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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Series 9 Wet/Dry Electric Shaver for its impressive shaving performance, overall effectiveness, and ease of use, with many appreciating the convenient cleaning system, quiet operation, and long-lasting battery. Users also report minimal skin irritation and find the design user-friendly. However, some customers feel the shaver head is too large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,924 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works excellent and good I use it on my face and head

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Shaving performance

    Rated 5 out of 5 stars

    Replaced 20 year old Braun.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster shave compared to series 5. Excellent shave quality. Pleasure to use. Base keeps it ready to go at all times. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Braun series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the braun series 9 and i also have a braun series 7 which i have had for almost 10 years and i purchased both of them from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Braun shavers. Don’t need to say anything else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas gift. I am currently using series 7 and I can’t wait to try try this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electric shaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best electric shaver I have ever bought it works great it cleans it self and dry’s the flares off And the price is Reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left my series 7 at a hotel and had to replace it. Best Buy has a deal of the day on the series 9 razor. So I bought it. For the price I got it at, it is a very good razor and I am happy with it. After about a month of use I have to be honest and I do like the series 7 a little better. I would not talk the series 9 back but if I had to do it again I would have looked for another series 7.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointing waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t understand the great reviews for the Braun 9. Its super cool looking but, outside a full face one day old shave, dont waste your money. A stubble older than a day requires dozens & dozens of runs. If i had to do it over again, i’d buy a $30-$50 electric razor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It wasn’t what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought, I checked almost 2 weeks about reviewing, comparing Philips series 9,YouTube videos… Everybody was looking so happy. It was looking quality, shiny and has cleaning cartridge. I bought it and just used 2 times. It wasn’t what I expected.It didn’t work very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100 percent satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Braun for 20 years. The best electric shaver brand in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning system, Overall performance, Shaving performance

    Rated 5 out of 5 stars

    Best Electric I have tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, like many guys, I have used every shaving method for a decent period of time to fully evaluate if it was for me: cartridge razors, disposables, electric, double edge (traditional shaving razors) and even actual straight razors. I actually still greatly enjoy traditional shaving, however the fact remains that it is time consuming for me. I was looking for a quick and convenient way to get a "decent" shave in the morning or while traveling and thought I might revisit electric. I used a Norelco rotary for two years and my face never really liked it--the ingrowns never went away, and there were always missed hairs. I also used a cheap foil razor in the military, and again, my face always felt itchy for a few hours after using it. After many years, I decided to see if technology has improved and take another gamble with an electric. Most manufacturers give a decent guarantee period, so that helped with the decision. I had two factors: One, no rotary. Two, I'm getting a top of the line shaver. That left me with the Panasonic ARC5 and Braun series 9. I chose the Braun because in all the reviews I have read, it seemed to cater to sensitive skin best, and many shavers were amazed at the lack of irritation. Panasonic got higher marks for closeness, but Braun for overall shaving comfort. The model I bought was the 9295 (chrome version w/ cleaning station). Never had a cleaning station so I figured I'll see what that is about. I found the Braun Series 9 to be exactly what I was looking for. I was blown away at the lack of irritation--I really couldn't believe my face didn't feel itchy or have red spots on it, even during the first few shaves. After a few weeks, the ingrowns are completely gone, so no issues there. I still have to do some creative skin stretching, but I'm also not getting missed hairs like I did with rotary razors. Finally the closeness is impressive, considering the fact that the blades never actually touch your skin. Of course I get a closer shave with a double edge razor, but the Braun gives a very satisfactory shave and its exactly what I wanted out of this razor. I get a good half a day with my skin completely smooth and not until the evening do I start feeling the growth--again, for an electric not bad. I like the cleaning station as well. I don't consider the refills to be overly expensive (best buy has and excellent price on these actually) as they last about a month, and I'm glad I got the cleaning station as the razor feels brand new every time I use it. Since it also lubricates the head, some residue will remain on the sides of the head, but its a non-issue. I have read reviews that criticize the chrome color of this razor as it is a "finger print magnet." Not sure about this one--I seem to be able to keep mine pretty clean without a whole lot of effort, but I can see if your hands are oily then it would be an issue. While it is made of plastic, it doesn't feel cheap. Also, I have used it with water and shaving cream and both seemed to improve the experience. Most days I just used Lab Series electric pre-shave and I'm good. As for any dislikes--I'm not the biggest fan of the side trimmer. It works, but feels awkward. Also, I'm not sure how I would like it without the cleaning station, and with the cleaning station it seems like it would be a hassle during travel. Seems like it would require some effort to clean without the station, and I have also read that the cleaning indicator doesn't go away unless its plugged into a cleaning station. I don't know why they would sell a version without one if that's true, but I would definitely recommend getting the cleaning station. Just make sure you have room on your counter to give up for it. Overall, I am extremely happy with the Braun Series 9. It gives a great shave with zero irritation, and I find it to be extremely convenient and high quality. Yes the price is on the high side, but this is very much an individual perspective and I find it worth its cost. I don't really have another equal point of reference to compare it to as I have never used a Series 7 before (many people upgrading to this one seem to be coming from a series 7), or a high end foil shaver. The rotary was the closest and the experience is night and day. I'll grow a beard before using a rotary again. If you are considering this razor, know that it is quite effective and also probably the most gentle on your skin (this still amazes me). At the end of the day, it IS an electric razor and by the nature of design it will be impossible for it to be as close as a cartridge or double edge razor. However, as far as electrics go, I can't see anything else that is currently being sold topping this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning system, Overall performance, Shaving performance

