Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 280 reviews
  • Rated 5 out of 5 stars

    Great espresso machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning how to use the machine probably. Easy to make coffee for espresso newby like me. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Coffee Machine dream

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine. I have previously purchased others and they all had issues and quality was not good. This is the best coffee maker I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 11 months ago and it has been a great purchase. It takes a bit of getting used to and adjusting for your like but it has been fun trying new types of coffee beans and having a fresh cup of coffee every day.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Breville

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit, the milk frother is amazing. Great way to start the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine like no other

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine will change your life. It makes such a high quality coffe drinks. Easy to use and completely automated. I dont want to drink coffee anywhere else. It also makes different specialties coffees, my favorite ones are americano and cappuccino. It is pricey but its worth every penny. Cleaning it is easy too. It looks great on my kitchen cabinet. I regret not buying before. Best buy credit card gives you easy monthly payments and when I purchased it, it was on sale. I highly recommen it!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee maker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily and am surprised just how great a cup of coffee this machine can make!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with great tasting coffee and need a little adjustment from using k cups because it’s so much better. The cost isn’t cheap but it’s investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality machine. Easy to use, very reliable. Would happily purchase again. Nice that it’s automatic in most features so I don’t have to try to become a barista and know truly what I’m doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Machine! Bye Bye Starbucks!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Breville Barista Touch for a few months now, and it’s been a total game-changer. The touchscreen is super easy to use, and I love how quick it heats up — I can make a latte in just a few minutes. The built-in grinder and automatic milk frother make everything so smooth and consistent. It’s honestly saved me so many trips (and $$) from the coffee shop. Definitely worth the investment if you’re serious about good coffee at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this purchase! Initially priced at $1499.99, I was thrilled when Best Buy honored a Cyber Sale price match, refunding me the difference. There support deserves 5 stars for making the process seamless! This machine is a game-changer. I specifically chose it for the lever tamping system, which works flawlessly every single time. It's incredibly easy to use, produding coffed that rivals (or even surpasses) Starbucks-especially the Americano. At $1,199, this product is worth every penny. I highly recommend it to anyone who values top-quality coffee and wants a professional-grade machine at home. Don't miss out on this Gem!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine. wish I didn’t purchase from bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works nicely and very convenient to use to make great espresso drinks. However, I am not impressed with Best Buy price match and return policy of only 15 days. The price of the machine dropped shortly after I purchased from Best Buy and they refused to price match as I requested the price match on the 17th day after purchase. I felt upset at that as most stores allow atleast 30 days for returns or price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!! We make all our coffee from it every morning instead of going to starbucks now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing Espresso… Unreliable Build

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best home espresso machine I have ever used as far as results. But quality and reliability of the build are insufficient. I have used a lot of home espresso machines. From manual to super automatic machines and this machine produced the absolute best espresso drinks, while making it super easy to get great results. The machine walks you through everything, telling you what to correct and also adjusting certain settings for you. The milk steam wand does the work for you as far as milk texturing, and is excellent for producing milk textured for latte art. Seriously. Just tell it how hot (though it never seems to get above 154 degrees even when set at 170) and how much foam/froth and it gives you consistent results. So why three stars??? The build quality is questionable and our unit stopped working after 3 months. I do think I know why, and depending on your use, you may have a better long term experience. We used our machine daily, and I mean 3-4 espresso based drinks a day. And often, we would have guests and make 4-6 drinks in succession. That’s a lot for a home machine, and I believe the fact that this machine uses a single boiler (like most home machines) to pull the espresso shot then switch over to the milk steaming is a primary reason for the failure. The temperature for each or those processes is different, and making that many drinks in a row (constantly switching from espresso pull to milk steam and back and forth again) probably places a lot of stress on the boiler and the machine, and I believe that’s what led it to fail. But, whether that’s the case or not, at $1500, I expect a machine that can handle my daily use and the occasional back to back to back drinks. This isn’t the first Breville product I have had that eventually had issues. To be fair, I also drove those machines a little hard as well. But hey, if you get a machine that’s going to make great coffee, your friends and family will want some too… At the end of the day, it’s a great machine when it works, and that’s why despite failing after 3 months I’m still giving it 3 stars. It does have a two year warranty, and make sure you purchase the Best Buy Geek Squad protection plan with it. For the price of the machine, you want Best Buy to be there for you if and when it does have issues. They took care of my issue immediately, no hassles or issues whatsoever.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help. brevilleusa

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super coffee maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun coffee machine. Makes great lattes and is easy to use. Better and easier than going to a coffee shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the cofee machine is good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good , i lake , i can do diferent coofee, and i very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impresso

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine simple to use makes great coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my coffee machine each day.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The best espresso machine I tried. The built-in burr grinder is quiet and no need to use a tamper. Just pull the side arm and and your done. I am impressed with the touch bar with different coffee choices, choco, tea with the touch of your finger and are made so easy. I even tried it. Nothing I want more for a coffee machine. My breakfast is not complete without this Breville Barista Touch Impress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee is a must

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES being her own Barista at home! She never has to buy coffee and the stands. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the espresso machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine love making ice latte coffee with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and operation

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panel view or screen is super easy to follow, you can adjust the recipes of each coffee recipe and keep in good shape following the cleaning recomendations, those you can follow in screen, super easy

    I would recommend this to a friend
Sponsored