Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Birthday gift for my barista son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes excellent drinks! My son loves it!! Very easy to use.
I would recommend this to a friend - Cons mentioned:Steam wand
Meh - not really worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espresso double shots don’t actually come out to 60 ml.. shots pull less than what they’re supposed to. Always having to adjust settings Steam wand was also loud, messy, didn’t always work Just my experience with it, maybe user error but imo it was too difficult to work with to get mediocre results. (Would recommend, not beginner friendly tho)
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220621USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Overall performance
Excellent Express Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a present. They LOVE it and use it every single day!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best home espresso machines you can buy!
I would recommend this to a friend - Pros mentioned:Espresso quality
Great coffee machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect expresso, it’s like you are in italie. I will take one again.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it daily. It's very easy to learn how to use..
I would recommend this to a friend - Pros mentioned:Espresso quality
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee machine I have ever bought. Buy it for your own sake
I would recommend this to a friend - Pros mentioned:Espresso quality
Simply The Best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, makes excellent espresso, worth every cent
I would recommend this to a friend - Pros mentioned:Ease of use
Better than Starbucks Espresso Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works great. It allows me to perfect my cup of coffee.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine,makes the best shots,I would recommend this to anyone
I would recommend this to a friend This is a very cool investment for your kitchen !!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this machine for my wife for Christmas on a very good deal this machine is amazing other than we had no pressure on our first machine we exchanged it with no problem with our warranty. Still using it on year 2. Nor problems!
I would recommend this to a friend- Pros mentioned:Espresso quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.starbucks expresso at home period...it takes few tries to get it right.
I would recommend this to a friend - Pros mentioned:Ease of use
GREAT FOR EVERYBODY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE GREAT PRODUCT. FIANCE LOVED IT AS HER HOUSEWARMING GIFT
I would recommend this to a friend Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device once you get the tuning right and are able to find the beans that work for you
I would recommend this to a friendGreat starter!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for a starter machine to get in the game. The grinder is the weak point in the machine. Get ready for the upgrades once you get hooked.
I would recommend this to a friend- Pros mentioned:Ease of use
Best coffee maker for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Makes our mornings merrier. It lights up our day!
I would recommend this to a friend - Pros mentioned:Overall performance
great machine and service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came promptly. Worked well. During this time of pandemic, this expresso machine has been well received and consistently utilized by our family.
I would recommend this to a friend - Pros mentioned:Ease of use
Great espresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine works very well and just takes a little time to use properly.
I would recommend this to a friend - Cons mentioned:Steam wand
DO NOT BUY!!!! AVOID AT ALL COSTS!!! ZERO STARS!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased a Breville at BB#20 in Cedar Rapids, IA in March 2019. Within one week, that machine failed to pump water through the group head, so no espresso for me. I contacted Breville support, and they agreed to advance ship a new-in-box replacement or a $700 credit card hold. No worries, I thought, and the hold was released after I returned the defective unit. The replacement unit itself failed within six months, and wouldn't produce steam or hot water. Contacted Breville support again and another replacement unit was sent with the $700 hold and release. This third unit (second NIB replacement) has now failed again, after 10 months, and will not produce steam or hot water. Upon contacting Breville support, they now want $239 for me to send my defective unit for a repair, with no replacement, and this is after not responding to my support case for two weeks; but only after I initiated an online chat with support. The case seems clear to me, Breville cannot make a product that will last because of an obvious defect in one or more critical components, and refuses to stand behind their products.
No, I would not recommend this to a friend - Pros mentioned:Espresso quality
Best coffee maker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for every morning coffee and amazing cafe con leche
I would recommend this to a friend