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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the unsurpassed sound quality and surprisingly adequate bass for bookshelf speakers. The ease of use is also a highlight, with some reporting very quick setup times. However, some customers have experienced issues with connectivity. Specifically, the application sometimes struggles to recognize the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 198 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Music to my ears

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, will not go back to any cell phone brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing 2 twice Bose earbuds..i can really notice the improvement abd higher quality of these Bowers & Wilkins earbuds..I did not know the brand before..but now i will check other products

    I would recommend this to a friend
    • Brand response from Bowers & Wilkins Team
      Posted .

      Dear OscarR, we truly appreciate your positive feedback and want to welcome you to the Bowers & Wilkins family. Here’s to many years of happy listening! Best regards, Bowers & Wilkins BowersWilkins

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic endgame wireless earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic top of the line sound quality and comfort!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great BUT!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these when they are working properly. I’ve had one issue after another with these earbuds connecting….. Not connecting at all, one side connecting, cutting off after 15 minutes, tap control working but no audio coming through the same side, having to constantly pair over and over again. Hopefully they send me a new pair quickly because I’m a musician and need them fo my living. They are EXPENSIVE an I expect much more! Hopefully I just got a bad pair and the replacement won’t repeat this bad experience

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set of earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved design fits better in ear. Sound profile very balanced. Improvement over the Pi7 and Pi7 S2!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audiophile, meet your new earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by disclosing that I am a huge B&W fan and have many of their speakers. That said, I wasn't sure they could pack all that beautiful British hi-fi performance into earbuds. Well, they did it. Even better, I find these earbuds to be some of the most comfortable I've worn and they stay in place during exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Mini high end head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very clear real sound. Bass just right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound is very clean, the material is great quality needs a little more bass. I need to turned the volume a little high so I don’t hear people close to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Optimization makes it perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using traditional audio system for decades, then I decide to switch to this. It’s simple, way more convenient, and decent. All the maintenance used to be fun, but with the current technology this B&W speaker is the way to go. My previous speaker is B&W 800 series, and switching to this doesn’t feel like downgrade, and this means a lot. I think B&W nails it with DAC unit optimization. If you’re a fan of clear and crisp B&W sound, you’d love it. Also it works perfect with my apple eco system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic B&W Pi8 Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds of the Bowers & Wilkins are fantastic. These replaced my Sony's and Airpods pro 2. the Pi8 sounds so incredible compared two my old ones. I had to replace my airpods pro and did research. I agree with the many reviews I watched about the quality and sound of the Pi8.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I ever heard from ear buds. Fit great also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Flaky BT interface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just bought a pair of Formation Duo speakers, and they sound really good. HOWEVER they will not connect reliably to my new LG OLED TV (although it would be Bluetooth, they would still sound way better than the TV speakers). Left or Right channels would occasional switch off of for a few seconds, and both would regularly drop out for half a second or so. The TV links very well to my headphones via Bluetooth, so it seemed as though the issue might be with the speakers. They will link to my phone OK and I can play music from it via Bluetooth. So I bought a TROND BT transmitter with a TosLink optical input and it has exactly the same issue with the speakers. I think it might be due to their lack of support for Low Latency aptX (at least I can't find that in the speakers specifications). So, although the sound is great, it seems ridiculous that BT speakers at this price have a flaky BT interface, rendering them unusable with my TV. B&W do not provide any support other than boilerplate questions, and their help line remains unanswered. Not impressed. Steve

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great clarity, lacks bass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible clarity, but they do lack bass. They get very loud and are very crisp, but the bass, even with custom eq, is not strong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth that doesn’t sound like junk.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Bluetooth earbuds that sound good. My IPhone doesn’t support the higher resolution these buds are capable of. Even so the sound quality is very good. Overall happy with the purchase. If they were a little cheaper I would buy another color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Voice is clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice is clear.Year comfort is not that good.Overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NOTHING BETTER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane Quality, every beat is capable of listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality. Noise cancelling is good not great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Formation duo speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out 5 rating. It sounds loud, clear as expected. By adding a formation bass helped to boost sounds. Thank you Bowers Wilkins. Sound spectacular when streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with the best sound quality I’ve ever experienced but the app just doesn’t have as much features or customization compared to Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    As good as your already thinking!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great. Volume was even better when compared to Sennheiser or Sony. But i must have received some defective ones because when you get to 80%+ it would sound like busted speakers.

    I would recommend this to a friend
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