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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 291 reviews
  • Rated 5 out of 5 stars

    Simplistic and convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy way to get into making your own espresso drinks at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville impress touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing! As long as you use the right beans you have great tasting espresso ☕️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ti learn and happy with purchase. Definitely saving money making at home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and great features, however, the coffee just doesn't come out hot enough, especially when making a latte or other milk infused drink. I boiled a pot of hot water to preheat my coffee cup, the portafilter, filter and milk jug which helped, but the latte's still were only hot for a few sips. The side arm puck press is a great feature and way less messy than hand pressing the puck, but auto indicator for puck height did not always work. And lastly, the grinder started getting jammed within a week.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 3 out of 5 stars

    Liked the looks but not on the performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you get alerts of some issues, it does not on problems with the grinder, instead of letting you know the hopper is stack with the beans going in, it keeps continuing to tell to keep grinding. Guidance on helping you to make a better coffee is not as reliable and results on wasting lots of coffee. I returned it. Reviews show Breville lasting limitations.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV230703BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 3 out of 5 stars

    Sad coffee lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a wonderful product... WAS. Started flickering and malfunctioning a couple times. I would just unplug it and start again... but then it malfunctioned during a brew then again during the frothing. Completely turned off and wont turn back on!!! Pretty upset for how much the machine cost.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240103BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. A little more expensive than I would like but overall not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this machine, Easy in use and makes a great espresso ☕️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten long ago

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make's coffee house quality drinks, very good for the beginner barista

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee! saved us a lot of money ast Starbucks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am satisfied with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my my espresso and cappuccino this machine is a winner no need to go out for coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring it home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… love the results! Special offer for fresh roasted coffee is nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch impress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love its easy to use it amazing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this machine. Easy, intuitive and customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine. Makes great Espresso. Very user friendly machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best espresso machine ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso machine ever. It makes my life supre easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it’s dialed in it’s great!! Turned my wife into our personal barista.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker is working great but for the price I think that needs to be more heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, best coffee. we loved it. best choice of this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Barista Pro Express and very glad we did.

    I would recommend this to a friend