had to do a bit of research to not return them myself, but still had to put two and two together to figure it out since it’s not spelled out. Still worth the price and completes the system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect completion to a Bose 700 Soundbar...!

    Posted
    Stone

    For the first time in my audio listening years I can hear and at the same time feel my audio. This is absolutely the best quality reproduction of TV audio in a 5.1 configuration I've ever heard. I replaced an older Samsung that was causing intermittent problems with the New Bose Soundbar 700, the Bass Module 700 and the Surround Speakers. There is no comparison to other systems I've owned in the past with this Bose system! These Surround Speakers are powerful little mites that do actually compliment the Soundbar 700! Small in size but mighty in sound output. Amazing how Bose can completely surround you with quality sound from "places" you've never heard it from before! Now I am not as techno savvy as some, and also i have a Total Tech Package with Best Buy, so I utilized the Geek Squad subcontractor TX1Communications for the installation, and I'm very glad I did! these guys had the system up and running in no time! One issue came up during the installation. When it came time to pair the remote to the TV and Uverse receiver, the remote would not recognize them. The technicians immediately put in a call to Bose only to learn of a 6 hours wait for assistance. I in turn while they were working to get assistance went to the Bose website, to the Sound bar 700 support/technical support/Remote/Remote set up is not working to find this: "Your Bose Soundbar system will have the ability to control all of your devices from one remote, the Bose Soundbar Universal Remote. This functionality is not active yet, but will be activated during a future Soundbar firmware and Bose Music app update. We anticipate this update being available early to mid-October. Product firmware updates happen automatically in the background, and they typically install overnight. Please note, the remote will still control the soundbar itself, so you can adjust volume, switch sources, and stream music via Bluetooth or Wi-Fi." So what the techs were trying to do is not optional at the moment and won't be until Bose pushes out the update to the remote in order that it might accommodate other IR components. So I will patiently wait. Also not the Bose remote communicate with the sound bar through Bluetooth, not IR line of sight. If you have component that utilizes IR to communicate the sound bar converts the Bluetooth signal from the remote to IR and broadcasts it to the TV, DVR, etc. All in all I couldn't be more pleased with the sound reproduction from this system, it is literally worth every penny spent! I would recommend this system to a friend. And my service throughout the Geek Squad I recommend just as highly..!!! Thanks Bose, Best Buy, Geek Squad and my installing technicians!!! Will report later on future performance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Immersive Surround Sound

    Posted
    DoctorHoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought these to go along with my Bose Soundbar 500 and wireless Bose Bass Module 500 subwoofer because I didn't get the immersive surround sound experience I wanted with just the soundbar and subwoofer. Adding these surround speakers makes a huge difference! I now hear sound effects coming all around me and it's very close to the experience I used to get from my wired 5.1 home theater receiver which died when my old HDTV died. To be able to get this type of sound experience from a space saving and minimalist soundbar system is amazing. I'm very happy with this combination. The setup was very easy. It was the same setup process used when I added the subwoofer. Just use the app to add the surround speakers to the soundbar. You can adjust the volume level of the surround speakers using the app if you want a more pronounced surround effect. My only complaint is that it's a little hard to find stands for these speakers since Bose uses a proprietary mounting system so I'm currently using some candle boxes to place the speaker at my ear level (when I'm sitting on my couch). One last note. I might be imagining this but I think the sound quality and surround effect has improved during the time I've been using these speakers. Initially, the app incorrectly reported that I had the Bass Module 700. But now the app is correctly reporting that I have the Bass Module 500 so I think the app was updated and I'm wondering if the update is responsible for the improved sound experience I'm getting. Anyways, I'm super happy with my Bose soundbar and surround speakers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small But Mighty with Terrific Sound

