Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3167 reviews
(3,167 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Pressure
Rated 5 out of 5 stars
Best home espresso machine for the Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional home espresso machine. Bought this for my wife who is obsessed with strong coffee. She absolutely loves this machine, she can make her own style of espresso and we can already see the savings in the bank in just 3 weeks. Highly recommend if you are a coffee enthusiast!
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Family loves this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We invested in this as our empty nest is temporarily full during quarantine, and our single serve Pod machine was getting a lot of use for work and study. After researching many options, decided to upgrade and have 0 regret. The coffee is delicious, coffee-house quality, and the machine truly makes us all feel like baristas. It’s been a fun bonding experience too. Can’t wait to have guests Over for coffee when this is over!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Expresso Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a super combo, easy to use. The preheat is fast, and the grinder is fast and fine. However, the tank is small and the milk steamer is single one nozzle, it need more time to froth the milk.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great purchase!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this espresso machine! I had a cheaper version for a year and a half and constantly had issues with it so I decided to splurge on this one and I am so happy I did! The taste of the espresso is SO much better too!
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Product Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of my electronic purchases are from Bestbuy. The items are in excellent quality and are above my expectations. I love shopping with Bestbuy and I always will.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best out there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best espresso machines out there i highly recommend if you like to have freshly made espresso. it is a bit to learn but it is very friendly to beginners and not overly complicated.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product works great, easy to clean and maintain
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Goodbye Starbucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit for my wife. She visits Starbuck 1-3 times a day for her ice vanilla latte. This machine makes the very same drink in the comforts of home. My wife hasn't been back to Starbucks since she got this machine. She has watched many videos on YouTube and can make lattes, cappuccinos, mochas that blow away any coffee shop I have been to. I got a great deal on this machine during the holidays as the price was decreased by 300.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great Consumer Level Espresso Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit nervous about splurging for such an expensive machine that's just a consumer model after my Delonghi espresso machine just died on me after a little over a year. For the short time I have had this machine it is superb! The espresso is great and really pulls a great shot! Highly recommend - just hoping this will last me a long time!
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great investment!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able ti make fresh expresso drinks in demand. Easy to use and consistent outcome always.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy to use coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for Husband for his birthday. It was easy to setup, and the instructions were very clear. We have used the grinder and grouded coffe both. As with any coffee machine, grinder requires some tuning, but with grounds the machine does the job right.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing results, it is a solid machine.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing machine. I have been using it for most than a year. There was a small issue with it pouring unlimited water but I was able to fix it by myself by tightening a loose connector. I probably lose the warranty at that time but it worked and it has been working like a charm!
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Breville barista
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this barista machine it works so efficiently! I make some killer lattes now!
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
The best espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a month ago, easy to use and makes excellent espresso, highly recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had great results with this machine. Neither my Wife or I had ever made espresso before and we felt like professionals after the second try getting the machine settings right and watching a video on how to foam milk. If you are thinking you would like to have the option to make espresso drinks in the home you will enjoy this machine.
I would recommend this to a friend Rated 1 out of 5 stars
Grinder broke & put metal shards in coffee grounds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine 8 months ago . It worked great at first. Then the machine went complelty down hil, I noticed the floor became strange & then I found metal shards in my espresso grind. Disgusting & very dangerous after taking with costumer service. I took off the grinder cap & found the metal part has been breaking apart( I’m not sure how long which is scary as well) I’ve only ever used high quiltly regular whole beans. I stopped using the grinder & after 2 weeks, the epresso pressure machine no longer works. It’s a 700 $ machine that only lasted 9 months & has a serious defect putting metal into the coffee grounds. I’ve spent the last 3 weeks dealing with customer service via email & phone calls. It’s been a horrible exp. After doing every video & update for them. They have not come up with a replacement & never sent any kind of repair email.( I’ve called & emailed again) & nothing in regards to the repair. It’s under a 2 year warranty. They have been a nightmare tondela with and have not honored the warranty and come up with no solution for a dangerously defective product. I now have to review to find a solution. If de long I go can email directly back. I’m on the phone with costumer service for the 10th time. I need a replacement or way to send in for repair
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240906BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
- Pros mentioned:Espresso quality, Grinder
Rated 5 out of 5 stars
Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and heats up really fast, coffee comes out perfect and the grinder is a really good feature to have built in
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buzzzzzzz Best value for your buck!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best at home espresso maker Ive owned. Easy to use and great value. I have had this for over a year and use it several times a day and it stilll works flawlessly. Just make sure to follow the cleaning instructions and use filtered water and it will last!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need for a coffee in one machine, i love it honestly. Not complimented to use and i have the luxury of making my own fancy coffees right at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Coffee magic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredible machine. It does what it’s supposed to do and your coffee is the freshest it can be at home with the built in coffee grinder. It might be difficult to use at first until you get used to it but it’s an overall easy way to use it once you get used to it. I would definitely recommend it if you’re a coffee lover.
I would recommend this to a friend











