Customer Ratings & Reviews

Excellent equipment coffee maker and service thanks

I use it every day. It heats up in under a minute and is extremely simple to use. I worked in a coffee shop years ago, and am very impressed with this machine.

Easy and convenient to use. Good expression maker.

I have been using this everyday since I brought it home and I am truly happy with decision to buy this particular model as it lived up to the price point value

Great machine. Does wonders of a pull on a shot. 10/10

I’ve had nothing to eat or drink but espresso since Christmas. I also haven’t had any sleep. I don’t know if it’s related.

Convenient machine for espresso shots repeat to make a cup.

Learning curve but great machine. Works as intended!

Great espresso machine, but decided on the touch screen version instead of this to do more customization.

If you’re looking for your very first espresso machine, go with this one!

Overall pretty good but difficult to control pressure. The machine comes with only 2 water filters and two cleaning pills with no instruction where to buy these items when consumed.

Great customer service and great products, truly amazing store

Great Coffee machine, very versatile and a great gift for coffee lovers.

Great machine, has a ton of features. There is a learning curve as with most espresso machines but it's a good machine to learn on.

I love it this express machine. Easy to use. Beautiful.

O love this coffee machine, the entire coffee process is amazing

This thing is awesome! The grinder takes some getting used to, and can easily make a mess. But put a paper towel under it and it’s much easier to clean up after.

Excellent choice for the price. Well made. Excellent quality.

This thing is awesome. Took a little learning to know how to make lattes, but I am now the barista of the house.

After about 9 months of owning this machine, the machine started leaking all over the counter. Sent in for a warranty repair. Received the machine back and it no longer had temperature control or water flow control. The only way you could get it to extract was to press the program button. The hot water feature would run until the whole tank drained out sending a mess of hot water all of the counter and floors if you were not standing there to manually turn the machine off. Sent the machine in again and was replaced with a refurbished machine. 4 months later the grinder stops working on the refurbished machine. After all kinds of ridiculous instructions like taking apart the entire grinder (bolts, washers etc.) and running rice through it, they finally accepted it back for another warranty repair. Just received the machine back and I do not think they did anything as the grinder still does not work. After all the money that was spent on this machine, you would think that it would last more than 9 months. Also, if I wanted a refurbished machine, I would have bought one. I paid for a brand-new machine but am now stuck with a refurbished machine. Our house will never have another Breville product in it.