Customer Ratings & Reviews

Great machine! Can be used as an almost super automatic that produces far better coffee, or you can use it manually and get better-than-barista quality coffee! It is very user friendly and not intimidating when approaching. I have gotten a few people to use it and they all have enjoyed it as well.

Our old espresso machine died abruptly, leaving us scrambling for a replacement to avoid paying $13-15 a day at coffee shops (my wife and I each drink a latte a day). We splurged a bit on this one, but so worth it. The machine literally learns your preferences, meaning you get a consistent drink every time. And it pretty much does everything for you, which after setting my barista ego aside, is a good thing. And in buying from Best Buy, with their rock solid protection plan, there's no worries about this pricey machine going bad prematurely. Highly recommend.

Excellent machine! The Breville Barista Express is a game-changer for coffee lovers! With its compact design, built-in grinder, and easy-to-use interface, it's perfect for beginners and pros alike. The espresso shots are consistently excellent, and the steam wand froths milk to perfection. A solid investment for any coffee enthusiast

I didn't explore all the functions, but tamping lever with dosing level check is helpful and consistent with same bean. You have to spend some bean to optimize it, but espresso is good and worth. Moved from fully automatic and much more satisfied for the coffee quality. The only problem is water dispense. After factory reset, Americano is working fine with exact 150 ml. However, Tea is not working correctly and all way dispense more the 22-23 oz irrespective of setting. Breville will send me new unit and I will check it.

My wife and I absolutely love our Breville Touch Impress. It has been a fun learning process getting the hang of it, and while it definitely takes more time than a standard coffee machine, the results are well worth it. The coffee comes out rich, smooth, and café-quality every time. It makes the whole process feel more intentional and enjoyable, and we appreciate the craftsmanship that goes into each cup. If you’re looking for convenience alone, this isn’t the same as a push-button drip machine—but if you value quality and the experience of making a great coffee, this machine delivers.

Quite disappointed. Was so excited to get this machine, did a ton of research, waited for it to go on sale, only to recieve an older model without the cold brew or cold espresso functions that I paid for and expected. False advertising was very disheartening. Not even worth the price on sale for $1,300 (let alone full price) without those functions. Had to return and missed out on the sale. Now we have to wait again for another sale until we can make another purchase, and safe to say it won't be a Breville Product. Machine itself functioned ok (although I don’t think it did very well at dialing in the espresso, we had to troubleshoot that ourselves.) The machine was otherwise sleek and seemed to function decently.

I really enjoy this machine, easy to use and it help you to have the best coffee. If you get it you won’t regret.

Was glad I was able to get a good touch and feel of the product prior to buying it in store. The experience as a beginner is made smoother by the faster heating coil, the built in guide to when the grinding is over fine or too coarse, built in tamper. The touch screen is no slacker - it also keeps up well with the rest of the product. It handles different milk types, levels of frothiness on its own. Reading comments from people learning the ropes makes one realize how much beginners would struggle without the "Impress" features. I'm glad I went with this, as a younger person I might enjoyed the challenge of drinking "learner's espresso". Now just need to figure out how to keep the daily coffee consumption to a reasonable level.

The full-color touchscreen guides you through every step of the process. You can swipe and select from 8 pre-set cafe favorites (like Latte, Cappuccino, Flat White) or save up to 8 of your own custom drink recipes. This guidance makes it incredibly helpful for beginners.

I've always wanted one of these so when it went on sale I bought one and it has been awesome! I love that I can make all different kinds of drinks with this and not have to leave my house for them.

I enjoyed it special coffee If it’s rich great aroma, excitement at home, not need to go in any café. Just sit in the balcony and look at the ocean.

Bought this as a gift for my daughter and she has gave nothing but positive feedback. Has had zero issues with pulling great shots and enjoys the built in milk steam / froth feature as well as the built in grinder.

Perfect coffeemaker ! Easy and simple to use! Super friendly and prepares good quality coffee options.

We've had the machine for about 2 weeks. Making 2-4 drinks a day. Love the options and guidance. Perfect for a newbie that doesn't want to spend hours researching grinds, temperatures, etc

I love my breville impress touch. Just all the features i want in one espresso machine. I save a lot making my own coffee and better tasting than satrbucks.

Great upgrade from the barista express. There is a little bit of a learning curve, but once you get used to it this machine is very intuitive.

Really great machine!! So well made. Was so glad its touch screen and easy to use.

Excellent espresso machine. Love it. Easy to set up. Easy to work with. No hassle. Coffee is amazing! Our whole family is excited every time we brew!

After a friend raved about their expresso machine, I had to see for myself. I read and watched product reviews. Everything directed me to the Breville Expresso Touch. I have to say, I could not be happier with my decision. The Breville makes it so easy to make Lattes at home. Everyone in the household uses it and everyone loves it! It was an investment for sure, but considering what we spent on buying coffee … can’t believe we waited so long.

Got this as a christmas gift for rhe wife. had made different hot and cold coffees ...easy to use. with a nice sectiona of options...internet provides even more options on how to do other fancy drinks. nice buying your own beans. and tryibg different ttpes.. loving it!!!