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Customer Ratings & Reviews

Your price for this item is $2,799.95

Customer reviews

Rating 4.2 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers frequently mention how easy it is to use the Oracle Touch Espresso Machine. They also appreciate the quality of the coffee it makes and the convenience of the integrated grinder. However, some customers find it expensive and have concerns about the water tank.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 114 reviews
  • Rated 4 out of 5 stars

    Great machine, significantl better than single use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this machine for about 2 months. I'm only a novice home barista, but I have more experienced coffee drinkers in the family and so far everyone has loved it. Significantly better experience than using a Keurig and the wasteful pods. The touch interface is not fantastic, it could really use a more responsive display considering this is a $2,700 device. But other than that, it is designed very well and you get a reasonable amount of control over the grinding, brewing, and frothing. I would recommend at least reading the recommendations in the manual, but there are also plenty of videos available on YouTube to help you get started The main change I would make is adding a water inlet (e.g., from an RO filter) so we don't have to refill the water tank so often. Thankfully, it is very easy to add water through the top fill port.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Breville

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic turn on is great .Easy to use daily. Espresso tastes just like the drinks in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville - Oracle Touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expresso machine. Once you dial in the grind settings for the beans you are using you are good to go. Best part is that the steam wand cleans itself. The super automatics send the milk through the machine which in my option could end up causing more issues down the line. Double boiler is great to simultaneously brew and steam. The front of the drip tray scratches easily so be careful when putting items on the tray.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Very well made, just not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and designed. However, I didn't care for the espresso it produced. I suspect it needs greater temp and grind ranges. At 190 degrees and the coarsest grind, it was still dirty/burnt. My $200 manual Delonghi delivers much richer espresso at ~180 temp, and I suspect that's the key. Lowering the temp also improved my french-press coffees while camping.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Expensive but saves time and makes great espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, saves time but still makes real espresso. Expensive but so far worth it...

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Breville Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With us being home more, I trying to find ways to cut back on our coffee shop habit. I tried the small espresso machines before, but I just didn’t give us the same quality that I hoping for, and I would quickly turn back to our trusty coffee shop. I decided to splurge and take a chance on the Breville Barista Pro, and I so glad that I did. After some trial and error, some fine tuning, I am able to get the perfect latte from the comfort of my own home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 'Semi' Automatic for beginers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most of the work for you. The only thing you have to do is the move the portafilter from one place to another. The touch screen is also great. It gives detailed instructions instead of beeping or blinking leds to let the user know what's happening! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superb automatic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Breville Barista Express. Personally it doesnt change the coffee this one makes over the original but it is super easy to use...so much so that our teenager loves to make it and now I get to "order" my coffee at home

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great, but Pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing, and very well designed. It's just very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use, we liked this one over the other ones as it didn't have so manny buttons and everything could be done through the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Pressure

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after much researching found the perfect espresso machine for us at Best Buy. I am now a Master Barista! And the official coffee maker in the household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn't buy as it seemed there were tons of reviews at year 3 saying they had breakdowns and the warranty wasn't covered anymore. I bought it though, and I do LOVE it. The auto-tamp works pretty well, and the milk foam does come in nice. The shots pour well. We refuse to get coffee anymore outside the house unless we're really desperate, so I like to think it has already started to pay for itself. Nevermind the fact we drink like 4x more coffee than we ever did, we nevertheless still love and hope our new machine lasts for at least 7 years.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Coffee taste amazing every time. Steam wand sucks!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee taste amazing every time. But wand worked great for 1-2 months. Now we pretty much drink coffee with hot milk. Very disappointed, it is very disappointing to pay $2,500 and the wand just heats up milk. Would not recommend! Until they fix the issues!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210907MR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Disappointing Durability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine with high hopes, but after 1.5 years, I am extremely disappointed. As soon as I plug it in, it trips the circuit breaker. After some research, I found out that it has a chronic issue with water leakage causing short circuits. It's unacceptable to have such a major issue in such a short time. Now I have to take it to a repair shop, and this additional cost is very frustrating. I expected a more durable product. Definitely not recommended. ⭐⭐

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV2400522BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome coffee machine. This machine makes amazing coffee and am saving up everyday expense on Starbucks latte. It’s a big investment but worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Excellent espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and easy way to get very good espresso and americano If you want to do less but get great espresso this machine is for you

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The best espresso machine on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best espresso machine on the market :) I’ve been through so many different machines and this one takes too #1. I had a machine that was $7,000 and this one still beats it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Have been using it for two months now. I use it daily. It does everything for you. The only complaint I have is that I am now officially coffee spoiled. If it’s not from my breville it’s just no good!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best coffee ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday present for my wife. I don’t drink coffee but she, and everyone she had made an espresso for, has said it’s the best cup of coffee they have ever had. She has not been to Starbucks since purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great must buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great save money and time from going yo starbucks!!!!

    I would recommend this to a friend