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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 374 reviews
  • Pros mentioned:
    Design, Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Amazing Home Espresso Machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Breville Barista Express Impress for a few weeks, and it has completely transformed my coffee routine. The brushed stainless steel design is sleek and modern, making it a stylish addition to my kitchen. It’s perfect for both beginners and experienced baristas alike. The machine is easy to use, with a built-in grinder that ensures fresh coffee grounds for every cup. The tamping feature is a game-changer, making it effortless to get the perfect espresso shot with consistent pressure. Frothing milk is a breeze, too, and I’ve been making café-quality cappuccinos and lattes at home. Highly recommend this machine to anyone serious about their coffee!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Grinding machine and tamping are not strong and ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not grind well and the tamping method does not produce good results all the time sometimes the coffee granules get stuck on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Espresso Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso maker is fantastic! Great for a beginner, the Barista Express is an awesome machine for making cappuccinos, espresso, chai tea and more. It's easy to operate and is a very nice looking device!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Espresso quality

    Rated 4 out of 5 stars

    Nothing like espresso in the morning, or during th

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the Breville Impress Espresso Machine and have been very satisfied with its performance. As an espresso enthusiast, I appreciate the quality and consistency this machine delivers. The espresso shots are rich and flavorful, with a beautiful crema on top, rivaling those from my favorite coffee shops. The design of the Breville Impress is sleek and modern, fitting nicely into my kitchen decor. The machine is user-friendly, with intuitive controls that make it easy to use, even for beginners. I particularly love the precision of the built-in grinder, which allows for customizable grind settings to suit different types of beans and preferences. One of the standout features is the steam wand, which froths milk to a silky, microfoam texture that’s perfect for lattes and cappuccinos. However, it does take a bit of practice to get the technique just right. The only drawback I’ve noticed is that the machine can be a bit noisy during operation, particularly when grinding beans and frothing milk. Additionally, the water reservoir could be larger, as frequent refilling is required if you’re making multiple drinks in one go. Overall, the Breville Impress Espresso Machine is an excellent investment for any coffee lover. It combines ease of use with high-quality results, making it a great addition to any home barista’s setup. Despite a few minor inconveniences, it delivers impressive performance and delicious espresso every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice Machine - Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville Impress does a great job, pretty easy after the setup period which was s little frustrating but lots of good videos helped make it happen. Easy to operate now with consistent “Long Coffee” each morning now. Steam wand is a learning process, and you need to diligent in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Grinder

    Rated 5 out of 5 stars

    If you LOVE coffee, this machine is for you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Breville Barista Pro offers some really great features for the at home barista, and coffee enthusiast, such as the Thermojet technology and the four hole steam wand. The unit requires some patience to get dialed in, but once you have down, it makes some amazing coffee. If you dont want to learn the craft of espresso, you may want to consider the Breville Impress version because it takes out a lot of the guess work. One thing I learned about this unit is that there is an “inner” grinder setting which I needed to adjust to get the correct grind for the coffee I was using. After watching many videos, and a lot of wasted shots, I think I’ve got it! Overall, I am very happy with the unit and would recommend it to others. A few upgrades I wish the unit would come with is a lever instead of a dial for the steam wand control, a bottomless portafilter, and a dosing cup. Hope this review helps!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Breville and I’m loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg, I love it so much! It was so easy to put together. It’s also user friendly so if you’re just getting into coffee, you have nothing to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Grinder

    Rated 4 out of 5 stars

    Great Coffee Machine, needs some finer refinement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great coffee machine and looks pretty fancy in the kitchen. Makes great latte and I like the steamer. Couple issue I have been having is even though the tamper says ideal dose, the extraction isn’t perfect. Sometimes it fills just fine and sometimes it doesn’t. I did notice that the grinder/tamper system itself took sometime to adjust the ideal dose level. So i will give a check on this in a month or so. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Starbucks. This machine is efficient, sleek, and easy to use. It brews quickly and delivers consistently hot, flavorful coffee. The programmable timer is a convenient feature for busy mornings. Cleanup is simple with removable parts. A great value for daily coffee drinkers looking for reliability and taste in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Couldn’t be happier!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IN LOVE with this machine! I had been looking into purchasing an espresso machine for months before finally buying the bullet. I was intimidated and unsure if I would be able to properly use one as I had been using one button coffee machines most of my life. Let me tell you, this machine is easy to use and makes a PERFECT shot of espresso every time. The price point was a little high but I decided to go for it anyway and I have not regretted it at all! Best Buy ended up putting it on sale for $200 less a few weeks later and they honored the new price and gave me a refund for the difference. If you want a powerful, reliable espresso machine that is easy and intuitive, buy this one for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Less mess buy 100% of the fun

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long and exhaustive search, we landed this machine. we focused on quality, ease of use and some level of manual work, super automatic were out of the questions. What made buy it is the tamper, totally gets rid of the mess of grinding and tamping. Countertop is always coffee free. The tamper is worth the upgrade. Makes great coffee, Best buy delivers great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality, Speed

    Rated 5 out of 5 stars

    Great for the beginner home barista

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised to open it up and find everything i needed to easily pull a next level shot of espresso. Once you have it dialed in with the beans of your choice the machine doses automatically and pull the shot automatically keeping the morning routine quick. Loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several espresso machines this one is by far the best one. The memory system delivers the right amount of coffee every time to make my drink to my taste every time. There is no mess of coffee grounds all over the counter. I love this machine

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    ¡Great Espresso Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Do you like the smell of freshly ground coffee? This is for you! Do you like the taste of coffee or espresso? This is for you! Do you think you pay too much for Starbucks? This is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Espresso quality

    Rated 5 out of 5 stars

    My favorite coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this jewel! Worth every penny. I enjoy every morning a good cup of coffee . It looks nice in this color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great Taste Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Impress model includes the tamper that lets you know that you have the right amount and tamps the coffee all in one. There are so many grind settings that you will be able to adjust for whatever coffee bean you want to enjoy. The frothing wand is great. All in all this machine produces an excellent cup of great tasting espresso quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Java

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine I've owned. Easy to use and make perfect espresso shots every time. The price is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A beautiful machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A coffee maker of perfection. Great looking and easy to use. A great tasting coffee without having to go to the cafe. Perfection at it’s best!.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Amazing coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Coffee and very easy to use… would definitly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Overall performance

    Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Muy practica y el café sabe bien bueno.

    I would recommend this to a friend
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