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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 73 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PwrUp Clean Wireless Phone Charger and Sanitizer's ease of use and sanitizing capabilities, finding it convenient and effective for cleaning phones and other small items. Many appreciate its size, noting it comfortably accommodates various phone sizes and cases. However, some customers find the device's sound and lights to be excessively bright and loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-73 of 73 reviews
  • Rated 1 out of 5 stars

    Not sure if really does what is advertised.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online. The item I received looked previously opened or possibly a prior return. The box was beat up and not sealed as new. Set up was easy. It’s simple to operate. My item may have been defective. I never noticed the sanitizing lights coming on. The lid can be opened during operation. Upon opening the lid there was no lights emitting to initialize the sanitation. I happened to tap on the side of the device suddenly the lights came on. Upon further inspection of the device I noticed the construction was very poor quality. You could see strings of hot glue inside holding the light bulbs. Touching the bulb would also make them light up. This unit must have had bad connections. After researching videos online to the validity of these sanitizers if they actually do anything at all I came up to realization that this item wasn’t doing anything. Too many companies trying to make money off consumers during a pandemic crisis.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had a poor experience with the PwrUp Clean sanitizing / charging device. Regarding the validity of UltraViolet sanitization, I can assure you that the UV Lights on this device are proven to kill germs and household viruses. It sounds like you may have received a defective device however, so please reach out to us at [email protected] and we will be happy to come to a solution with you. Thanks! Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does exactly what it is supposed to do. Would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sanitized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome time to sanitize your phone very quiet awesome product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived damaged

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived used, broken, and dirty, so we never used it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thank u Great thank u Thhhhhhhhhhhjjjhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you have a battery add on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great as it fits if you have a battery add on.

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cgeap and flimsy. Seems like a gimmick. And it us very loud and yiu cant turn iff noise or decrease volume. Don't waste your money. I cant believe Best Buy sells this junk.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm sorry to hear the PwrUp Clean wasn't what you were hoping for. I can assure you that UltraViolet Light sanitization is very effective and is proven to kill germs and household viruses, even if your device appears visually the same afterwards. Regarding the volume, we are currently working on this issue. Please reach out to us at [email protected] if there is anything we can do to help and we will be happy to come to a solution with you. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Cheap looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying loud voice. Has to be plugged in to turn on and off. Too many buttons to push to operate and overall cheap looking. Skip it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless Charging BAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless charger doesn't work with my pixel 4. Very disappointed that I was unable to find this out before I bought this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Get Another Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother, hardly charges anything, loud and bulky.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging was not effective for iPhones. Could not obtain good connection for XR.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Rosey, this is Kaleb from Bracketron. Thank you for bringing this to our attention. Your iPhone XR should be fully compatible with the PwrUp Clean, so there may be something wrong with the product. Please reach out to us at [email protected] with some further details and we'd be happy to come to a solution with you! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    no wonder it was reduced!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no wonder it was reduced! Extremely low quality in all respects, very anointing voice and almost impossible to understand the Chinese accent behind it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with this item TakeToo long to change iPhone iPods etc

    No, I would not recommend this to a friend
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