    Posted
    mikerisner
    • My Best Buy® Member

    QUICK TAKE The Bose Surround speakers are add-on products to select Bose Soundbars. They add a new dimension to the sound experience especially when the movie or TV show has a dedicated surround soundtrack. However, you might get subtle unexpected audio during programming that is not optimized for surround. And the Bose Surround speakers are small, attractive, and mighty. DESCRIPTION The surround speakers are small and can blend easily in any room. They produce impressive sound which continues Bose reputation for impressive audio reproduction from tiny devices. Build quality is very nice. Hefty, but not heavy. And the bottom has a non-slip foot to keep each speaker in place while eliminating vibration. The surround speakers are wireless from the soundbar to the surround receivers. From those receivers to the actual speakers, they are wired. And each receiver requires its own power source. And each receiver has a switch to make it either right or left surround position. SETUP & BOSE MUSIC APP The setup process started off a bit frustrating. The instructions referred me to the smartphone app. The smartphone app found the speakers but then offered no setup guidance. I figured it out after just a few minutes, but I was disappointed. To summarize proper setup: Place the speakers where you want them, place the wireless receivers where you want them, cut the speaker wire to your preferred length from the receivers to the speakers, attach the wires to the speaker adapters, and plug the adapters into the speakers (you need a small screwdriver to connect the wires to the adapters). All of this might sound obvious, but cautious DIYers are not fans of ambiguity. Use the Bose Music app to connect the surround speakers to the soundbar. The process was automatic and went smoothly. The ADAPTIQ audio calibration detects and configures the satellite speakers for optimal performance. PERFORMANCE The sound reproduction is really impressive for such small speakers. During movies and sports, they added a fun, new dimension to the audio experience. For some programs, I noticed some irregular use of the rear channels. Voice tracks during a few programs would be present in the surrounds on and off during the same dialog scenes. This is not Bose's fault, nor was it actually all that distracting. It was just something I noticed. The Bose Music app allows you to adjust the volume of the rear channels so you can achieve your best surround experience. Or you can simply turn them off in the app. CONCLUSION They might not be perfect, but the Bose Surround speakers are wonderful additions for a Bose soundbar. They put you right in the middle of the action while the speakers themselves practically disappear in your room's background. If you're looking for a simple solution to a surround sound experience, then be sure to consider these.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Addition!!!

    Posted
    djrpkr
    • My Best Buy® Member

    Adding the Bose Surround Speakers to the Bose Soundbar 700 is an incredible addition. To see someone jump because of the sound that came from behind us or appeared to be next to us while we we’re watching a movie is hilarious and I have to admit I’ve jumped a few times also. After setting up the Bose Soundbar 700 we were amazed at the room filling sound from just the soundbar however setting up the Bose Surround Speakers, and running the ADAPTIQ once again, added amazing surround sound to music and videos. People have commented on how shocked they are with the sound from “those little speakers” that they didn’t even notice prior to hearing the surround effects and us showing them the speakers. Any wireless surround sound speakers that we’ve used have an additional component that you have to plug into an electrical outlet and has wiring that will go from that component to your wireless speaker. View the Bose Wireless Surround Speakers on the Bose internet site and you’ll see a picture displaying there suggested placement and setup. We had to set ours up different, due to electrical outlet availability, but using the Bose Music App we can adjust the sound to the surround speaker to fit our layout. With the Bose Music App you can make adjustments to the sound that will fit your listening area and make your system come alive. Using the Bose Music Apps took literally seconds to set up the Bose Surround Speakers, super easy to set up. We are Bose fans and have a fair bit of Bose equipment, but we’re Bose fans because of the incredible sound that we experienced for years. We owned a Life Style System for nearly 20 years and we finally replaced it with a Bose 130 system with a wireless subwoofer and we had/have awesome sound with those systems but the Bose Soundbar 700 along with the Bose Surround Speakers have really surprised us. We would highly recommend adding the Bose Surround Speakers to your system, we can’t say enough about the surprising sound they’ve added.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Addition to the Soundbar 700

    Posted
    feason
    • My Best Buy® Elite Member

    This is an excellent addition to an already incredible surround sound system. The build quality is very high end as expected and the speakers installed relatively easy, you will need to “assemble” the connectors for the back of the speakers; everything you need is included (there is even a small Bose screwdriver, they think of every detail) and it allows you customize the length of the power cable for a clean install, you do however need to find someplace for the power brick (about the size of a laptop power supply) but other than that it is very straightforward and easy enough to add to the Soundbar 700. The configuration part can be tricky if you try and connect them to the Soundbar 700 via the remote control, I would highly recommend using the app for this task as it is much easier than the key combinations needed for the remote method. As a reminder, if you are adding these after you have installed and configured the Soundbar 700 then you will need to run the ADAPTiQ setup again to gain the full use of the speakers. I can tell you that after using the system without the surround and then adding and properly configuring them, you will not be disappointed with the results. I thought at first glance that there was no way the tiny speakers would make a noticeable difference but I was wrong, they add a depth and dimension to the already incredible sound and gives it a 3D sound field; I was very impressed with the results just from adding these little jewels. A final thought… If you are already spending the money on the base system, then for a little extra the surround speakers will complete the package; I would say it is akin to buying car and adding the chrome wheels (it is the little extra that makes a world of difference).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Impressive Realistic Surround Sound

