Customer Ratings & Reviews

Great machine with great tasting coffee and need a little adjustment from using k cups because it’s so much better. The cost isn’t cheap but it’s investment.

Probably the best home espresso machine I have ever used as far as results. But quality and reliability of the build are insufficient. I have used a lot of home espresso machines. From manual to super automatic machines and this machine produced the absolute best espresso drinks, while making it super easy to get great results. The machine walks you through everything, telling you what to correct and also adjusting certain settings for you. The milk steam wand does the work for you as far as milk texturing, and is excellent for producing milk textured for latte art. Seriously. Just tell it how hot (though it never seems to get above 154 degrees even when set at 170) and how much foam/froth and it gives you consistent results. So why three stars??? The build quality is questionable and our unit stopped working after 3 months. I do think I know why, and depending on your use, you may have a better long term experience. We used our machine daily, and I mean 3-4 espresso based drinks a day. And often, we would have guests and make 4-6 drinks in succession. That’s a lot for a home machine, and I believe the fact that this machine uses a single boiler (like most home machines) to pull the espresso shot then switch over to the milk steaming is a primary reason for the failure. The temperature for each or those processes is different, and making that many drinks in a row (constantly switching from espresso pull to milk steam and back and forth again) probably places a lot of stress on the boiler and the machine, and I believe that’s what led it to fail. But, whether that’s the case or not, at $1500, I expect a machine that can handle my daily use and the occasional back to back to back drinks. This isn’t the first Breville product I have had that eventually had issues. To be fair, I also drove those machines a little hard as well. But hey, if you get a machine that’s going to make great coffee, your friends and family will want some too… At the end of the day, it’s a great machine when it works, and that’s why despite failing after 3 months I’m still giving it 3 stars. It does have a two year warranty, and make sure you purchase the Best Buy Geek Squad protection plan with it. For the price of the machine, you want Best Buy to be there for you if and when it does have issues. They took care of my issue immediately, no hassles or issues whatsoever.

Super fun coffee machine. Makes great lattes and is easy to use. Better and easier than going to a coffee shop.

We love it!! We make all our coffee from it every morning instead of going to starbucks now.

The machine works nicely and very convenient to use to make great espresso drinks. However, I am not impressed with Best Buy price match and return policy of only 15 days. The price of the machine dropped shortly after I purchased from Best Buy and they refused to price match as I requested the price match on the 17th day after purchase. I felt upset at that as most stores allow atleast 30 days for returns or price match.

Easy to use. The best espresso machine I tried. The built-in burr grinder is quiet and no need to use a tamper. Just pull the side arm and and your done. I am impressed with the touch bar with different coffee choices, choco, tea with the touch of your finger and are made so easy. I even tried it. Nothing I want more for a coffee machine. My breakfast is not complete without this Breville Barista Touch Impress.

Excellent machine love making ice latte coffee with it.

I had an older Breville that they still sell. It finally gave out after 7 years so I decided to upgrade. Best decision EVER! This thing is a beast at making my latte's every morning, quickly and precisely to my liking. I love that it has a selection for frothing different kinds of milk, and lets me customize the temperature as well. It impresses company with my abilities (no need to let them down by telling them it's all the machine). Also walks you through the cleaning cycle, so no guesswork there. If you are looking at it, just hit add to cart. You won't be disappointed!

very good , i lake , i can do diferent coofee, and i very happy

Panel view or screen is super easy to follow, you can adjust the recipes of each coffee recipe and keep in good shape following the cleaning recomendations, those you can follow in screen, super easy

This is everything I wanted in an espresso machine! Very easy to use and espresso tastes delicious!

I can't believe I waited this long to buy this machine! Once dialed in, which is pretty easy, this thing makes some outstanding coffee and the milk frothing is effortless resulting in rich, thick foam. I highly recommend!

The best purchase I have ever made! So easy to use and makes consistent cups.

My wife LOVES being her own Barista at home! She never has to buy coffee and the stands. Thank you Best Buy!

Great machine! This Breville is worth the price of getting feet into waters of making wlespresso at home. I wanted a manual espresso machine to learn how to dial in at each step of the process, however, with 2 two infants, this machine makes diy espresso drinks a breeze enough to do before dropping kids off at school. Only complaint is thatnit can be noisy with the built in grinder, but the convenience is worth the noise. The automatic reminders for cleaning different components is a surprise favorite. Great overall machine experience and the amazing flavor profiles it pulls out of espresso beans helped me decrease trips to cafes.

Absolutely love this machine simple to use makes great coffee

I love it. I’m literally a barista now. Who needs to go get coffee at them shops. I can make better coffee at home. It’s definitely worth the money. I have one regret: not buying one sooner.

Love this machine. There is a bit of a learning curve but after watching their YouTube videos, it’s pretty easy to learn. Have the machine for almost 6 months and barely buy coffee out anymore. I’d rather make it at home. As a lactose intolerant girly, the option for different types of milk is a game changer. The price is a bit crazy but you’ll probably earn it back pretty quick if you fix 2 drinks/day. I like that you can do some of the steps with the automation of different drinks. The machines that do it all seem to be difficult to operate and also cost way more. If you’re looking for something in the middle of not fully manual but not fully automated, this is perfect.

Love my coffee machine. But the only things i have a problem

Great machine. I upgraded from the duo temp which basically blew up on me. The milk heating / frothing wand basically came off. The duo temp was used about 3.5-4K times. For its price and what it was, it really did the job and saved my household $4 latte x 2 x 7 days a week. As far as this new machine, the only drawback was the price at $1600. I considered the dual boiler, which is about the same price as well as the oracle touch, which is the dual boiler + the automatic features of this machine, but was in the $3K range. However, I could not justify spending double what I spent on this machine just to have the availability to produce a shot and warm milk at the same time. The automatic milk frothing, grinding and ability to choose from multiple drinks on a screen make this one of the best if not the best semi-automatic espresso machine.