    Rated 5 out of 5 stars

    Absolutely Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used electric razors since I started shaving which is over 40 years now. The Braun series 9 is by far the best razor I have ever used. For years I have used rotary razors from Norelco and was pretty pleased with the results. I recently had to replace the shaver head on my 9300 and the replacement head was not as good as the original, so I started shopping around for a new razor. After some research I decided to give the Braun series 9 a try. The razor exceeded my expectations and shaves much closer than any razor I have ever used. The closeness rivals that of a traditional razor and I even started to use it on my head which I now shave because of this razor. I have sensitive skin and this razor produced very little if any razor burn. Like I mentioned before, I have been using electric razors for a long time so maybe this had something to do with the comfort level. I do not have a thick beard but I can have a day or two of growth and this razor has no problems with it. I especially like using it in the shower with shaving cream which I feel makes the shave even closer and more comfortable than that of a dry shave. I didn't think I was going to like the cleaning station, but now I have used it, I really like it. I drop the razor in, the unit cleans and charges the razor for the next use. I have not had to replace the cleaning solution yet and it has been almost a month. All in all, great razor!

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 5 out of 5 stars

    My best electric shaver yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Braun 7 Series which I had for about four years before the mustache/beard trimmer broke. My first thoughts was how ascetically appealing the 9295 is. The chrome finish makes it look "high class". Picking up the razor the first thing I noticed is that it's quite a bit lighter in weight than the Braun 7 Series. The 7 Series feels like it's built like a tank. I do have concern about the 9295 being lighter and feeling more "plastic" and less substantial in hand but only time will tell regarding durability. Using the new 9295 I was surprised about how much quieter it runs than the Braun 7 Series. As far as shave closeness is concerned, this razor is as close a shave as I have ever got using an electric razor. It's comfortable and caused no irritation at all. It also shaved quicker, I needed to go over the same areas less than I did with the 7 Series. Another feature that stood out to me was the beard/mustache trimmer. The trimmer on the 9295 is on the back of the razor. Once opened it has a 90 degree bend in the trimmer making it much easier to trim straight lines than the Series 7 shaver whose trimmer blades were pointed straight up from in the same direction as the extended trimmer arm. The 90 degree angle on the trimmer faces away from the razor which allows the hair trimming to fall away from the razor. In the Series 7 trimmer the hair trimmings fell inside the area between the razor and the trimmer arm making it more difficult to clean. The trimmer is a big improvement. I haven't tested the run time on a charge because after use I place the razor back into the cleaner/charger housing and it's always fully charged. The razor cleaning/charging unit is larger than the one on the 7 Series and there's more surface area on it which will attract more dust and water marks needing more frequent cleaning. The Using it to clean the razor is quieter than the 7 Series cleaner/charger. So here's a run down: The good: Sleeker looking, quieter shaver, quieter cleaner, shaves closer, much improved mustache/beard trimmer, easier to clean trimmer. The bad: Charging base has a bigger footprint needing more frequent cleaning, the shaver is lighter in weight making it feel more fragile and having a "plastic" feel to it although this can be a positive if it is as durable - time will tell, and the other downside is that this is an expensive razor but you get what you pay for. I would definitely recommend this razor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving performance
    Cons mentioned:
    Head size