    Posted
    WSPK9
    • My Best Buy® Elite Member

    I bought the Soundtouch 300 soundbar with the acoustimass 300 bass module & virtually invisible 300 rear surround speakers to replace my 25 year old Bose acoustimass surround speaker system. This system was poorly demonstrated in the retail store alongside a top competitor's system. I chose this system based on my previous experience with Bose since the 80's. Coupled with my 4k SUHDTV, the system doesn't disappoint me with sound performance and clarity. The soundtrack isn't overriding the voice anymore. I'm experiencing true realistic surround sound that follows 3D blueprint architecture. Whereas some users experienced difficulty pairing the remote control with cable, dvr, tv, etc., I found the remote to be a great replacement. The negative side of this system is minor and major. Minor - frequently, the Connectivity Indicator of the soundbar will turn solid amber and make one think that the bass module and/or surround speakers have lost wireless connectivity. Simple to reset. Major - the HDMI ARC will drop the signal and requires resetting the dvr and/or tv by unplugging the unit(s) from the electrical outlet or power supply. I returned the 1st soundbar after the 3rd loss of signal prior to the Superbowl, but found the replacement loses the signal as well. The loss of signal occurs at least once a week. Inconvenient if recording a show or movie while watching tv or recording. I would like to think a software upgrade or patch in the near future will fix this issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Phenomenal small home theatre selection

    Posted
    mrexclusive
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    They perform as they should! They are for surround sound and they give you that! My review of the whole Bose ST 300 setup which is required for these anyway though is as follows: I currently have 2 AM 300's paired with my ST 300 and Invisible 300's.1 AM 300 sounded excellent. The two AM 300 though sounds phenomenal! It's a more spacious bass sound especially with music! I recently bought the whole set up for my "least watched" family room tv/media as I wasn't expecting much from a sound bar setup. I went with the BOSE because after 20+ years, their equipment had NEVER let me down or not lived up to expectations. In my media room, where it "goes down," I bought Martin Logan Motion 40 towers ($1000/ea), 2 Martin Logan Dynamo 700 subs (1 came free with tower purchase, so $700), Martin Logan Motion 50XT center channel ($900), and Martin Logan Motion 15 rear/bookshelf speakers ($400/ea) and an Onkyo N777 receiver rated at 220w/ch. All this is to say that my aforementioned BOSE ST setup IN MY OPINION outperformed the ML/Onkyo setup in range, depth, and clarity at low, medium, and high volumes AND at half the price! I returned the ML/Onkyo setup and duplicated the Bose (ST 300, (2) AM 300's, and Invisible 300's) and haven't been more pleased. I'm not sure went Bose doesn't support the fact that you CAN pair more than 1 AM 300 with the sound bar, but it is definitely possible and I haven't had any issues besides never wanting to stop listening! I hope I answered a few questions and helped someone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice design, works only with soundbar 300.

    Posted
    Remus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    For best results you need to do the right setup. Recommended is to place them on Wall brackets behind you over ear level. Are not loud, maybe with new software upgrades in the future soundtouch app will insert possibility to turn sound level independently on soundbar and speakers. They need connections made by user, be careful at wiring, screws are very tight and trying to unscrew them with provided Bose screwdriver risk of damaging is real. The only "wireless connection " is to the soundbar 300 , otherwise there are lots of wires for power and Wi-Fi module wich is bulky. This is my second review, first one never been posted by Bestbuy. Ideal is to install them true the walls and hide the bulky wi-fi module. Sound quality is very nice, also product quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy to use for any one of any age.

    Posted
    waterrat1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bose sure dose have user friendly first class sound system. When the walls are rocking do not bother knocking since you will be rocking. Bose has all all of the cool items from years ago to todays date. Bose will support you for ever. I was talking to a Bose representative one day and they were telling me since you are a Bose owner and even if you are out of the warranty window for many years and if the Bose item is not working properly to call Bose and talkto there support teams and more than likely with a very high persentage Bose will help you with repair and even replacement. As for this Subwoofer This is a ver nice and clean sounding system when you connect this to the Bose 700 sound-bar along with the Bose complete rear wireless speakers. Then when you really would like to rock the walls you can add a 2nd subwoofer and keep on rocking. Along with the app for your phone. After you are all setup use the head set with the sound bar and hang on and crank it up to rock.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wireless only in name

