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Customer Ratings & Reviews

Your price for this item is $499.95
The comparable value price is $699.95

Customer reviews

Rating 4.8 out of 5 stars with 3052 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,052 reviews
  • Pros mentioned:
    Espresso quality, Grinder

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one expresso maker. My wife is a barista and she said this is as close to the industrial grade espresso machine she uses at work.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Grinder

    Rated 4 out of 5 stars

    So far so good, but requires a little patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received it yesterday. Took a little while to setup. And even more to "dial-in" the coffee amount and tamping. Coming from a super automatic, I've had to use Youtube videos to get some "tutoring" on pulling good espresso shots. Its helped immensely. First quad americano came out very good.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my electronic purchases are from Bestbuy. The items are in excellent quality and are above my expectations. I love shopping with Bestbuy and I always will.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Grinder broke & put metal shards in coffee grounds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine 8 months ago . It worked great at first. Then the machine went complelty down hil, I noticed the floor became strange & then I found metal shards in my espresso grind. Disgusting & very dangerous after taking with costumer service. I took off the grinder cap & found the metal part has been breaking apart( I’m not sure how long which is scary as well) I’ve only ever used high quiltly regular whole beans. I stopped using the grinder & after 2 weeks, the epresso pressure machine no longer works. It’s a 700 $ machine that only lasted 9 months & has a serious defect putting metal into the coffee grounds. I’ve spent the last 3 weeks dealing with customer service via email & phone calls. It’s been a horrible exp. After doing every video & update for them. They have not come up with a replacement & never sent any kind of repair email.( I’ve called & emailed again) & nothing in regards to the repair. It’s under a 2 year warranty. They have been a nightmare tondela with and have not honored the warranty and come up with no solution for a dangerously defective product. I now have to review to find a solution. If de long I go can email directly back. I’m on the phone with costumer service for the 10th time. I need a replacement or way to send in for repair

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240906BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing starter espresso machine! Has everything you need to get started

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Great espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 4.5. Love everything about this machine but find the steamer spurts water into the milk before it becomes steam. So I now turn it on and let it blow off the water and then insert it into the pitcher to steam the milk. And sometimes it takes too much time for the steam to come out. For the cost of this machine, I would think this should run perfect and will most likely call when I have time to speak to Breville and see if this is normal or not. Just haven’t had time to do it. I love the Grinder and all the extras that come with the machine including a cleaning tool, damper and pitcher. However, If the steamer produced steam right away instead of spurting water when you turn it on, this would be 5 stars for sure. I use Lavazza beans and couldn’t be happier with the espresso. For the price I Wish the steamer worked more fluently then it would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a good investment. It has saved us money goinv to starbucks everyday before work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use and I’m enjoying my coffee from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top, top, top! Don't be scared. At first, I was a bit skeptical about the machine being complicated, but it's not. It's super easy to use and also easy to clean. Thanks to Brevielle, my family can enjoy amazing coffee in the morning, bringing the barista to our kitchen."

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Breville Expresó Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! , Great Quality, plus it fits perfect in a small Area!!!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love My Barista Express870XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It. It took a few days to find "my" preferred settings. Now my espresso is better than any I can buy in any cafe around here. The machine heats in seconds. You must follow the instructions precisely to get the best results...pre-infusing hot water through the portafilter and steam wand, etc. I use Intelligentsia Black Cat Classic Espresso...delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Makes excellent espresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Makes great espresso. I recommend buying good coffee beans ... the better the beans the better tasting your espresso will be.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Grinder

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Makes great fresh cappuccino! And also grinds beans.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, makes perfect espresso. It’s definitely expensive but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolute BEST on the market!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device provides the most delicious coffee with an incredible amount of Crema. It is easy to use, easy to clean, and very reliable. This is my second one in 13 years. I only got another one, because I gave my previous one to my daughter!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Expresso Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a super combo, easy to use. The preheat is fast, and the grinder is fast and fine. However, the tank is small and the milk steamer is single one nozzle, it need more time to froth the milk.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Tricky at first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine came in perfect condition but it is a little tricky to maneuver and get the perfect espresso. However once you find the right setting it’s all good.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great espresso

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Breville Espresso Machine. The first one lasted almost 10 years. It makes amazing espresso if you watch some Youtube videos and understand the process. Fresh coffee beans are a must. You have to keep it clean by following directions in the manual. No regrets at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Coffee shop drinks at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about investing the money in this machine but I read the reviews and decided to make the jump. I am so glad I did. I love everything about it. It was easy to set up and use right out of the box. I did watch some at home user videos and got some good tips. One tip I found was to put a container of some type under the grinder to catch the over flow of grounds so they don't go down the drain when I empty the water tray.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooooooooooooooooooooveeeeeeeeeeeeeeeeeeeeee it

    I would recommend this to a friend