    Rated 4 out of 5 stars

    Top Notch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric shaver. Good quality. I was expecting maybe a little more metal than plastic with the price of the shaver, but that doesn't mean it's not great quality. Super light easy to hold in different positions. Shaves extremely close. There's a ton of real estate on the head itself so its tricky to get in tight corners. Trimmer on the backside cuts closer to the skin than any of my other trimmers so thats plus. I drive shave with this and have zero problems with shaver burns or break outs. The cleaning station works very well and helps keep the head oiled. I like that it has a fan in the station that dries the head after auto-cleaning. Has a really good battery. The heads are super expensive so take care of it and keep it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning system, Overall performance, Shaving performance
    Cons mentioned:
    Head size

    Rated 5 out of 5 stars

    Excellent Electric Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for a 5 year old Panasonic. The Braun Series 9 is quite a bit larger and the cleaning system takes up quite a bit of space but I find the overall results worth it. Although the shave is only marginally closer than the Panasonic, it's much quicker and quieter, cutting the shaving time in half. Also, the cleaning system, while a bit cumbersome due to it's size and requirement for refills, is easy to use and does an excellent job. The Braun is a bit expensive at more than double the cost of a Panasonic similar to my old one, but over the long run I feel that it will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good shaving experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this shaver. I replaced a Braun Series 7 and for me, the Series 9 is a much better shaver. This unit provides a better more comfortable shave. It appears to handle multi-directional and longer hairs better than the Series 7. The body is longer and narrower and the overall shaver feels lighter and more comfortable to use. It is also noticeably quieter (good for shaving and trimming by the ears). They moved the trimmer to a better location as well (slide bar at back of shaver). A couple of minor complaints. The shaver head lock slide bar doesn't work very well (I never use this feature). Also, the cleaning / charging base looks and feels cheap. The on/off button on top feels super cheap and I don't have confidence it will last. I keep my unit under my sink so I don't have to look at it. It should be noted that replacement shaver heads are more expensive. Overall, I would recommend this shaver. I gave this 5 stars based on the shaver itself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving performance
    Cons mentioned:
    Head size

    Rated 5 out of 5 stars

    Excellent shave and quiet device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used electric razors for years and this is the best one I have ever owned. It’s expensive but worth the money. The razor is very quiet, holds a charge for a long time and gives a great shave. No electric matches a blade but this razor is excellent. The only adjustment I had to make was the head is large so shaving above the lip takes a little time to get used to. Overall, I highly recommend this razor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning system, Ease of use, Shaving performance

    Rated 5 out of 5 stars

    A superb shaving experience with the Braun 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have shaved with a blade all my life and decided to try an electric shaver. After a few weeks of looking at reviews and thinking, I bought the Braun - Series 9 Wet/Dry Electric Shaver. My first couple shaves were awkward. I then I used a blade again. A week later I opted to forced myself to use the Braun 9 for several days. To my surprise I learned this shaver cuts down to the skin with no irritation, saves me time, and gives me a close shave. I learned this shaver works best when gently held against the face. It doesn't cut as close as a blade, but nothing will do that. But given the comfort level of the Braun 9 on my skin, the time I save shaving with it, how easy it is to use, and how close a shave, I'm very pleased with this shaver. I do remove the shave head each time, rinse it out with hot water (and a slight rinse of the shaver head), then gently dry the shaver head on a towel. Then I then put the shaver into the charger-cleaning holder and run it thru a clean cycle after each shave. The clean cycle liquid also lubes the shaver head to keep it working smoothly. It's a simple process indeed. Press the cleaning button and it cleans then drys the shaver. I never thought I'd like an electric shaver, but this Braun 9 is just incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning system, Overall performance, Shaving performance

    Rated 5 out of 5 stars

    Solid performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. Fast, not loud, closer shave than what I expected, gentle with your skin. The cleaner is a must have, i already had an electric razón (circular) but without a cleaner, it definitely a big difference as now i always have a clean and ready razor. Highly recommend this product, its expensive, but definitely you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fantastic results. Highly recommended especially for those that are on the go, not only is it a freqt ahave but it it is extremely portable and last a long time on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Shaving performance

    Rated 5 out of 5 stars

    Outstanding shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Braun shavers before. After 8 years with my previous Braun, though it still works, I thought it was time to upgrade. This product gives me an even smoother shave. Very well designed, easy to use, and quieter than the former Braun. I would give it six stars if Best Buy let me!

    I would recommend this to a friend
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