    Posted
    Mike702
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Here is the rundown with the virtually invisible 300 wireless surround speakers. Unless your television has the features to change it's HDMI audio settings then you will not get much out of these speakers. When you change your HDMI and audio settings to bitstream and DTS Neo 2.1 you get its full range with great sound. Now the truth about the speakers is that they are wireless only in name since the modules that powers them also act as the receivers and they have to be wired to the speakers.Wireless only in name since there is still an audio cable that runs from the speakers to the receivers Which are the only wireless part of the speakers and those are hidden away. So whether you have an audio cable running from the receiver to the speakers is not much of a differenr then an audio cable running from the speakers to the amp module. Bose is also simplifying all it's lines as the speakers are the same speakers found in the Accoustimass 3 and Accoustimass 6 minus the wireless receivers. All in all decent speakers that add very little to the Soundtouch 300 especially for the price. I would not recommend getting these if you are expecting a dramatic improvement in sound, but if you're looking to fill out your SoundTouch audio system then get the acooustimass 300 wireless subwoofer which is definitely a must for this system.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but could def be better, esp for the $ & Bose

    Posted
    Brb8784
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    One thing we really had to look at was adjusting extensively on both the tv and cable box sound to really get the full and best effect. We also found that being that they are only wireless, many times they were not picking up the sound from the 300 Soundbar even though they were synced correctly and on other channels were picking it up with no problem. Despite having just worked perfectly on a previous channel, they suddenly had no sound or just 'blurbs' We also found that you had to have your sound bar turned fairly high to really maximize the full effect of the surround sound on lower levels the surround sound really wasn't that evident. That being said I do appreciate them when we have something we are watching with lots of full surround explosions speaking or music and it's amazing the tiny little sounds you never realize that were there previously, like a woman's heels walking on the sidewalk off camera in the background in a movie scene that you never would have noticed prior to having the speakers. Overall, Im both pleased and disappointed. Id highly recommend them and rate them higher if Id found the sound and wireless connection output was consistant. We're using these in a 10x17ft room

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Surround Sound

    Posted
    KMBham
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These tiny speakers deliver a very nice surround sound experience for our setup. We started with the SoundTouch 300 soundbar, then quickly added the Acoustimass 300 bass module - It is an absolute must to get the rich sound you expect from a Bose system. Now we’ve added these Virtually Invisible 300 rear surround speakers. They sound really great with music, and with a movie they often offer super fun (or scary) unexpected talking or steps or clapping from behind you. The downside is that the adapters connected to the speakers are not invisible at all. They are about the size of a brick, with long wires attached, and must have access to an electrical outlet as well. In my case I’ve set the speakers on a large sideboard furniture piece at the back of our living room and was able to hide the adapters and wires underneath... still may figure out one day how to mount the speakers up on the corners of the wall, and hide the adapters inside the wall. That would offer the best surround sound experience, but would certainly require patching and repairing my wall.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superb SoundTouch

    Posted
    LimeySi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    In the search for a sound-bar, sub-woofer and rear wireless speakers for my new 75 inch TV, my local Best Buy rep recommended a sound-bar and related speakers from Definitive Technology. However, the sound was ok for music and awful for the TV and movies, plus the rear speakers were actually not compatible with the Sound-Bar. Frustrated, I returned the Definitive to the store and started again. I listened to the Samsung and Bose systems and decided on the Bose SoundTouch Sound-bar, Accoustimass Sub-Woofer and the SoundTouch rear speakers. I could not be happier - the room is filled with crystal clear sound at all volume levels, streaming music sound is mind-blowing and best of all - the dogs bark at the sound coming from the rear speakers and my children ask us to turn the volume down! The tables have been firmly turned in our house! Don't look further than Bose, in my opinion.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good news for virtually invisible 300

    Posted
    Dymondav66
    • My Best Buy® Member

    First i got the soundtouch 300 soundbar and acoustimass 300 sub after hearing it in the store blow sonos and samsung k950 away. Hooked it up at home and WOW! Love it. Then i got the virtually invisible 300 surround speakers and they sound good for quality of sound but low volume and just not loud enough. Was about to take them back because just couldn't justify almost 300 bucks for that little sound but decided to call Bose tech support first and glad i did. They told me based on customer feedback about low volume from the virtually invisible 300 surround speakers they were working on a update on the Bose soundtouch app that will allow you to turn the volume up on the surround speakers and it should be available in the first quarter of this year 2017. So by the end of march this issue should be fixed so im going to keep them and wait for the update. After that the setup should be as perfect as a soundbar sytem can get and its close to that already.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This completes the 5.1 Setup

