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Customer Ratings & Reviews

Your price for this item is $1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 227 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 227 reviews
  • Rated 5 out of 5 stars

    Best Espresso maker ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The grinder and tamper lever make it so convenient. I love my coffee even more, good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has wanted this machine for a long time! Very happy with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough pressure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has it all but I found I had to press the espresso button to get enough volume of coffee for most drinks. Not sure what the problem is but I’ve had it for a week and I’m going to tak it back.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240109BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Makes great coffee, BUT poor craftsmanship

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes amazing espresso drinks. But only after owning it for about 2 weeks, the steamer started acting up. Please see the picture that i’ve posted. The machines basically shuts off in the middle of the milk steaming process. Happened to me several times before I finally decided to return the unit. It gives you a message with “Error code: ER09” There’s nowhere in the manual on how this o troubleshoot this issue. Ended up looking online for answers, but ended up not getting a definitive answer. It seems like a lot of other users were experiencing the same problem. I hope this helps anyone in the market looking for an espresso machine.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231211BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best purchase we've made in uears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is so easy to use and clean, I wish I bought one years ago. We use it at least once every day and sometimes up to 4 or 5 times a day. Build quality is amazing. This and our Breville steak maker are the best purchases we've made.

    I would recommend this to a friend
  • Pros mentioned:
    Grinder/puck management, Touch screen

    Rated 5 out of 5 stars

    Bravo Breville

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso maker I've had by far. The impress touch makes everything so simple and the coffee comes out perfectly each time. No mess, no guesswork. It even tells me if I need to adjust settings when I use different coffee. Its best features are the grinder/puck management and the new milk steamer system. I've had a Breville on my countertop for ten years now--they are workhorses. If you want a great (not cheap) espresso machine, I highly recommend this one.

    I would recommend this to a friend
  • Cons mentioned:
    Malfunction

    Rated 4 out of 5 stars

    Good machine, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First first unit i bought stopped working after 10 days, it would shut off while frosting the milk, the replacement seems to be doing ok. I've had cheaper versions before and even though it's a good machine i am not sure it x3 as good as Barista Express.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All In One!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the little all in one! This makes a perfect cup every time! Price was a bit steep, but when you take into account how much this unit does, and how little space it consumes on the counter - it really is a great deal! Bean quality is super important, we only use fresh roasted for espresso and our drinks are great. The tea and cocoa features are also great. Our entire family has come to use this multiple times and extremly pleased. Cleaning is simple, noise is a bit loud - but what machine isnt? Pressure is great, and the only thing we ended up having to purchase seperate was a set of screens, a set of wheels from a 3rd party and a knockout box. I would have loved to have seen it have wheels from new - it just makes sense to slide it out and refill the rear water tank.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great advanced feature Espresso Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes coffee drinks better than the well known coffee shops. My daughter worked at a coffee shop for a while and recently changed careers, so I got this machine for her to keep her skills up. She likes it bust is a little to advanced for her as she likes to weigh the shots and make finer adjustments on her own. I love it because it takes away a lot of the guess work. Perfect for me. We are really enjoying this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and makes coffee like a coffee shops. Who needs Starbucks now?!?

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes better coffee than Starbucks, Dunkin's etc. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in search of a great cup of coffee. It produces that and more. It was intimidating initially, but after two or three days, it is easy to use. I also find that it is fun to use as well. I read a lot of reviews about the temperature of beverage not being hot enough. Well, I found you can adjust the temp of the froth and it is perfectly acceptable. I would highly recommend this unit to anyone who enjoys great coffee, latte, cappuccino, etc.. It is quite expensive, but I believe it will pay for itself fairly quickly. There are many levels of these machines from these guys, but I am happy I spent a little more for many of the automated features. You're not wasting a lot of time to find the perfect brew. It really figures it all out for you.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Finally Espresso is Easy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been eyeing an espresso machine for a while. We s saw the promo for $200 off and jumped on it. The machine is fantastic it takes all the guess work out it’s a dream come true for an espresso newbie. We love it and use it every day. It’s very consistent with pulling shots as long as you use freshly roasted beans we have a subscription with bottomless. Making our own drinks at home is now a reality and for much less than Starbucks. You won’t regret buying it and you will save money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brevville Barista Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. I use it mainly for Americanos. I've tried 4 different types of beans until I found one I really liked. Lover the auto tamper. Coffee is hot. Machine is easy to dial in. The milk frother works great. Takes maybe 1 minute longer to make coffee than in my Nespresson machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine like no other

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine will change your life. It makes such a high quality coffe drinks. Easy to use and completely automated. I dont want to drink coffee anywhere else. It also makes different specialties coffees, my favorite ones are americano and cappuccino. It is pricey but its worth every penny. Cleaning it is easy too. It looks great on my kitchen cabinet. I regret not buying before. Best buy credit card gives you easy monthly payments and when I purchased it, it was on sale. I highly recommen it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. I researched and reviewed many different models before choosing this one. I did not know anything about making espresso therefore I needed something that would walk me through it. I also didn’t want to be tied to one brand of cups, beans, or pods. This does not disappoint. I’ve tasted excellent espresso from big brand shops, local shops while traveling, other brands at my friends houses. This is by far the best tasting espresso I’ve tasted. The best part about it is now I can have it daily and alter grinds, beans, times, froths, etc. it calibrates everything and informs you of whats needed or not needed to perfect the perfect cup. The touch screen, instructions, grinder, top notch. I am extremely impressed and satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Coffee Upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee and easy to use! Wanted to upgrade my basic drip machine and this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Machine! Bye Bye Starbucks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Breville Barista Touch for a few months now, and it’s been a total game-changer. The touchscreen is super easy to use, and I love how quick it heats up — I can make a latte in just a few minutes. The built-in grinder and automatic milk frother make everything so smooth and consistent. It’s honestly saved me so many trips (and $$) from the coffee shop. Definitely worth the investment if you’re serious about good coffee at home.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Espresso Machine for Beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agonized over this purchase, but I am very happy. It’s easy to use and the quality of the drinks are fantastic. The machine is high quality and looks great on the counter. My only complaint would be the lack of ability to turn the temperature up. I make cafe americanos mostly and I would enjoy them a little warmer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It'll help make you choose DIY over local Cafe!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! This Breville is worth the price of getting feet into waters of making wlespresso at home. I wanted a manual espresso machine to learn how to dial in at each step of the process, however, with 2 two infants, this machine makes diy espresso drinks a breeze enough to do before dropping kids off at school. Only complaint is thatnit can be noisy with the built in grinder, but the convenience is worth the noise. The automatic reminders for cleaning different components is a surprise favorite. Great overall machine experience and the amazing flavor profiles it pulls out of espresso beans helped me decrease trips to cafes.

    I would recommend this to a friend
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