Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.
This summary was generated by AI based on customer reviews.
Breville espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with this product! Would highly recommend to buy this.
I would recommend this to a friendGo ahead, GET IT!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and the reviews convinced me to get this beauty. It’s easy to use plus there’s tons of videos available for guidance. GET IT!
I would recommend this to a friendBreville espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new espresso machine! I like the possibilities to choose one or two cups and that we can brew and make a fresh coffee!
I would recommend this to a friendNo more Starbucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend loves it, no more taking her to Starbucks!
I would recommend this to a friendEspresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this items and Best Buy was very helpful!!!!!
I would recommend this to a friendCoffee Lover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our best investment to start our mornings.
I would recommend this to a friendBreville barista
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall satisfied with the product Worth the price
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We'll definitely pass that along to the appropriate people. We are continuously trying to improve our customer's experience.
Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im love it this machine,amazing,im so so happy for this purchase and I recommend for everyone!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works great saves a lot of money don't have to go out and purchase coffee from Starbucks every day
I would recommend this to a friendAlmost as good as Starbucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great lattes, hard to keep cleen but its worth it.
No, I would not recommend this to a friendIt works good if u have extra time in the morning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this product for over a month now. It takes a long time to stream milk. Almost 2 minutes. The shot pour isnt accurate some days it 2 shots other its 1 shot well using the double shot setting. It does make a good flavorful espresso ( with a good bean)
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .It is true that espresso is a matter of constantly making adjustments to get a good shot. But thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
MUST HAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it taste fresh after the beans grind it looks really good in the kitchen
I would recommend this to a friend100% Disappointing. Great way to RUIN your morning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool sitting on the counter, but does NOT work. If you want to waste a lot of perfectly good coffee, time, and money.... buy this machine. Absolutely impossible to regulate/achieve the pressure needed to create an espresso. After weeks of trial and error, reading every available tutorial, and watching hours of YouTube videos... we still have not been able to get this machine to work properly. It will not produce enough pressure to extract espresso, so you'll waste hours and lots of expensive coffee beans creating bitter espresso that cannot be consumed. Maybe we got a bad machine, but so far it's been nothing but a source of frustration.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240308BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Espresso quality
Take my money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best espresso machine ever! It is like having Starbucks everyday ❤️
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality, Grinder
Good investment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Breville Barista Express Espresso Machine is a fantastic choice for coffee enthusiasts who want a barista-like experience at home. With 15 bars of pressure, it consistently delivers rich, café-quality espresso. The integrated conical burr grinder ensures fresh grounds for every shot, offering precise grind size customization to suit your preferences. The built-in milk frother creates velvety microfoam for lattes and cappuccinos, making it easy to experiment with latte art. Its stainless steel design is both stylish and durable, complementing any kitchen. While it has a slight learning curve for beginners, the included manual and intuitive controls make mastering the machine a rewarding experience. Overall, the Breville Barista Express combines quality, versatility, and performance, making it an excellent investment for coffee lovers.
I would recommend this to a friend - Pros mentioned:Espresso quality
Start leaking after 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little more than a year later, the coffee machine start leaking, now repairs are required at my own expense, since the warranty for this product is 1 year. Breville makes excellent coffee, but is upset about the quality of the product.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV221227BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Don't waste your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start leaking after 6 months of using. When emailing Breville they suggest to take it back and assist the issue instead of replacing their broken machine. They expect that it is normal to set for few weeks without coffee until they figure out what is wrong with it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your frustration. We do provide repair for machine's within warranty. But, we do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
2 broken units
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not Buy, 2 broken units and Breville nor Best Buy will replace or repair. You are better off going with a Mocha pot and a separate frother.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV241210BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
- Pros mentioned:Ease of use, Espresso quality
Excellent Espresso Machine – Worth Every Penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Barista Espresso Machine for a few weeks now, and I’m honestly impressed. The build quality feels solid and premium, and it heats up fast—perfect for busy mornings. The espresso it produces is rich, smooth, and full of flavor with great crema every time. What I love most is how easy it is to use and clean. The steam wand froths milk perfectly for cappuccinos and lattes, and the controls are simple enough even for someone who isn’t a pro barista. It’s compact enough to fit nicely on my counter but still looks stylish and professional. If you’re serious about coffee or just want to upgrade from a basic coffee maker, this machine delivers café-quality drinks at home. Highly recommend it!
I would recommend this to a friend Our latte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine but waist too much water. Wish had a programmable start feature.
I would recommend this to a friend