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Customer Ratings & Reviews

Your price for this item is $1,199.98

Customer rating

Rating 3.7 out of 5 stars with 39 reviews

67%would recommend to a friend.

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67%
would recommend to a friend
Page 1 Showing 1-20 of 39 reviews
  • Rating 5 out of 5 stars with 1 review

    Incredible Sound, App Needs Attention

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I've been shopping at Best Buy for over a decade and this is my 1st review but I felt it was important to provide a review of the Formation Bar. I have extensive experience with Bowers & Wilkins and have used their products for years. Here are a few of my takeaways: 1. I had a pair of the Formation Flex speakers when they first came out and for the price they were riddled with problems, therefore I returned them. Since then, these products have come a long way and many of the issues have been resolved. 2. I have a pair of Sonos 5's and a sub, but I wanted to try something new that had higher end sound. The sound from this Bar blows those away, you are treated to a level of detail that few audio products can faithfully reproduce. The music app for the Formation line has come a long way, however if the overall experience using the app is important, Sonos is better. 3. I'm hoping moving forward, Bowers adds support for Apple Music, Amazon Music and Sirius XM for use in their app like Sonos has. Right now they support Tidal, Deezer, TuneIn Radio, Qobuz, Soundcloud & NTS. Set Up overall was a breeze, it took literally 45 seconds to set up the bar and the bass. This was much easier actually than Sonos which I had issues initially setting up. 4. For the price, the app should be better, however I prioritize audio quality over the app experience and the sound does not disappoint. I would assume over the coming months support will be added for a number of the services I listed above because Apple has now made HiFi standard almost overnight and Amazon has offered it for awhile and Spotify will be adding support soon. In conclusion, if you desire the finest in truly wireless HiFi, you need look no further. The Formation app still has ground to cover to catch up with Sonos but the sound that these products provide is something that Sonos cannot touch!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Amazing speaker, abominable interface...

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Cons mentioned:
    Apps, Interface, Price

    Absolutely epic speakers. Infuriatingly glitchy app interface. It is truly shocking and disappointing that Bowers would release this incredible lineup of speakers with an app this unreliable. Set up is clunky and that’s the highlight of the interface. Once you’re up and running, if you ever get there you’ll want to prepare yourself for perpetual speed bumps. Sometimes the sub engages with the sound bar and sometimes it decides it wants to stay asleep. Switching a speaker from Bluetooth to WiFi requires you “reset” the speaker through the app, which is like taking a 5 minute recess from recess. And if you don’t do a reset after connecting via Bluetooth the speaker will simply remain “on” for all perpetuity, which is nice. Of course this is assuming you can connect to the speaker(s) at all, which is not a mathematical certainty. As superior as these speakers are to something like Sonos I’m offended that Bowers would have the audacity to charge the kind of money they’re peddling these things for knowing full well how embarrassingly unreliable this interface is. My mind is blown.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Bowers & Wilkins Team
      Posted .

      Hi Deepswayze,

      Thank you for purchasing Formation. We apologize for the experience you had using the product. That is not our experience and it should not be yours. I would recommend you reach out to support@bowers-wilkins.com for an assist as we can help you get your system running without the issues you have outlined. bowerswilkinsus-ca

  • Rating 2 out of 5 stars with 1 review

    No EARC at this price?

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Just not worth it. Limited support. Sorry B&W this was not thought out well at all.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Horrible soundbar. Buy anything else.

    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    The app is supposed to make it easy to connect music to your Formation soundbar. However, the soundbar itself is horribly designed because it requires the app and is completely intertwined with it. The tv remote can turn the volume up and down but if the tv is turned down to zero, the soundbar is still playing sound! You must use the app to turn the master volume up and down. This has caused roughly 4 million headaches in my house - from sound playing when no one wants it to the speaker being SUPER LOUD when the tv volume shows 25%. I hate this soundbar. It would be 75% better if they could fix the software on it so it did not require the app. That extra 25% would be to provide an HMDI input instead of solely optical. What is this, 2003? I’d return it if I could but instead I’ll be forced to sell it. The sound is no better out of this soundbar and bass combo than Bose or even Sony or JBL. Does the new app connect to play music? Maybe. But the downfalls of the soundbar are worse than you could imagine.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Sucks

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Stopped working after 2 days. Connectivity was awful. Got the Arc instead and happy I did.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Super Good Soundbar

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    B & W is just superb equipment and this sound bar is just awesome. Easy set-up w/ app and pairing w/ the Formation Subwoofer and Flexform speakers makes 5.1 come alive - wirelessly!!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Fomation Bar

    |
    Posted .
    Owned for 11 months when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I used with soundbar with the companion bass unit and the system was terrible. Sound was weak, music would play in 3.0 and not 2.0 and the sound would drop out constantly. If you want a good soundbar for music and movies check out the B&O Stage; far superior.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Connectivity problem

    |
    Posted .
    Owned for 1 week when reviewed.

