Customer Ratings & Reviews

This did not work for my skin color. According to their charts it should have. I am a medium to lighter skin toned black women. I didn’t even try to use it until I was passed the the return window and BB would not accommodate. It thankfully Phillips did. If you have hyperpigmentation under your arms it will not work.just thought I’d let you know since so many women of color have this in various areas.

Does not work to remove/eliminate hair. Been using for many months. Did not seem to slow growth of hair, either. Recommend going to get a real IPL treatment(s) if you want serious hair reduction.

I was really disappointed with my purchase. I ordered the item twice, and both times I received used products. To make matters worse, when I returned them, I was given a gift card without my consent. Their return policy seems unreasonable, and I no longer trust Best Buy.

I guess my hair is too pale, I thought it would pick it up but it didn’t :( I did notice though that it made my hair a little softer, so it wasn’t completely disappointing. I ended up loaning it to my friend who is going to try it instead.

Not what expected,,, feels cheap and takes long to see some results.

Love it an amazing machine it works on my skin flawless

I been using it for a long time but the result is not as I expected before.

At first, I was happy but after 3 months of use (twice a month), it is not working anymore! The red light turns on when I press the button!

It burnt my wife skin multiple places, it took almost 20 days to reheal and still spot on her hand

Hair comes back, made skin darker, literally looked like I had zebra stripes.

The device stopped working right after a year. It definitely wasn't worth the money

The box was smashed and the product seems used since the top head and sensor are not intact

Hasn’t worked very well for me, my hair still grows back just as fast. Wish I could return it.

The device work one time great it flash and then follwing week the device did not work it only did a clicking sound and no flash.

I cant get it to work well. I can smell hair burning when it flashes but hair is still there.

This product is very simple to use, painless, quick and effective. I can't believe how fast this has slowed the growth of my hair (underarm, bikini, legs). I wish I'd invested in this years ago instead of wasting $$$ on waxing treatments and time on waxing myself at home. I did this once a week for 4 weeks and haven't needed to shave my underarms since buying it (apart from the pre-treatment shave). I'm now cutting it back to every two or three weeks as I don't need to do it so often.

This device I have been very disappointed by. I used it faithfully and consistently as directed but didn’t see any improvement at all. In fact it caused me to have more hair than before using the device rate it a zero big zero !!!

Im happy , but I need see really quick my result , really easy to used

Worked great for about two months, then it didnt work at all.

Very effecient and great quality. I highly recommend it