Customer Ratings & Reviews

All of my electronic purchases are from Bestbuy. The items are in excellent quality and are above my expectations. I love shopping with Bestbuy and I always will.

We invested in this as our empty nest is temporarily full during quarantine, and our single serve Pod machine was getting a lot of use for work and study. After researching many options, decided to upgrade and have 0 regret. The coffee is delicious, coffee-house quality, and the machine truly makes us all feel like baristas. It’s been a fun bonding experience too. Can’t wait to have guests Over for coffee when this is over!

This is one of the best espresso machines out there i highly recommend if you like to have freshly made espresso. it is a bit to learn but it is very friendly to beginners and not overly complicated.

I absolutely love this espresso machine! I had a cheaper version for a year and a half and constantly had issues with it so I decided to splurge on this one and I am so happy I did! The taste of the espresso is SO much better too!

Great investment no more scooters coffee for me!!!

I bought this unit for my wife. She visits Starbuck 1-3 times a day for her ice vanilla latte. This machine makes the very same drink in the comforts of home. My wife hasn't been back to Starbucks since she got this machine. She has watched many videos on YouTube and can make lattes, cappuccinos, mochas that blow away any coffee shop I have been to. I got a great deal on this machine during the holidays as the price was decreased by 300.

I was a bit nervous about splurging for such an expensive machine that's just a consumer model after my Delonghi espresso machine just died on me after a little over a year. For the short time I have had this machine it is superb! The espresso is great and really pulls a great shot! Highly recommend - just hoping this will last me a long time!

I love being able ti make fresh expresso drinks in demand. Easy to use and consistent outcome always.

I got this for Husband for his birthday. It was easy to setup, and the instructions were very clear. We have used the grinder and grouded coffe both. As with any coffee machine, grinder requires some tuning, but with grounds the machine does the job right.

It is an amazing machine. I have been using it for most than a year. There was a small issue with it pouring unlimited water but I was able to fix it by myself by tightening a loose connector. I probably lose the warranty at that time but it worked and it has been working like a charm!

I love this barista machine it works so efficiently! I make some killer lattes now!

I purchased this a month ago, easy to use and makes excellent espresso, highly recommend it.

we have had great results with this machine. Neither my Wife or I had ever made espresso before and we felt like professionals after the second try getting the machine settings right and watching a video on how to foam milk. If you are thinking you would like to have the option to make espresso drinks in the home you will enjoy this machine.

I bought this machine 8 months ago . It worked great at first. Then the machine went complelty down hil, I noticed the floor became strange & then I found metal shards in my espresso grind. Disgusting & very dangerous after taking with costumer service. I took off the grinder cap & found the metal part has been breaking apart( I’m not sure how long which is scary as well) I’ve only ever used high quiltly regular whole beans. I stopped using the grinder & after 2 weeks, the epresso pressure machine no longer works. It’s a 700 $ machine that only lasted 9 months & has a serious defect putting metal into the coffee grounds. I’ve spent the last 3 weeks dealing with customer service via email & phone calls. It’s been a horrible exp. After doing every video & update for them. They have not come up with a replacement & never sent any kind of repair email.( I’ve called & emailed again) & nothing in regards to the repair. It’s under a 2 year warranty. They have been a nightmare tondela with and have not honored the warranty and come up with no solution for a dangerously defective product. I now have to review to find a solution. If de long I go can email directly back. I’m on the phone with costumer service for the 10th time. I need a replacement or way to send in for repair

Everything you need for a coffee in one machine, i love it honestly. Not complimented to use and i have the luxury of making my own fancy coffees right at home.

Excellent machine that makes wonderful coffee. There is a learning curve, but once you get it down, you won’t be disappointed.

This machine is wonderful. It definitely takes some time and patience to dial it in. But once you figure it out, Starbucks or your go to coffee shop will be the thing of the past. I do recommend fresh beans from your local sourced coffee shop and manual dosing rather than store bought beans straight into the hopper and the machine doing the dosing for double shots. This machine is worth it for all the coffee I would be drinking out!

Best at home espresso maker Ive owned. Easy to use and great value. I have had this for over a year and use it several times a day and it stilll works flawlessly. Just make sure to follow the cleaning instructions and use filtered water and it will last!

Easy to use and heats up really fast, coffee comes out perfect and the grinder is a really good feature to have built in

So I have only owned the product just over a month now. I extremely happy with it. I would consider this kinda a low end model at a price of around 750-1000$ making good espresso even with a great machine has to do with a lot of things. Coffee amount grind etc… the problems I had with making a great cup of espresso was operator error not the machine. I’ve got the thing dialed in after several different YouTube videos. This is an awesome maker . I did a lot of research, it’s not the best but as far as quality and price point it’s a 10 in my book. I would purchase again even if it breaks down tomorrow cause I bought the extended warranty.