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Customer Ratings & Reviews

$799.95

Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 463 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday and it makes the best coffee. Saves me time and money spent at coffee shops

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new espresso machine. I love the whole process of making my own amazing coffee drink every morning.

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 1 out of 5 stars

    Breville

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frothing pressure is never strong enough. We have even contacted breville customer service to walk us through everything, and the pressure is still weak.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250121BBBR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good product. But it's hard to use unless you're a professional.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Cons mentioned:
    Pressure

    Rated 1 out of 5 stars

    No more breville

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine did not work as expected, very low pressure, suggested test with doble wall filter and black plastic cap fail. Open case on breville support but they not respond. I trying hard to avoid return this machine but look that I don't have another option.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231213BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for the product and looks reslly good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the worst. Buying it is a waste of money. I don't recommend it at all. Less than 6 months of use according to the instructions and recommendations, and it still broke. The worst coffee maker ever created.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250502BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 1 out of 5 stars

    Thing is leaking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if anyone else has had this problem, but it’s leaking and filling up that trough on the bottom within a few days.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250527BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 4 out of 5 stars

    Everything in an expresso machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do everything for you but takes time for you to u to make expresso. If you have the time and patience then this can be a great buy for you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasnt as easy as it seems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to calibrate the machine to give a consistent brew

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and returned 2 Units. Neither of them would measure the amount of grounds, indicated by the Dose level.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    I won’t recommend to buy anything online from here

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this machine and they charge me anyway for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Very nice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and between her and my daughter they both love it. I daughter has worked with some commercial machines and says this one is really nice. While I don't drink coffee I have used it also and it is very easy to make good coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    A great cup of coffee every time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am genuinely impressed with the quality and ease of use of this espresso machine. It makes an excellent cup of coffee every time and is easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Well built

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very well built and easy to use, the wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Amazing espresso

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy to use and the taste is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent coffee machine people who enjoy coffee making this is it

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Made it easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine allowed me to make better than coffee shop cappuccinos starting with the very first attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked. My express and cappuccino coffee are delicious now.

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 2 out of 5 stars

    lasted 8 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So a year ago , I bragged about this machine, and would recommend it to everyone, but after 8 months of use, it began to give fair to poor tasting coffee, we cleaned it, descaled it, changed to various coffee brands and made sure the coffee was fresh beans but it didnt matter. We also noticed about 8 months later that the pressure gauge also stopped moving and working and we think it has alot to do with the taste. We even used filtered water and changed the water filter in the coffee machine often. Im so disappointed we spent close to $1000 on a machine that barely lasted a year. I wouldnt waste your time with this one.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240321BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa