Customer Ratings & Reviews
- Model:
- BES881BSS1BNA1
- SKU:
- 6532668
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.
This summary was generated by AI based on customer reviews.
Breville
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no words to describe this product .spectacular
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Amazing, wife loves it. Coffee tastes great. Easy to use.
I would recommend this to a friendNever looking back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing coffee machine, espressos turn out perfect!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this expresso machine used every day,easy to use
I would recommend this to a friend
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best espresso machine in the market 2023
I would recommend this to a friendBreville, Barista Touch Impress, impressed me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely an epic espresso machine. How I love it.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dislikes amazing machine. Easy operation and beginner friendly.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy.with this machine. Would recommend.....
I would recommend this to a friendJUNK!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get replacement 2 months. Now new one doesn’t work right either. Never grinds enough so have to tamp and grind several times which causes too dense in the portafilter and no product comes out. Took hours of calls/hangups just to get sent a new one and now the grinder doesn’t work when trying to set it up. Just give me a Keurig….
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV241202BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The $999 breville is way more reliable and makes better coffee. This doesnr press correctly and jams all the time. Save yourself $600 and buy the cheaper $1000 machine that i do own as well and its way better
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV241125BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Nice machine but its lifespan is like a butterfly
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it less than a year ago, regularly changed the filter, did the cycles on time, always used high-quality bottled water, but it suddenly stopped and won't turn on anymore.Maybe it will be repaired under warranty, but it's sad and disappointing that it became unusable in such a short time.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240923BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Worst purchase made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase. After 5 uses and a gift for my wife's birthday the unit doesnt work and im going through the warranty process with manufacturer. Their service is bad so I wont buy any future products from them. This was an expensive purchase to just stop working. It wont turn on at all like its defective. We only made 3 cups of espresso so far....
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250609BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good Because it doesn't clean well. Stamping works well, but it doesn't seem to grind coffee beans well.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240308BBMR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
wanted to love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had 3 machines and they all had issues (2 from bb and one exchange from breville). i wasted more beans trying to dial in the perfect espresso. start at 15, go to 17, down to 13 back to 16. wasted almost a bag of beans every time i switched. i will say that breville support started out great. trouble shot with a guy named victor. unfortunately victor just vanished. doesnt return emails or calls. he musta of been fired for doing a good job. none the less i returned this and will look at other brands. i should of known because a breville microwave i have is also a piece of junk.
No, I would not recommend this to a friendBuyer Beware - Extremely Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would rate this 0 stars if possible. Purchased this at the end of the year with high hopes. Worked good for the 1st couple of week, but since then nothing but problems. What makes it worse is the cost, for that amount you would expect for the machine to work and be consistent. We've pretty much given up on making our espressos. Over 75% of the time no water comes out, the other 25% the pour is very inconsistent. I've filed a warranty claim, but have not heard back. Too bad we can't get our money back. Buyer beware.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240402BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Not New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received an opened box, used and dirty product. Returned it already
No, I would not recommend this to a friendNot worth the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work properly, its always wrong with the dose and then it suggests to change grind size. The technology just isn't quite there yet. After a whole bag of beans trying to dial it in, it still gets it wrong. Not worth it
No, I would not recommend this to a friendGood coffe but bad machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine to make my coffee experience easier but this machine is giving me troubles so far (maybe my mashine is defective), its passed return policy 14 days so i cant return or replace it but biggest issues that my machine has is that when my hopper is fulll of coffee beans and when i starting to grind my coffee the machine tells me that my hopper is empty it does that every time, but when i did a test and run the grinder all the way to empty hopper nothing is happening and mashine is still grinding without any beans of coffee and it is frustrating every day. So now im stock with expensive machine that doesn't works properly, but overall the coffee taste good and the froth work ok.
No, I would not recommend this to a friendBroke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in September broke in November screen flickers in and out. Getting it replaced only used it for a month In a vacation home
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231130BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completed ! Based on manual it was not working correctly i bought 2 and both of them after 5 days stopped working
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV241223BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.