Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3167 reviews
(3,167 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Express Coffe Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.O love this coffee machine, the entire coffee process is amazing
I would recommend this to a friendRated 5 out of 5 stars
Love my espresso maker...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. Took a little learning to know how to make lattes, but I am now the barista of the house.
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 3 out of 5 stars
Great features but coffee comes out cold
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product has great features I really like the overall design and build quality of the product however when you make the latte you have to admittedly drink it I have adjusted all temperatures and still have no results with heating up the coffee
No, I would not recommend this to a friend Rated 1 out of 5 stars
Where to even begin...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 9 months of owning this machine, the machine started leaking all over the counter. Sent in for a warranty repair. Received the machine back and it no longer had temperature control or water flow control. The only way you could get it to extract was to press the program button. The hot water feature would run until the whole tank drained out sending a mess of hot water all of the counter and floors if you were not standing there to manually turn the machine off. Sent the machine in again and was replaced with a refurbished machine. 4 months later the grinder stops working on the refurbished machine. After all kinds of ridiculous instructions like taking apart the entire grinder (bolts, washers etc.) and running rice through it, they finally accepted it back for another warranty repair. Just received the machine back and I do not think they did anything as the grinder still does not work. After all the money that was spent on this machine, you would think that it would last more than 9 months. Also, if I wanted a refurbished machine, I would have bought one. I paid for a brand-new machine but am now stuck with a refurbished machine. Our house will never have another Breville product in it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. We do see that you're currently in contact with a representative via email. Thank you for allowing us to look into how we might resolve the issue for you.
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Not for me product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a cheap option to make home espresso. Was obviously made for home users and not professionals. Lacks many needed features. Retured it. But family member bought one and loves it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every day. My coffee pot has become decoration.
I would recommend this to a friendRated 5 out of 5 stars
perfect espresso machine.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed an espresso machine and breville makes awesome ones!
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is in my opinion one of the better units available. All the features are super. I use them all. It is hard to believe what could be better from the machines that are twice the cots. I would say nothing.
I would recommend this to a friendRated 5 out of 5 stars
Machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best caffe machine . Excellent product I recommend
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m saving so much money on coffee already. Love this.
I would recommend this to a friendRated 5 out of 5 stars
Great Cappuccinos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes great cappuccinos and cortados. My wife and I go to many coffee houses, and this little machine is equivalent to the big professional espresso machines.
I would recommend this to a friendRated 5 out of 5 stars
Second Breville in 9 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the previous version of this espresso machine and we love it. Now this one with better bean hopper exceeds our expectations. Hoping to buy a new one in 10 years!!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, fresh espresso, a little slow to warm out the milk but oh well i love it.
I would recommend this to a friendRated 5 out of 5 stars
Señora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta eficiente y un sabor al café diferente, Buena marca
I would recommend this to a friendRated 5 out of 5 stars
Great Espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Took a little while to figure out how to press the grinds for optimal extraction but working well
I would recommend this to a friendRated 5 out of 5 stars
Coffee ☕️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and love the different drinks that can be made.
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive but amazing Espresso! Love it! <3 The milk frothing is my favorite thing to do with this machine!
I would recommend this to a friendRated 5 out of 5 stars
Best espresso I've ever had!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does of course require more work/clean-up than most others, but it is absolutely worth it. If you currently use a pod system, you'll notice the difference in taste immediately.
I would recommend this to a friendRated 5 out of 5 stars
Nice Prodcut
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works great functions very well!!
I would recommend this to a friendRated 4 out of 5 stars
Good Espresso but needs TLC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but very easily gets surface rust. The stainless is not very high quality.
I would recommend this to a friend











