Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $419.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the Pro5 PL5147 IPL Hair Removal Kit for Men & Women for its hair removal capabilities, ease of use, and overall performance. Many find it effective and simple to operate. However, some users have noted experiencing discomfort in certain areas and that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 312 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WORKS. I’m taking the time to write a review because it is legit. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality my wife loves it and that’s all that matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Braun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New technology available and recommended to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. smooth as baby’s bum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hair removal for my wife and she love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad experience

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it a few months ago it doesn’t work that well the center of the skin it won’t catch the skin which I have a light skin tone. There’s something wrong with the sensor. I had four treatments there turned out very well but after I stopped because of the sensor it doesn’t work anymore. My hair got back like before, I have a black hair light skin tone. I don’t recommend it for anyone it’s not worth your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Braun pro five back in December and I just went to go use it as I do weekly the other day it won’t work. It will turn on but won’t laser anything. I don’t know if this is a manufacturer issue but I don’t think it should have stopped working this soon. I would like to either have a refund or a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Color charts need adjusting

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for my skin color. According to their charts it should have. I am a medium to lighter skin toned black women. I didn’t even try to use it until I was passed the the return window and BB would not accommodate. It thankfully Phillips did. If you have hyperpigmentation under your arms it will not work.just thought I’d let you know since so many women of color have this in various areas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lazer hair removel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product worth ever penny really love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not effective. Outside return/warranty.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work to remove/eliminate hair. Been using for many months. Did not seem to slow growth of hair, either. Recommend going to get a real IPL treatment(s) if you want serious hair reduction.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Best Buy’s Return Policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed with my purchase. I ordered the item twice, and both times I received used products. To make matters worse, when I returned them, I was given a gift card without my consent. Their return policy seems unreasonable, and I no longer trust Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hair too pale

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess my hair is too pale, I thought it would pick it up but it didn’t :( I did notice though that it made my hair a little softer, so it wasn’t completely disappointing. I ended up loaning it to my friend who is going to try it instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Material to cheap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what expected,,, feels cheap and takes long to see some results.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ordinary machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using it for a long time but the result is not as I expected before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Burnt skin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It burnt my wife skin multiple places, it took almost 20 days to reheal and still spot on her hand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it an amazing machine it works on my skin flawless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not durable at all!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was happy but after 3 months of use (twice a month), it is not working anymore! The red light turns on when I press the button!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery- package smashed product broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was smashed and the product seems used since the top head and sensor are not intact

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device stopped working right after a year. It definitely wasn't worth the money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hair comes back, made skin darker, literally looked like I had zebra stripes.

    No, I would not recommend this to a friend