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Customer Ratings & Reviews

Your price for this item is $1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 227 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 227 reviews
  • Rated 5 out of 5 stars

    Easy to use with quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing so far. Takes a little getting used to making sure your grind is right, but once it’s dialed in it’s stress free quality coffee! It’s built well as you would expect for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Expensive but worth it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new espresso making machine. This Breville beats them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it is kind of expensive, but it delivers on the promise of great coffee without needing to be a coffee scientist. If you can afford it and you love coffee, you should buy it. :)

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Coffee as good as an Italian cafe! Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coffee maker and nice new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Upgraded from a previous model of same brand

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is easy to use, and coffee tastes great. Offers a wide selection and enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Settings super easy and coffee it makes is soooo delicious. At first glance it is expensive, but so convenient and special to get a perfect cup of coffee first thing in the morning in my own home, drinking from a real coffee mug. Best Buy was very easy to work with, had a piece missing from machine and Best Buy made exchange seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idiot proof and Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Breville that they still sell. It finally gave out after 7 years so I decided to upgrade. Best decision EVER! This thing is a beast at making my latte's every morning, quickly and precisely to my liking. I love that it has a selection for frothing different kinds of milk, and lets me customize the temperature as well. It impresses company with my abilities (no need to let them down by telling them it's all the machine). Also walks you through the cleaning cycle, so no guesswork there. If you are looking at it, just hit add to cart. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Just an amazing product. Dont get me wrong, it does what its supposed to but ive had this for a few months now and hasnt given me any issues. Gotta work a bit to make great coffee though. Once you get the hang of it, its a breeze and alot of auto options for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended coffee machine. So easy to use and you get a perfectly brewed coffee everytime just with a touch of a button. Cold and hot drink never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine. Makes great Espresso. Very user friendly machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing Espresso… Unreliable Build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best home espresso machine I have ever used as far as results. But quality and reliability of the build are insufficient. I have used a lot of home espresso machines. From manual to super automatic machines and this machine produced the absolute best espresso drinks, while making it super easy to get great results. The machine walks you through everything, telling you what to correct and also adjusting certain settings for you. The milk steam wand does the work for you as far as milk texturing, and is excellent for producing milk textured for latte art. Seriously. Just tell it how hot (though it never seems to get above 154 degrees even when set at 170) and how much foam/froth and it gives you consistent results. So why three stars??? The build quality is questionable and our unit stopped working after 3 months. I do think I know why, and depending on your use, you may have a better long term experience. We used our machine daily, and I mean 3-4 espresso based drinks a day. And often, we would have guests and make 4-6 drinks in succession. That’s a lot for a home machine, and I believe the fact that this machine uses a single boiler (like most home machines) to pull the espresso shot then switch over to the milk steaming is a primary reason for the failure. The temperature for each or those processes is different, and making that many drinks in a row (constantly switching from espresso pull to milk steam and back and forth again) probably places a lot of stress on the boiler and the machine, and I believe that’s what led it to fail. But, whether that’s the case or not, at $1500, I expect a machine that can handle my daily use and the occasional back to back to back drinks. This isn’t the first Breville product I have had that eventually had issues. To be fair, I also drove those machines a little hard as well. But hey, if you get a machine that’s going to make great coffee, your friends and family will want some too… At the end of the day, it’s a great machine when it works, and that’s why despite failing after 3 months I’m still giving it 3 stars. It does have a two year warranty, and make sure you purchase the Best Buy Geek Squad protection plan with it. For the price of the machine, you want Best Buy to be there for you if and when it does have issues. They took care of my issue immediately, no hassles or issues whatsoever.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help. brevilleusa

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Breville Barista Touch Improve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great machine!! So well made. Was so glad its touch screen and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the aspiring espresso connoisseur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed every single cup of coffee made thus far on this machine. I have only owned the Breville Barista Touch Impress Espresso machine for two months but have throughly enjoyed making the variety of drinks offered to start my mornings but mostly to make the most perfect espresso martini in the evenings. I would highly recommend this product to any new or aspiring espresso connoisseur.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great option! Totally recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coffeemaker ! Easy and simple to use! Super friendly and prepares good quality coffee options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great handy machine for home. Better that going to Starbucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine love making ice latte coffee with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Texas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for Christmas and have enjoyed. Really easy to use. Do set some time for setup. You’ll want to ready the instruction detail and not rush. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my Breville

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I’m literally a barista now. Who needs to go get coffee at them shops. I can make better coffee at home. It’s definitely worth the money. I have one regret: not buying one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily coffee routine has been upgraded.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an excellent coffee for those who care about the taste and quality of their coffee. It’s a fabulous experience each morning.

    I would recommend this to a friend
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