Customer Ratings & Reviews

Bowers & Wilkins quality and wow! What sound! Great bass

The product was fantastic. I love the sound the speaker gives out

costly but sound is unreal I purchased one more...

My first Bowers and Wilkins unit and I lobe it. The sound is clean and the creation of this unit is amazing.

Keeps well to BW's reputation of quality, both in build and in sound. No regrets. No disappointments.

I got this for my boyfriend and he loved it. It’s an excellent speaker, should get it.

This thing is a beauty. Sounds extraordinary and looks classy.

Sounds great! You can’t go wrong with this Bad Boy!

I’ve owned Sonos, HEOS and tried Bluesound. After extensive online research, I’ve decided to switch to Formation line and Wedge is my first entry. The sound quality is awesome and exactly what I’ve been looking for. Crystal clear sound with good audio separation. Bass is decent but not exaggerated. One of main competition for this premium price range with high reputation is Naim Muso series which supposedly has better bass. But clear sound is more important factor for me and in this regards reviews say Wedge has its edge. Also, Formation line has Duo or Flex to give true stereo separation if I ever decide in such need. Or if somehow I need more Bass I can always get Formation Bass. The reason Formation line as a whole has not received the best review is due to its app. Setup is super easy and fast but you can’t do much. In fact as of today you can’t even play music from the app. For HiRes audio on Apple device we need Roon as Airplay 2 only capable of CD quality. Currently, there is no Alexa or Google Assistant support. Other than GA, B&W promised to change these in near future but they should have done it from the start to get better reputation. I can only imagine they’d have received top notch scores and awards from many review sites otherwise. Also lack of wired input may appear disadvantage to some. Technically speaking, Wedge has Airplay 2 and Bluetooth Apx HD so these two types of wireless connection allows you to play/connect pretty much anything from most recent electronics. One may wish Chromecast support so it would have made this full wireless connectivity. Regardless, If one absolutely need Wired connection like Aux input, one can purchase formation Audio. The claimed latency is merely 40 ms (according to B&W rep) which is far better than Direct connection Sonos Play 5, HEOS bar, Sonos playbar or Bluesound. So overall, if you are looking for the best sound quality in multiroom wireless speaker platform, this is it. But if you can wait, perhaps wait until updated app release in second quarter may be the best unless you already have or plan to subscribe Roon otherwise you won’t get the best performance from this.

I've been using the speaker for about 6 months and unsure if it is the speaker or the Apple AirPlay 2, but the combination of both is just plain bad. I have Tidal on my main Stereo System and I never have any issues. The sound is Ok (maybe 3.5 stars) but not worth the trouble. Look for another solution.

First off the audio quality is fantastic on this piece and that is its saving grace, where this unit fails is in its setup / implementation / use. 1. Setup - if you have a more modern WiFi implementation in your home utilizing a mesh topology, you are walking into a world of despair with attempting to setup this device. The cheap WiFi implementation in this device is shocking given its astounding price tag. This device will ONLY connect to a 2.4GHz endpoint. If you have a shared SSID with all of your home devices, both 2.4GHz and 5GHz this device will refuse to connect. After much troubleshooting and actually taking the first Formation Wedge back because I thought the device was broken I made this realization. Fortunately for me I was able to deploy a standalone 2.4GHz network with a single device on it to make it function. Of all of the IoT devices I have deployed throughout the house, the single most expensive IoT device in the house (nests, roombas, ecovacs, you name it), has the WORST internet connectivity implementation. 2. Bluetooth - The Formation Wedge is a gorgeous product. Its a statement piece, the placement for mine is in my dining room on a console table. So naturally with it so prominently displayed people want to interact with it when we have guests. That is where the hassle begins. Did B&W walk through the product story of enabling Bluetooth for mobile device connectivity? You have to have the Formation app, be on the discreet WiFi Ap (see point above), and then in the app you can enable pairing. What a pain. Why can't we just hold down the Formation Button for 3s or something simple to put the device in pairing mode? Is that too much to ask? I have seriously considered simply replacing the Wedge with a significantly cheaper but still robust Bar style speaker that has figured out how to implement Bluetooth for those spur of the moment Spotify needs. 3. Latency - When you are able to overcome the top two, you are hit with the Latency issues. Admittedly I'm not using the device in a whole home audio setup, I don't have other Formation products in the house, I wanted a visual focal speaker and this one wins hands down. But when I am using the device with weapons in its arsenal I want it to be effective. The Wedge is setup via Spotify Connect on the family plan. When cooking / eating dinner and I want to listen to music its a frustrating game of "is this going to work?". Connecting to the Wedge via Spotify and then counting the seconds to see if audio will begin playing. Once its playing, try changing the volume either via Spotify or your mobile device, again its a frustrating game of latency. Volume Up, one one thousand, two one thousand, etc. I really want to love this device, again its saving grace is its audio. I even went as far as attempt to hook up a cheap Amazon Echo to the 3.5in in-line audio port on the Wedge, which turns out isn't enabled or functional, thus dashing those dreams of overcoming the bluetooth connectivity and latency issues outlined above. I'm really at a loss on what to do at this point.

Works great along with 2 formation flex’s. Purchased this as a replacement to my JBL boombox

I had to order it by mail. Once it arrived, It didn't work. Something was wrong with it. Very disappointed. & you never have it in stock at the store so i am nervous to mail order it again from you.

I recently purchased the Bowers and Wilkins Formation Wedge. I was super excited to try this speaker and the brands new " Formation " line. Upon setup you need to download the Bowers and Wilkins mobile app and pair your product with the app. This was very complicated and required me using online help to get the Wedge paired. I'm using an LG V30. Apparently You have to turn on location on your mobile phone. No idea why but you do. After a few weeks I noticed the app wouldn't recognize the speaker. This happened more than it didn't. To pair a phone or product you have to utilize the app. Needless step for bluetooth connections in my opinion. Sound- probably the biggest reason people will buy this product is sound. The sound is nothing to really write home about. The sound ia basically all highs and lows. No mids. It sounds especially bright using bluetooth and Tidal. In fact using bluetooth it doesn't sound all that great period, no where near $900 level. Using Airplay is where things get better. Using I tunes I could EQ it and get some more midrange out of this thing. The soundstage is decent but nothing special for a single speaker. It goes decently loud but again, nothing over the top for a single speaker setup. The bass is quite good and I have to say I was impressed with the bass. Clarity and vocals were also great though on some songs this unit lacked impact. In conclusion I wouldn't recommend this speaker. At $900 it's way over priced for what it is. The sound quality and form factor are the most important factors in this category and at $900 it's just not worth it. You can get similar Sound quality from units costing half this price.

This speaker broke after only four months of use. Now it makes a horrible buzzing noise at full volume. When I reached out to support they were happy to repair it at my expense. Bowers and Wilkins is a horrible company that doesn't stand behind their products. Maybe they were good at one time, but now stay away.

The sound is impressive like a concert is happening in my living room. I get a lot of compliments from my guests on how good the music sounds.

Great resonance. Good packaging, arrived on time.

My wedge worked fine for a year and then it developed a popping noise. I sent it back under warranty and after almost 6 months I got it back. B&W customer service sucks! Then you could hear static in the background when playing a soft song. Now the popping noise is back! No music just constant popping. It will probably cost me $75 to send it back and I’m not real confident that this popping noise will not come back. Plus I bet it will be a couple hundred dollars to fix it. Not sure it’s worth it!