    Posted
    TommySimmons
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After reading the other reviews I was not going to buy this item. They stated the speaker volume was very low. The reason the volume is low is because most users just connect the speakers. You have to make sure your Soundtouch 300 is updated. Then once you have paired the speakers and updated your 300. Make sure that you run an audio calibration test. This will increase your volume on these speakers. Another option available within the Soundtouch app on my iPhone you are able to increase to sound coming from the center and these speakers. I found this because when I first got the speakers I just paired them to the 300 and just started using them without doing a calibration. Without the calibration the sound was very low I could not even hear sound coming from the speakers. After I ran the audio calibration these speakers provide the 5.1 sound also they are loud. I recommend you get the Soundtouch 300, Bass Module and these speakers to complete your set up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    These Complete the 'Surround'

    Posted
    Sammie

    I had already installed the soundbar and the sub-woofer. These two units are really really good by themselves. But i was lacking surround and I couldn't install a conventional 5.1 system (you know who won't let me). I decided that I was already invested, might as well complete the package. I can report these make a big difference in surround for movies. Not so much for music & TV. And this result was expected. Pros Speaker is a small footprint You can tell the Bose quality is in the speakers Sound is adjustable through the soundtouch APP Installation is very easy Cons I didn't like the little connectors that you have to wire yourself. Easy to do, but if its a BOSE, I wouldn't think I'd have to do any wiring. Also the power bricks for these speakers are enormous, bigger than the speakers themselves. Find a place to hide those if you can. Overall, if you're looking the surround sound like I was, these will do the job. They really do complete the package as many other reviewers have stated.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not fun to set up

    Posted
    Bryan
    • My Best Buy® Elite Plus Member

    I purchased these along with my Soundbar - After I did all the set up for the soundbar, I set up these speakers only to realize I needed to do the set up again... I'm not sure why Bose would do this, but the wires come seperate from the speakers and you have to put the wires in this adaptor and then screw them in place and then plug it in the speaker. When the consumer pays this much money for the product I would think it would be more of a plug and play concept. I biggest downside goes along with my other review on the soundbar, the system goes to sleep after a little while and shuts down. I couldn't find any answers to fix this and frustrating if you want to leave it on all day while at work so your dogs have some background noise when you leave. Overall, the sound is great however the Sonos system seems to have more of a user friendly experience...

    No, I would not recommend this to a friend

    • Brand response

      Bose support

      Thank you for the review Bryan. We appreciate the feedback. We are glad to hear that the sound is great. The system is designed to be simple to set up and easy to use, and you should not have had to run the setup twice. The system will turn off if it has not received an audio signal and user interaction for 30 minutes. When this occurs, the green LED will go out. If you ever have any questions, please do not hesitate to contact our technical support team at 800-380-4831. We are here to help Monday through Friday 9am to 9pm EST. Bose

  • Rating: 1 out of 5 stars

    Bose surround speakers

    Posted
    AramisAng
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the Bose surround because of my history with Bose products. I purchased them from Best Buy because of my history with Best Buy. Well, everything has changed with both companies. I bought these and had to wait 2 weeks for my new home to close and did not have a chance to set them up right away. As soon as I was in my home, I set up the speakers with my TV and immediately took notice to a major lack of the Bose Experience. I tweaked all settings and it did not help the matter. The surround speakers sounded like they were blown out, crackling and lacking any surround quality. I called my Best Buy store and they said Oh sorry but the return period of 14 days already passed so we can't help you. I contacted Bose and they said Oh sorry we can't help you because you purchased them through Best Buy and if you would have bought them through Bose we would replace them immediately. What! Never have I had issue with Best Buy or Bose but I guess things have changed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor design and software.

    Posted
    KSR1971
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After multiple issues with the Soundbar 700, 700 Base module and these Speakers I am returning them all. 1. Remote does not properly control non Bose products. Instructions are lacking. 2. Soundbar loses connection with surrounds daily even though the status light is white indicating they are connected. Requires disabling the surround in the app, unplugging the sound bar to power cycle and then enabling in the app again to restore surround output. 3. Sound bar lost HDMI arc audio on multiple days forcing TV to take over. Power cycle required to restore. 4. Sound is good but not great on the system, could be better. 5. Surrounds are very weak. Overall too many frustrating issues and poor quality for the given price point of the system. I like Bose products generally but this is my first and last Bose Soundbar combo.

    No, I would not recommend this to a friend