Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love this machine he can make his espresso at home excellent machine easy to use and clean.
I would recommend this to a friend The best coffee maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchases in a long time, you won’t regret it.
I would recommend this to a friend- Pros mentioned:Espresso quality
Great expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Breville expresso machine is great and produces great expresso on the spot. Buy for sure.
I would recommend this to a friend Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a passionate coffee enthusiast, I recently added the Breville Barista Express to my kitchen arsenal, and it has truly transformed my daily coffee routine.
I would recommend this to a friend- Pros mentioned:Espresso quality
Great for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use makes an amazing espresso. Use it every morning.
I would recommend this to a friend - Pros mentioned:Espresso quality
Best coffee ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its like having a Starbux in your house. Much better than any coffee you'll get in a tiny plastic cup.
I would recommend this to a friend - Pros mentioned:Ease of use
Best machine ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new toy its the best thing to wake up to, make your drink your way
I would recommend this to a friend - Pros mentioned:Ease of use
Great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, easy to use and clean. I love the color it's really heavy
I would recommend this to a friend - Cons mentioned:Steam wand
Expensive machine that doesn’t always work
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this machine 4 months when the steam stopped working meaning it wasn’t getting hot anymore. Kept calling the Breville ppl and they will give u the run around. U have to be persistent and keep calling. They wanted me to descale. I’m like common sense says the water gets hot but the steam doesn’t so it’s not the temp and the machine isn’t used enough to need to be descaled. I descaled. Called back and they said they needed to watch me descale via video chat. Such a waste of descaling packets. It didn’t work as I figured it wouldn’t. Then they kept trying to get me to adjust and increase the temp. Also don’t work. Finally by like the 4th or 5th call they sent me a label to send machine to be fixed. Was never told what was wrong with it after it was sent to Cali and fixed and sent back to me. Oh and call center is out sourced so it’s hard to underatand ppl. And they don’t know the machine either. They reading manual to tell u how to fix it. It’s a joke. I only had this for 4 months when steam stopped getting hot. And I barely used it. Maybe once or twice a week. But if ur machine quits working be sure to get it fixed before warranty is up!!!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Grinder
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this esspresso machine. Works good and it's nice that it grinds your coffee
I would recommend this to a friend The best part of waking up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ability to calibrate grind time, coarseness, and shot time (ml). Its not a La Marzocco, but its the best espresso maker w/grinder you can purchase for less than $1,000. Shots have beautiful body, heart, and crema!
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine.Very easy to use.I would definitely get this if you love making coffee
I would recommend this to a friend - Pros mentioned:Espresso quality
great machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good machine makes the coffee ☕ how supust to be really good
I would recommend this to a friend - Pros mentioned:Espresso quality
Very nive espressp machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the espresso made by this machine. Using it sine 2 months and really happy with it.
I would recommend this to a friend - Pros mentioned:Espresso quality
Cappuccino
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So amazing! It’s so nice to make this at home. I feel like a barista
I would recommend this to a friend As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to espresso machines, I am no expert, but I am enjoying this machine. The amount of money I spend on coffee purchases, this should pay for itself in less than a year. The grinder works well and the steamer takes about a minute to hot the desired milk temp. Add a thermometer to your purchases to get the perfect temps.
I would recommend this to a friend- Pros mentioned:Ease of use
Overall works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super efficient and works well. User friendly. Not hard to clean or setup
I would recommend this to a friend - Pros mentioned:Espresso quality
Quality espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a bit to learn but it makes a good coffee!!!
I would recommend this to a friend Expensive but nice to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but nice to have. It can be little difficult to use at first. I had to watch some YouTube videos to learn how to use it but it wasn’t too bad.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome and Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works great and we as a family having a nice time.
I would recommend this to a friend