Customer Ratings & Reviews
- Model:
- 100909
- |
- SKU:
- 6427196
Customer reviews
Rating 3.6 out of 5 stars with 364 reviews
(364 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers consistently note that the Treadmill 10 has a wonderful overall performance and a lower noise level than other treadmills. However, some customers have expressed concerns regarding the functionality being limited by a paywall and the large size of the product packaging. Some customers have also mentioned the considerable weight of the treadmill and issues with the belt performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine. User friendly! I’m able to track my activities and have access to other accounts for my husband and kids. My hubby is also a pretty big guy and this machine is great for him.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are delighted that you had a positive experience with your purchase. Thank you for your kind words. - Bowflex Team
Rated 5 out of 5 stars
BowFlex
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine, well built, sturdy and great support.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Thank you for taking the time to leave us such a positive review. We are so pleased to hear that you are happy with your purchase. - Bowflex Team
Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine with high quality material and workmanship.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Thank you for taking the time to leave us such a positive review. We are so pleased to hear that you are happy with your purchase. - Bowflex Team
- Cons mentioned:Functionality
Rated 1 out of 5 stars
Beware of bad wiring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks, Now the console cant connect to the base. So nothing at all works. Yea... 2k for a non working treadmill. Perfect.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - We're so sorry to hear that you are having some trouble with your Treadmill 10 and we want to help! Please reach out to our Customer Care team if you have not spoken with us already so that we can get you back up and running as soon as possible. Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7 AM to 4 PM PST. - Bowflex Team
Rated 5 out of 5 stars
Great machine, glad I ordered it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing so far! Still getting the hang of the whole "adaptive workouts" thing, but the manual settings are awesome, and I love all the entertainment options.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Thank you for taking the time to leave us such a positive review. We are so pleased to hear that you are happy with your purchase. - Bowflex Team
Rated 2 out of 5 stars
Built well, JRNY software is horrible.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made well enough, but the jrny software is a pain. You can’t just turn it on and go, it forces you to use a program. You also can’t create multiple profiles for people in your home.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi Dave! - Thanks for your feedback. We apologize for your experience thus far. We appreciate your patience with your recent firmware update. For further assistance please send us a DM through Social or contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. You are able to create multiple profiles, I will attach the instructions below for reference. I hope this helps! - Bowflex Team
Yes. One single JRNY Membership covers any household member who has a user profile associate with your product.
Use the steps below to share membership access:
The membership holder should log into their JRNY profile on their supported mobile device and connect to the console.
Using the same mobile device from step 1, additional customers should create and or log into their own JRNY profile and then also connect to the console.
After doing so, customers will be prompted to log back into their profile in order to receive membership benefits.
See more about creating profiles and sharing memberships:https://youtu.be/Z483z-5gQAM
Rated 1 out of 5 stars
Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just doesn’t work! The software crashed twice. Bought two machines, and we ran in to same issue with both
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback! We apologize for the inconveniences you have experienced with your Bowflex Treadmill 10 and would like to help resolve any issues please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST, email customerservice@bowflex.com or reach out via our Social media platforms for more assistance. Thank you again!- Bowflex Team
Rated 5 out of 5 stars
Awesome treadmill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect treadmill for the family! So simple to install on your own and can not stay off of it.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Wow that's great to hear! We appreciate the feedback and wish you the best of luck on your fitness journey! – Bowflex Team
Rated 5 out of 5 stars
Love this Treadmill
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great treadmill. Professional quality. Huge variety of settings, music and destinations.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Thank you for taking the time to leave us such a positive review. We are so pleased to hear that you are happy with your purchase. - Bowflex Team
Rated 5 out of 5 stars
Great For Home Gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a home gym treadmill. Wish it had a larger screen but I guess I’d spend too much time in my gym room than with my loved ones.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your TREADMILL 10. We wish you the very best on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Best Treadmill!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this treadmill! I have bad knees and this treadmill really does have great shock absorbing abilities to prevent joints from any kind of pressure or agitation of joints.
I would recommend this to a friendRated 4 out of 5 stars
Bowflex treadmill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Treadmill works as advertised, kind of confusing to get it set up correctly since the Best Buy associates who were supposed to have came out and put it together and set it NEVER did show up! Best Buy kept rescheduling the appointment, but never called to say that the appointment had been rescheduled! Will be the last time that I will ever purchase another item like this from Best Buy!
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Treadmill 10. We wish you the very best on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Tank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is like a tank. Sturdy No problems putting it together. Had my 13 year old daughter help me. Less then 1 hour we were in business. Delivery guys were great also.
I would recommend this to a friendRated 5 out of 5 stars
Treadmill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not boring, look forward to walking every day. Love the features on the treadmill.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Treadmill 10.
We wish you the very best on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Great Treadmill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great treadmill very strong and sturdy easy to use I like that it has a high weight capacity at 400lbs I know i will be safe on this.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate your feedback and value your opinions. Thanks for taking the time to share yours with us! - Bowflex Team
Rated 5 out of 5 stars
Love this treadmill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this treadmill about 10 days ago, Putting it together was straight forward and no issues. I am really enjoying the workout & it is easy to use.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate your feedback and value your opinions. Thanks for taking the time to share yours with us! - Bowflex Team
Rated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many pluses to this brand. It's important to have a professional set it up so all the features work properly
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Treadmill 10.
We wish you the very best on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Treadmill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. The guys were professional and quick. Thank you. Treadmill is smooth and easy to operate.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate your feedback and value your opinions. Thanks for taking the time to share yours with us! - Bowflex Team
Rated 5 out of 5 stars
Good gift!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my brother for his birthday. He lives in Niagara Falls, and it snows a lot. He was full of joy to have this for the winter season
I would recommend this to a friendRated 2 out of 5 stars
bowflex 10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was an amazing product until 4 days after the return window passed there was a malfunction of course. now the treadmill is stuck on the maximum incline!
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback! We apologize for the inconveniences you are experiencing with your Bowflex Treadmill 10. We would like to help resolve any issues. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team