    Bar stopped being recognized by app, after firmware update.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The sound quality is absolutely amazing... I guess it should be for $1,000.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Incredible Sound & Design

    Posted .
    Pros mentioned:
    For movies, Music, Sound quality

    I held off investing in Sonos, waiting rather for one of the premium brands to improve on the concept particularly in sound quality and design. Now admittedly, I’m more of a wannabe audiophile than true connoisseur. Having heard a full wired B&W system I’m not so delusional as to believe wireless can compete, but wow is it close to my amateur ears. The massive gap between full wired systems and WiFi now doesn’t seem quite so big. The highs and mids are incredibly clear with lots of depth that fills the room in a way that makes my Homepods sound like the original echos. I can hear things on this bar that I can’t on any of my headphones or HomePod stereo pair. The design is striking too a big plus in the world of ugly bars. Now the bad. I’ve noticed a crackle at the beginning of some songs played over airplay. It seems random but is definitely noticeable. Not sure what this is. If it persists I’ll exchange it assuming I got a defective unit. The bar will not recognize either my Samsung universe rap remote or Apple TV remote (downside of no HDMI?). I’m going to try a new universal remote, but this was admittedly very frustrating. Currently the only way to adjust tv volume is through the B&W app. Bass is just acceptable. This bar definitely wants for a subwoofer which unfortunately wasn’t in stock yet. I’ve heard better sounding bars for movies. This speaker really shines with music. It’s still exceptional with movies, but I would recommend this for someone who is building a music system first and tv system second.

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Difficult to set up

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality
    Cons mentioned:
    Apps, Set up

    After several hours of trying to set up and going online with BOWERS & WILKINS Web site I never could get the audio to be consistent to operate on it's own without running with the Smart TV audio or not at all. BLUETOOTH was always jumping in and out of PAIRING. Then not to have a remote and Loading the B & W APP it was a terrible time to get the app to pair the TV remote with the SOUNDBAR. I have had B&W speakers in the past with truly the best audio sounds from my home theater system with their speakers, thus the reason for purchasing B&W's FORMATION SOUNDBAR....I wanted so desperately for their soundbar to work because of BOWERS and WILKINS noted for being a leader in the AUDIO INDUSTRY.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Bowers & Wilkins Team
      Posted .

      In the context of TV sound, Formation Bar is intended to be used with an optical connection. Regarding your TV remote, please contact support@bowerswilkins.com for assistance and we would love to help. bowerswilkinsus-ca

  • Rating 2 out of 5 stars with 1 review

    B&W good sound but unreliable

    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Amazing sound. I doubt the quality of build though, if its long lasting. Its been 9 months since I have had the formation bar and bass. The bar is starting to heat up and distorted sound from one side of the speaker. My main problem is with the B&W company itself which has the worst customer service I have seen EVER. My thoughts as below to B&W were mentioned in an email and i got no response. Firstly, with a product like Bowers & Wilkins the product should not fail performing its primary function "High Quality Sound" within the first year. B&W is considered to be elite in sound technology and should last a lifetime with respect to sound. Secondly, If your product fails to perform its primary function, It should be replaced and the company should not be opening it up to fix and repair within the first year AT LEAST. This leads to customers having less faith in the product itself. If secondary functions like the bluetooth or WIFI fail to function, I understand sending it in to repair or replace, but not the Sound. I totally understand if you would like to verify if the problem exists or not and the need to send the sound bar in. Third, I would like to address my disappointment in servicing policies as I was not happy about the process of shipping the sound bar on my expense to your facilities, considering it's still under manufacturing warranty. This process should be covered under the customer service quality gate of the company with a quick turnaround time for customer satisfaction. The lead time that was given to me was 30 days for servicing + shipping back and forth, honestly I am looking at approximately a month and a half, which is kind of ridiculous considering how new the sound bar is. All in all I was immensely impressed with the B&W sound but I am deeply dissatisfied with customer service with the company standing by its product.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great sound for movies or for music!!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    For movies, Music, Sound quality

    The B&W name is 1 of the best speakers around and they nailed this soundbar. It sounds great by itself or even better when paired with the rest of the formation series!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Above the Competition

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    We kept spending money on affordable sound bar systems and were never satisfied. B+W has been a long time favorite of mine (so a little partial) but extremely happy to own this instead of 6 or 7 other systems because constantly replacing looking for something better. This is the best on the market and worth the money if you want something to satisfy you for a long time. Adding the sub (also pricey) completes your system for long term satisfaction. Pros Sound is the best (especially streaming music) Ease of set up Sleek design Formation software linking products (if you wish to add) Customer Support Solid brand name (also used by Lucas Studios) Cons No equalizer (they could’ve done a much better job but instead simplified and only offer treble and bass slide controls - maybe they can upgrade) No remote

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great sound bar.

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Highs, Sound quality

    Sound bar has very crisp clear sound ( B&W noted for this ) Doesn't mash highs and lows together. You can actually hear every distinct sound and or words perfectly. In a small room this is all you would need.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing Sound Bar

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Highs, Sound quality

    Incredible sound bar, it is high fidelity product, way better than Sonos and Bose by far.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Bowers & Wilkins Soundbar

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Music, Sound quality

    Bought this for my computer. This Soundbar puts out unbelievably quality sound. My music Library sounds better than ever.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    WORTH EVERY DIME

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Yes, this is quite pricey. Yes, it does lack some connectivity. Yes, the audio is amazing. The easiest way to tell a quality speaker is to listen for the separation between instrument. If you can hear every note of every instrument, you've got a good speaker. This is not a good speaker, it is a GREAT speaker.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great soundbar

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality

    Very good given the nature of the product. Not all like a full sound system but I could add some speakers and a sub-woofer to round it out. It does fill a very large space with pretty good sound.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Music lover

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality

    Sound bar is good, loved with sound, but connectivity is biggest issue, wish they had better ways to resolve this issues, poor app, i was trying not to return, but felt helpless as they have no customer support if you run with any issue,

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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