Customer Ratings & Reviews

The best one I have ever had. This machine is simple and easy to operate. It guides you through step by step. Not to mention the different recipes.

I absolutely love my Breville Barista Touch Impress. I am making a latte everyday for me and the wife. Could not be happier with my purchase. A+

Simplifying complex espresso brewing into a three step process. If you love espresso and can afford this machine, i highly recommend it...

I love it. The grinder is amazing compared to the ninja espresso machines. Flawless and simple. I get it why Breville / sage is the best

Bought this 11 months ago and it has been a great purchase. It takes a bit of getting used to and adjusting for your like but it has been fun trying new types of coffee beans and having a fresh cup of coffee every day.

So far so good. Still learning how to use the machine probably. Easy to make coffee for espresso newby like me. I love it!

Amazing coffee machine. I have previously purchased others and they all had issues and quality was not good. This is the best coffee maker I have owned.

I love this unit, the milk frother is amazing. Great way to start the day.

I love this machine. It is so easy to use and my lattes are yummy!

My husband LOVES this machine. He uses it everyday. He enjoys espresso coffee.

This machine will change your life. It makes such a high quality coffe drinks. Easy to use and completely automated. I dont want to drink coffee anywhere else. It also makes different specialties coffees, my favorite ones are americano and cappuccino. It is pricey but its worth every penny. Cleaning it is easy too. It looks great on my kitchen cabinet. I regret not buying before. Best buy credit card gives you easy monthly payments and when I purchased it, it was on sale. I highly recommen it!

Love it! It is very intuitive, makes a great espresso.

I use this daily and am surprised just how great a cup of coffee this machine can make!

Quality machine. Easy to use, very reliable. Would happily purchase again. Nice that it’s automatic in most features so I don’t have to try to become a barista and know truly what I’m doing.

I couldn't be happier with this purchase! Initially priced at $1499.99, I was thrilled when Best Buy honored a Cyber Sale price match, refunding me the difference. There support deserves 5 stars for making the process seamless! This machine is a game-changer. I specifically chose it for the lever tamping system, which works flawlessly every single time. It's incredibly easy to use, produding coffed that rivals (or even surpasses) Starbucks-especially the Americano. At $1,199, this product is worth every penny. I highly recommend it to anyone who values top-quality coffee and wants a professional-grade machine at home. Don't miss out on this Gem!!!

I’ve had the Breville Barista Touch for a few months now, and it’s been a total game-changer. The touchscreen is super easy to use, and I love how quick it heats up — I can make a latte in just a few minutes. The built-in grinder and automatic milk frother make everything so smooth and consistent. It’s honestly saved me so many trips (and $$) from the coffee shop. Definitely worth the investment if you’re serious about good coffee at home.

Great machine with great tasting coffee and need a little adjustment from using k cups because it’s so much better. The cost isn’t cheap but it’s investment.

Probably the best home espresso machine I have ever used as far as results. But quality and reliability of the build are insufficient. I have used a lot of home espresso machines. From manual to super automatic machines and this machine produced the absolute best espresso drinks, while making it super easy to get great results. The machine walks you through everything, telling you what to correct and also adjusting certain settings for you. The milk steam wand does the work for you as far as milk texturing, and is excellent for producing milk textured for latte art. Seriously. Just tell it how hot (though it never seems to get above 154 degrees even when set at 170) and how much foam/froth and it gives you consistent results. So why three stars??? The build quality is questionable and our unit stopped working after 3 months. I do think I know why, and depending on your use, you may have a better long term experience. We used our machine daily, and I mean 3-4 espresso based drinks a day. And often, we would have guests and make 4-6 drinks in succession. That’s a lot for a home machine, and I believe the fact that this machine uses a single boiler (like most home machines) to pull the espresso shot then switch over to the milk steaming is a primary reason for the failure. The temperature for each or those processes is different, and making that many drinks in a row (constantly switching from espresso pull to milk steam and back and forth again) probably places a lot of stress on the boiler and the machine, and I believe that’s what led it to fail. But, whether that’s the case or not, at $1500, I expect a machine that can handle my daily use and the occasional back to back to back drinks. This isn’t the first Breville product I have had that eventually had issues. To be fair, I also drove those machines a little hard as well. But hey, if you get a machine that’s going to make great coffee, your friends and family will want some too… At the end of the day, it’s a great machine when it works, and that’s why despite failing after 3 months I’m still giving it 3 stars. It does have a two year warranty, and make sure you purchase the Best Buy Geek Squad protection plan with it. For the price of the machine, you want Best Buy to be there for you if and when it does have issues. They took care of my issue immediately, no hassles or issues whatsoever.

The machine works nicely and very convenient to use to make great espresso drinks. However, I am not impressed with Best Buy price match and return policy of only 15 days. The price of the machine dropped shortly after I purchased from Best Buy and they refused to price match as I requested the price match on the 17th day after purchase. I felt upset at that as most stores allow atleast 30 days for returns or price match.

We love it!! We make all our coffee from it every morning instead of going to starbucks now.