Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3067 reviews
(3,067 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing for coffee lovers. You can customize it to your liking.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment coffee maker and service thanks
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 4 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality n sturdy, it delivers except don't like how long it takes to froth milk.
I would recommend this to a friend Rated 1 out of 5 stars
Where to even begin...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 9 months of owning this machine, the machine started leaking all over the counter. Sent in for a warranty repair. Received the machine back and it no longer had temperature control or water flow control. The only way you could get it to extract was to press the program button. The hot water feature would run until the whole tank drained out sending a mess of hot water all of the counter and floors if you were not standing there to manually turn the machine off. Sent the machine in again and was replaced with a refurbished machine. 4 months later the grinder stops working on the refurbished machine. After all kinds of ridiculous instructions like taking apart the entire grinder (bolts, washers etc.) and running rice through it, they finally accepted it back for another warranty repair. Just received the machine back and I do not think they did anything as the grinder still does not work. After all the money that was spent on this machine, you would think that it would last more than 9 months. Also, if I wanted a refurbished machine, I would have bought one. I paid for a brand-new machine but am now stuck with a refurbished machine. Our house will never have another Breville product in it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. We do see that you're currently in contact with a representative via email. Thank you for allowing us to look into how we might resolve the issue for you.
Rated 5 out of 5 stars
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Does wonders of a pull on a shot. 10/10
I would recommend this to a friendRated 5 out of 5 stars
Great All-in-machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very sturdy and details for storage are amazing. Especially with the discount going on right now, this is a steal.
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Learning curve but great machine. Works as intended!
I would recommend this to a friendRated 5 out of 5 stars
Best Expresso Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it takes a little bit of time to get the right frothing but overall it’s the best! You have to play with it to get the best experience of the great taste of coffee.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been up for 7 days now and have used this product maybe 17 times (but who's counting). The energy surging throughout my body is unearthly it's making it hard to write this review. I've been very productive though.
I would recommend this to a friendRated 5 out of 5 stars
Fast Hot espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very satisfied with the purchase. I have been using it for some weeks now and it is still running strong producing much needed morning espresso. A very sturdy and fast machine.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic beginner espresso machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for your very first espresso machine, go with this one!
I would recommend this to a friendRated 5 out of 5 stars
Best buy Quality Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and great products, truly amazing store
I would recommend this to a friendRated 5 out of 5 stars
Express Coffe Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.O love this coffee machine, the entire coffee process is amazing
I would recommend this to a friendRated 5 out of 5 stars
Who doesn't love breville?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Coffee machine, very versatile and a great gift for coffee lovers.
I would recommend this to a friendRated 4 out of 5 stars
Easy to use - options are limited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super=excited to see this in the store. I've had a Breville burr grinder for a couple of years and couldn't be happier with it. This machine works pretty well, but the controls are somewhat limited and not as feature=rich as I had hoped. There are not a lot of things the user can do to vary the brew. Disappointing for the price.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this espresso machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every day. It heats up in under a minute and is extremely simple to use. I worked in a coffee shop years ago, and am very impressed with this machine.
I would recommend this to a friendRated 5 out of 5 stars
Who needs sleep?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing to eat or drink but espresso since Christmas. I also haven’t had any sleep. I don’t know if it’s related.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great expresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and convenient to use. Good expression maker.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this everyday since I brought it home and I am truly happy with decision to buy this particular model as it lived up to the price point value
I would recommend this to a friendRated 5 out of 5 stars
Great espresso machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine, but decided on the touch screen version instead of this to do more customization.
I would recommend this to a friend











