Customer Ratings & Reviews

I couldn't be happier with this purchase! Initially priced at $1499.99, I was thrilled when Best Buy honored a Cyber Sale price match, refunding me the difference. There support deserves 5 stars for making the process seamless! This machine is a game-changer. I specifically chose it for the lever tamping system, which works flawlessly every single time. It's incredibly easy to use, produding coffed that rivals (or even surpasses) Starbucks-especially the Americano. At $1,199, this product is worth every penny. I highly recommend it to anyone who values top-quality coffee and wants a professional-grade machine at home. Don't miss out on this Gem!!!

Absolutely love this machine simple to use makes great coffee

First of all, it’s incredibly convenient. Second, it’s easy and simple to use. I especially love that I can make coffee without having to tamp it myself, and the touch screen lets me customize the flavor just the way I like it. It really makes me enjoy coffee every single day! ☕️

We bought the Breville Espresso maker almost a month ago and have loved it. It truly makes the process of making different coffee drinks so easy while still allowing you to do some things manually if wanted. It is an investment at over $1200 but we haven't regretted it one bit. We compared quite a few other brands that have similar features but found this model to be the best in our eyes based on the price point.

Exactly as advertised. I researched and reviewed many different models before choosing this one. I did not know anything about making espresso therefore I needed something that would walk me through it. I also didn’t want to be tied to one brand of cups, beans, or pods. This does not disappoint. I’ve tasted excellent espresso from big brand shops, local shops while traveling, other brands at my friends houses. This is by far the best tasting espresso I’ve tasted. The best part about it is now I can have it daily and alter grinds, beans, times, froths, etc. it calibrates everything and informs you of whats needed or not needed to perfect the perfect cup. The touch screen, instructions, grinder, top notch. I am extremely impressed and satisfied with my purchase.

Love it. Easy to use. The wand cleans very nicely. The only issue that I have is that the temperature of my latte is less than 150 degrees. The machine will not reach the maximum temp of 170.

Great machine! This Breville is worth the price of getting feet into waters of making wlespresso at home. I wanted a manual espresso machine to learn how to dial in at each step of the process, however, with 2 two infants, this machine makes diy espresso drinks a breeze enough to do before dropping kids off at school. Only complaint is thatnit can be noisy with the built in grinder, but the convenience is worth the noise. The automatic reminders for cleaning different components is a surprise favorite. Great overall machine experience and the amazing flavor profiles it pulls out of espresso beans helped me decrease trips to cafes.

Love this machine. There is a bit of a learning curve but after watching their YouTube videos, it’s pretty easy to learn. Have the machine for almost 6 months and barely buy coffee out anymore. I’d rather make it at home. As a lactose intolerant girly, the option for different types of milk is a game changer. The price is a bit crazy but you’ll probably earn it back pretty quick if you fix 2 drinks/day. I like that you can do some of the steps with the automation of different drinks. The machines that do it all seem to be difficult to operate and also cost way more. If you’re looking for something in the middle of not fully manual but not fully automated, this is perfect.

Best espresso maker I've had by far. The impress touch makes everything so simple and the coffee comes out perfectly each time. No mess, no guesswork. It even tells me if I need to adjust settings when I use different coffee. Its best features are the grinder/puck management and the new milk steamer system. I've had a Breville on my countertop for ten years now--they are workhorses. If you want a great (not cheap) espresso machine, I highly recommend this one.

Amazing machine, it’s really easy to work with and the quality is excellent. Price wise I believe it has been set a bit high if it wasn’t Best Buy offer I was thinking twice before buying it .

Love the machine. I use it mainly for Americanos. I've tried 4 different types of beans until I found one I really liked. Lover the auto tamper. Coffee is hot. Machine is easy to dial in. The milk frother works great. Takes maybe 1 minute longer to make coffee than in my Nespresson machine.

Amazing coffee machine. I have previously purchased others and they all had issues and quality was not good. This is the best coffee maker I have owned.

I didn't explore all the functions, but tamping lever with dosing level check is helpful and consistent with same bean. You have to spend some bean to optimize it, but espresso is good and worth. Moved from fully automatic and much more satisfied for the coffee quality. The only problem is water dispense. After factory reset, Americano is working fine with exact 150 ml. However, Tea is not working correctly and all way dispense more the 22-23 oz irrespective of setting. Breville will send me new unit and I will check it.

It has been great, love it. I think it provides really good coffee and it is really easy to use. The only thing that I found people have to be careful is when you use the milk steamer. If the wand makes contact with the jug which is metal too, it will close the electrical circuit and it will occur an error, hence the machine will appear with an error message and it will turn off. I find that it is manageable to evade that so it's fine

Makes coffee drinks better than the well known coffee shops. My daughter worked at a coffee shop for a while and recently changed careers, so I got this machine for her to keep her skills up. She likes it bust is a little to advanced for her as she likes to weigh the shots and make finer adjustments on her own. I love it because it takes away a lot of the guess work. Perfect for me. We are really enjoying this machine.

Once you have this rig dialed into the beans you're using, it rips! Super easy to use. Makes perfect expresso, and perfect foam every time! I'm using this solely on RO water with low TDS so I'm guessing maintenance will be infrequent also. The only things I don't like...filling reservoir, and touch screen is a little laggy. Once this gets a permanent spot I envision a hookup to water supply, and the laggy screen is combated with the ability to save custom settings.

I really enjoy this machine, easy to use and it help you to have the best coffee. If you get it you won’t regret.

The machine works nicely and very convenient to use to make great espresso drinks. However, I am not impressed with Best Buy price match and return policy of only 15 days. The price of the machine dropped shortly after I purchased from Best Buy and they refused to price match as I requested the price match on the 17th day after purchase. I felt upset at that as most stores allow atleast 30 days for returns or price match.

Our old espresso machine died abruptly, leaving us scrambling for a replacement to avoid paying $13-15 a day at coffee shops (my wife and I each drink a latte a day). We splurged a bit on this one, but so worth it. The machine literally learns your preferences, meaning you get a consistent drink every time. And it pretty much does everything for you, which after setting my barista ego aside, is a good thing. And in buying from Best Buy, with their rock solid protection plan, there's no worries about this pricey machine going bad prematurely. Highly recommend.

Was glad I was able to get a good touch and feel of the product prior to buying it in store. The experience as a beginner is made smoother by the faster heating coil, the built in guide to when the grinding is over fine or too coarse, built in tamper. The touch screen is no slacker - it also keeps up well with the rest of the product. It handles different milk types, levels of frothiness on its own. Reading comments from people learning the ropes makes one realize how much beginners would struggle without the "Impress" features. I'm glad I went with this, as a younger person I might enjoyed the challenge of drinking "learner's espresso". Now just need to figure out how to keep the daily coffee consumption to a reasonable level.