Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 227 reviews
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, like the automatic features, love the coffee quality extracted using this machine. Very happy with it. Family, friends and myself all enjoy it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a friend raved about their expresso machine, I had to see for myself. I read and watched product reviews. Everything directed me to the Breville Expresso Touch. I have to say, I could not be happier with my decision. The Breville makes it so easy to make Lattes at home. Everyone in the household uses it and everyone loves it! It was an investment for sure, but considering what we spent on buying coffee … can’t believe we waited so long.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I live this espresso maker! There only reason I give 4 stars is because when I calibrate it for a specific coffee bean, I sometimes get errors or too slow or to fast even though I haven't changed the beans. Overall that's nit picking because it's been great for my oat milk lattes. Makes coffee shop quality coffee!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and great features, however, the coffee just doesn't come out hot enough, especially when making a latte or other milk infused drink. I boiled a pot of hot water to preheat my coffee cup, the portafilter, filter and milk jug which helped, but the latte's still were only hot for a few sips. The side arm puck press is a great feature and way less messy than hand pressing the puck, but auto indicator for puck height did not always work. And lastly, the grinder started getting jammed within a week.
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Closet thing to being a super automatic machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over all great espresso machine, that takes away all the thinking of properly executing the perfect shot of espresso. Very easy, and virtually dummy proof. The closest thing to being a super automatic espresso machine, while still giving you the ability to be your own barista. The only downfall is that’s it’s kinda pricey.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing machine, it’s really easy to work with and the quality is excellent. Price wise I believe it has been set a bit high if it wasn’t Best Buy offer I was thinking twice before buying it .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes really good tasting coffee with an endless variety of types to choose from rather easily. However there is a learning curve and touch screen instructions not as intuitive as they should be for 2024.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fun coffee machine. Makes great lattes and is easy to use. Better and easier than going to a coffee shop.
I would recommend this to a friend
Rated 2 out of 5 stars
Inconsistent Extraction and Lack of Control
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The biggest issue with this machine is its inconsistent coffee extraction. Sometimes, it produces a decent shot, but other times, the espresso turns out extremely watery, even when using the same beans and making no adjustments. No matter the grind size, bean type, or freshness, I kept getting poor-tasting, under-extracted shots. The lack of a true dialing-in process is frustrating—since the machine relies on time- and volumetric-based settings, there’s no way to properly calibrate it for consistency. While manual adjustments can help achieve a better yield, there’s no way to save or apply these tweaks for future brews, making it difficult to get reliable results. Due to these issues, I’ve decided to go back to my Breville Touch, which offers consistent experience.
We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250320BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Rated 3 out of 5 stars
Sleek machine with some flaws
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine shut down on me twice during frothing. There has been some inconsistency with the temperature control where there is no foam being produced. As for the extraction, not sure why, the last several days the extraction went from 24 seconds to 17 seconds, no settings were changed. The machine is sleek and love the automated process. Besides these technical issues, the machine has changed my coffee taste buds and can't go a day without drinking coffee!
Thank you for taking the time to post your review. If you continue to experience issues with the machine, please feel free to send us an email to [email protected] or call us at 866-273-8455. We'll be happy to help you from there.
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Buy it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as my first espresso machine EVER and it made it so easy to learn how to make my own coffee at home. It did take a little tweaking and a small learning curve but I absolutely love it now
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this espresso machine! Once you get the right coffee and the right ground size you will not regret this purchase! Very easy to use as well making it great for beginners!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it a great deal. The only issue I have is that the you can’t regulate the temperature of the water. We like our coffee just a little bit hotter. But overall, a really nice machine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is amazing! So user friendly and provides an easy at home barista experience. I use this everyday for coffee, teas, etc. Highly recommend!