Customer Ratings & Reviews
- Model:
- BES881BSS1BNA1
- SKU:
- 6532668
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.
This summary was generated by AI based on customer reviews.
Great espresso machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this espresso machine! Once you get the right coffee and the right ground size you will not regret this purchase! Very easy to use as well making it great for beginners!
I would recommend this to a friendLoving our new Expresso machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Family is enjoying making expressos and cafe late at home instead of going to a coffee shop.
I would recommend this to a friendBreville
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great handy machine for home. Better that going to Starbucks
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the Best and Really Reliable,The manual is understandable
I would recommend this to a friendExcellent espresso maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I expected it to be. Makes amazing lattes and cappuccinos. Easy to follow touch screen. Compact size, does not take a lot of counter space. Looks amazing in my new kitchen.
I would recommend this to a friendFavorite purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! So user friendly and provides an easy at home barista experience. I use this everyday for coffee, teas, etc. Highly recommend!
I would recommend this to a friendSleek machine with some flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine shut down on me twice during frothing. There has been some inconsistency with the temperature control where there is no foam being produced. As for the extraction, not sure why, the last several days the extraction went from 24 seconds to 17 seconds, no settings were changed. The machine is sleek and love the automated process. Besides these technical issues, the machine has changed my coffee taste buds and can't go a day without drinking coffee!
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for taking the time to post your review. If you continue to experience issues with the machine, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Great Value, Intuitive coffee machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intuitive, commercial grade. Great Value for the money. Hope to learn all functions soon...
I would recommend this to a friendMy Breville touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had alot of time use and there is a learning curve. Output product is very good. Like customization features. Look forward to using every day and learning barista stuff".
I would recommend this to a friendGood coffee at home.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I've done in awhile. I love coffee. Now i can make one myself. My wife loves it too. Amazing!!!
I would recommend this to a friendCost but for reason
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something special. All future work perfect.Only need time for learn about using.Compact and liking very nice with high quality like every Breville product.
I would recommend this to a friend- Cons mentioned:Price
Major Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made barely luke warm lattes. Even heated the milk frothier and cup in hot water in advance and still barely luke warm lattes. Definitely not what I was expecting for the price. Contacted Breville and resetting did nothing. I ended up returning it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
An Average Machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fine coffee machine, but the grinder's a little iffy- the auto-tamper is finicky, and the auto steamer produces milk more stiff than I would want it. It's fine if you want a coffee in the morning, not for someone who wants the BEST coffee they can get
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Not what i thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use, and the coffee doesn’t taste that good.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. We do have a variety of videos specific to this model on our YouTube channel here: https://www.youtube.com/@breville/search?query=bes881
They may help your experience with the machine. If you continue to experience issues, please feel free to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250811BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Horrible, I don't recommend it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible machine, it constantly gives some errors, the water pressure is not enough to have a cup of coffee, although the filters are all new and clean. If you do everything according to the instructions that this machine gives On your display, you won’t see coffee. Every morning, instead of enjoying fresh coffee, you get a spoiled mood, a huge consumption of coffee from 4-5 grinds is 1 cup. Making a cup of coffee ends up taking a huge amount of time. About 20 minutes. This is simply unacceptable, especially for that kind of money.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250114BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Best all in one coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried many coffee machines at this time from drip to espresso. Best thing about this is it makes it so easy for any one to make awesome cup of coffee.
I would recommend this to a friendwhat a relief!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far an excellent product and step up from the previous model. It will walk you through the process of dialing in your shot and the result is a perfect shot of coffee.
I would recommend this to a friendBest In-house Espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and operate. It is overpriced but worth the attempt to make something a layman can use without lot of prior knowledge on how to brew espresso.
I would recommend this to a friendExcellent! Excellent! Excellent! Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent!
I would recommend this to a friendalways wanted one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had it long but so far loving this machine
I would recommend this to a friend