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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 277 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 277 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Breville touch impress

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine,easy to use and setup.No more money will be spent at Starbucks ,delicious coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee/espresso ever made!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful espresso machine! I love it and any coffee lover would as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Espresso maker ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The grinder and tamper lever make it so convenient. I love my coffee even more, good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Latte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good you should get two! Very easy to use and clean! So consistent you can be a pro in a day! Maybe not the fancy latte patterns, but hey, practice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Breville review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem i have is the brew temp could be hotter Otherwise love the machine small learning curve but wasy to use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has wanted this machine for a long time! Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a proffesional coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very well, recommend for all good machine make fresh coffees !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!! Love how easy it is to make a cappuccino.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing machine but you have to setup the brew as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from Barista Express to this!! Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine overall. Upgraded my old barista to something more updated and nicer components. It was a good upgrade, well worth it! Quick shipping!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. Now!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect machine for those new to making espresso and specialty coffees! Came from a ninja and this is eons better experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough pressure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has it all but I found I had to press the espresso button to get enough volume of coffee for most drinks. Not sure what the problem is but I’ve had it for a week and I’m going to tak it back.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240109BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent All In One!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the little all in one! This makes a perfect cup every time! Price was a bit steep, but when you take into account how much this unit does, and how little space it consumes on the counter - it really is a great deal! Bean quality is super important, we only use fresh roasted for espresso and our drinks are great. The tea and cocoa features are also great. Our entire family has come to use this multiple times and extremly pleased. Cleaning is simple, noise is a bit loud - but what machine isnt? Pressure is great, and the only thing we ended up having to purchase seperate was a set of screens, a set of wheels from a 3rd party and a knockout box. I would have loved to have seen it have wheels from new - it just makes sense to slide it out and refill the rear water tank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than the Barista Touch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Breville Barista Touch about five years ago, which easily paid for itself within a year, saving me time, money, and fuel going to Starbucks/Peet's four or five times per week. It was one of the best appliance purchases I have ever made, producing barista quality lattes at a fraction of the retail price. After purchasing the Barista Touch Impress, I gave the still perfectly working after all these years due to high quality Barista Touch to a friend who similarly does the coffee run a few times a week. Now they don't have to. It takes a few times to get the hang of it, but the "Impress" part of the machine is truly a game changer. It's not clear in the instructions, but basically all you have to do is start with the base settings of the grind and quantity of time that it grinds. You pull the lever twice as indicated and if the display shows "a bit more" then you select that and pull the lever twice again. Once it is at the proper height, you will see the green check mark. You're then done with tamping and can proceed to brew! It actually learns and adjusts the timing based on the previous grind but things can vary so sometimes you will get a perfect measure and other times you will have to add until you get the check mark. The other thing I love is there is the work area is taller so whereas I used to have to angle my cup to get under the portafilter, I can now just slide it in. So bravo to Breville for building a new and improved machine. It even foams better than the old Barista Touch. This is a winner as well as all of the other great high quality Breville products!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Coffee machine like no other

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine will change your life. It makes such a high quality coffe drinks. Easy to use and completely automated. I dont want to drink coffee anywhere else. It also makes different specialties coffees, my favorite ones are americano and cappuccino. It is pricey but its worth every penny. Cleaning it is easy too. It looks great on my kitchen cabinet. I regret not buying before. Best buy credit card gives you easy monthly payments and when I purchased it, it was on sale. I highly recommen it!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best purchase we've made in uears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is so easy to use and clean, I wish I bought one years ago. We use it at least once every day and sometimes up to 4 or 5 times a day. Build quality is amazing. This and our Breville steak maker are the best purchases we've made.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 3 out of 5 stars

    Amazing Espresso… Unreliable Build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best home espresso machine I have ever used as far as results. But quality and reliability of the build are insufficient. I have used a lot of home espresso machines. From manual to super automatic machines and this machine produced the absolute best espresso drinks, while making it super easy to get great results. The machine walks you through everything, telling you what to correct and also adjusting certain settings for you. The milk steam wand does the work for you as far as milk texturing, and is excellent for producing milk textured for latte art. Seriously. Just tell it how hot (though it never seems to get above 154 degrees even when set at 170) and how much foam/froth and it gives you consistent results. So why three stars??? The build quality is questionable and our unit stopped working after 3 months. I do think I know why, and depending on your use, you may have a better long term experience. We used our machine daily, and I mean 3-4 espresso based drinks a day. And often, we would have guests and make 4-6 drinks in succession. That’s a lot for a home machine, and I believe the fact that this machine uses a single boiler (like most home machines) to pull the espresso shot then switch over to the milk steaming is a primary reason for the failure. The temperature for each or those processes is different, and making that many drinks in a row (constantly switching from espresso pull to milk steam and back and forth again) probably places a lot of stress on the boiler and the machine, and I believe that’s what led it to fail. But, whether that’s the case or not, at $1500, I expect a machine that can handle my daily use and the occasional back to back to back drinks. This isn’t the first Breville product I have had that eventually had issues. To be fair, I also drove those machines a little hard as well. But hey, if you get a machine that’s going to make great coffee, your friends and family will want some too… At the end of the day, it’s a great machine when it works, and that’s why despite failing after 3 months I’m still giving it 3 stars. It does have a two year warranty, and make sure you purchase the Best Buy Geek Squad protection plan with it. For the price of the machine, you want Best Buy to be there for you if and when it does have issues. They took care of my issue immediately, no hassles or issues whatsoever.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help. brevilleusa

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    A Game-Changer for Home/Office Baristas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I Love about Breville - Barista Touch Impress Espresso Machine: 1. Perfect Espresso Every Time 2. Fast & Easy to Use 3. Built-In Smart Grinder 4. Great Milk Frothing 5. Sleek & Sturdy The Barista Touch Impress makes café-quality coffee at home/office simple. If you want consistent, delicious espresso with minimal effort, this machine is a fantastic choice. I highly recommend it for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Breville Barista

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the Breville Barista, and it already feels like a game-changer for my morning coffee routine. The build quality is solid and stylish, with that professional café look that really elevates the kitchen. Setup was straightforward, and I love that it has everything built in—the grinder, steam wand, and brewing system—so I don’t need multiple machines. The grinder is precise, and it makes a noticeable difference in freshness compared to pre-ground coffee. My first few cups have been rich, smooth, and full of flavor. The steam wand creates great microfoam, so lattes and cappuccinos come out like café drinks. It does take a little practice to dial in the grind size and pressure, but that’s part of the fun of having a semi-automatic machine. So far, I’m really impressed. It’s not just convenient—it makes coffee that actually feels special. I’m excited to keep experimenting and perfecting my barista skills at home.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Briville touch impress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love our Breville Touch Impress. It has been a fun learning process getting the hang of it, and while it definitely takes more time than a standard coffee machine, the results are well worth it. The coffee comes out rich, smooth, and café-quality every time. It makes the whole process feel more intentional and enjoyable, and we appreciate the craftsmanship that goes into each cup. If you’re looking for convenience alone, this isn’t the same as a push-button drip machine—but if you value quality and the experience of making a great coffee, this machine delivers.

    I would recommend this to a friend
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