Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3023 reviews
(3,023 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best I love it highly recommend good quality ❤️
I would recommend this to a friend Rated 5 out of 5 stars
Home Barista at your service!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the Best Purchases I’ve made during COVID times!! I love this machine and use it everyday.. looks awesome on my coffee nook!! I Feel like a barista at home and enjoying the art of making lattes!!
I would recommend this to a friendRated 5 out of 5 stars
We Love our Breville Barista Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beginning can be a little bit hard to understand how it work, once you get used to work with it you will love it.
I would recommend this to a friendRated 5 out of 5 stars
No more drive-thru
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my guiaba over a year ago. At first I was hesitant because of the reviews of not being able to reach the right pressure. I looked up YT videos on how to and ever since I've pulling perfect espresso. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Best Customer Support ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the item but loved the service more... I needed the item urgently and the customer service support made me so happy. Made a Latte for a very special friend.
I would recommend this to a friendRated 5 out of 5 stars
GREAT MACHINE..!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this Breville espresso machine for over 30 days now and I am 100% satisfied with it. I actually haven’t been to Starbucks since I purchased it.
I would recommend this to a friendRated 4 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Barista Express Espresso Machine is an excellent small appliance to add to my son’s coffee bar for Christmas! They are having their first child in June, so this machine will be put to good use in the summer when their son arrives! This Expresso Machine is very high end appliance and has a very classy appearance in the stainless. I would highly recommend this awesome made appliance to anyone!!!! Very pleased!
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 1 out of 5 stars
Broke within a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maked good coffee when it worked. When it stops working, you might as well throw it out. I requested warranty and sent out the machine clean and spotless, I thoroughly cleaned it prior mailing it, then it came back like it was fished from a dump. Machine was wet, coffee grounds everywhere, finger prints and some white mold. I don't think im going to drink anything that came out of it. I have requested either clean it up or replace it, or i'll just dump it and kiss 600 bucks goodbye. Tip when looking for coffee machines: buy from a reputable company, maybe a company that takes pride in their products.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Breville best coffee machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for 6 months and only positive emotions. It works well, but you need to carefully approach the setting and read the instructions.
I would recommend this to a friendRated 5 out of 5 stars
Buy it!!! Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of my life!! I have already saved so much money from not drinking Starbucks everyday.
I would recommend this to a friendRated 5 out of 5 stars
Expresó machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I can do is make my lattes without any problem. I've been using it for 3 months now and I haven't had any problems. I loved
I would recommend this to a friendRated 5 out of 5 stars
I love my spresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for gimmy the power of cafeine ! And a good mornings
I would recommend this to a friendRated 5 out of 5 stars
Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase. Will definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Smooth Coffee
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I utilize this machine everyday! First thing everyone notices is when I prepare coffee is how smooth the coffee is. I enjoy it!
I would recommend this to a friendRated 1 out of 5 stars
Avoid the Breville Barista Express at All Costs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Breville Barista Express is an absolute disaster. The built-in grinder, which should be the heart of any espresso machine, is so poorly made it's laughable. It's not a question of if it will fail, but when. In my case, it failed repeatedly, even after two separate repairs. This isn't just inconvenient; it's unacceptable for a machine that's supposed to be "barista-grade." What's worse is Breville's non-existent customer service. They seem to think it's okay to sell a faulty product and then ignore customers when it inevitably breaks down - which has happened multiple times but the companies 'customer service' refuses to do anything!! In order to get service they require you first clean the machine (which requires fully disassembling it, vacuuming every nook/cranny, and running a LOT of coffee beans through the grinder for testing) before they'll set up "service" (which today, the agent told me all they'll do is clean it - they wont replace parts!) Keep in mind this issue started within the first year I owned it! I've been left with a useless, expensive hunk of metal on my countertop, and Breville couldn't care less!! In short, the Barista Express is a complete waste of money! You might be thinking to yourself "oh its the holidays Its on sale" but dont waste your money!! Instead, save up for a couple of years and buy an actual Barista Grade machine from another company. This one is a poorly designed product from a company that doesn't stand behind it. Save yourself the headache and avoid Breville altogether!!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240202BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attention and professionalism at the time of talking about the article Keep it up
I would recommend this to a friendRated 5 out of 5 stars
Best Coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband birthday present and he love it!!!
I would recommend this to a friendRated 5 out of 5 stars
The barista coffee maker.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best product that I buy. Its excellent.
I would recommend this to a friendRated 5 out of 5 stars
Great gift for loved one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé is obsessed and loves this in our kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Do it all machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than other brands! You can never go wrong with this machine!
I would recommend this to a friend











