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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-291 of 291 reviews
  • Rated 1 out of 5 stars

    Not impressed with Best Buy Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine will stop randomly while frothing. Customer service says its a manufacturing issue. Best Buy will not take it back. Send it back to Breville!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240125BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    BEST Breville Yet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large family that lives on espressos. With so many of my kids in college, I’ve been sending my Brevilles with each child when they go. I’ve owned literally every Breville espresso machine they’ve made, and this is my favorite this far and definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed by the Touch Impress

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been wanting a Breville espresso machine for a while and have been saving for the Oracle Touch. However, this model I think is the much better buy since it includes the tamp lever, automatic frother, and touch screen for a cheaper price! Sure it doesn't have the double boiler, but the heating technology is fantastic and can heat your milk immediately after pulling your shot. Also extremely easy and intuitive to use. Save the $$$ and get this model instead. Drinks come together very fast and you can do consecutive ones in a short amount of time if entertaining. We'll see about durability, but I'm not too worried since it's a Breville product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espresso Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once I figured out how to use it! Excited to make a latte every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is used for business and it works really good for what i need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine makes better coffee than Starbucks. I make coffee more than twice a day. I haven't been to Starbucks in weeks. The machine is easy to operate. It does have a learning curve though. Once you get it down pat you'll be drinking the best coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine I’ve ever seen! I tried lots of different coffee machines. I’ve never was experienced with such a great quality and finish product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best at Home Espresso Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product and honestly don’t know how I enjoyed coffee before using it at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine. High quality and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expresso Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the whole family enjoys it… Lattes are amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product and bad customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been defective from Day 1 and neither Best Buy nor Breville has been willing to allow a return

    No, I would not recommend this to a friend