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Customer Ratings & Reviews

$799.95

Customer reviews

Rating 4.7 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Barista Express Impress Espresso Machine for its ability to make high-quality espresso and its ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder getting jammed, and others feel the frothing pressure could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 452 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best espresso machine, even better and easier with the new automatic dosing and tamping function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice Machine - Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville Impress does a great job, pretty easy after the setup period which was s little frustrating but lots of good videos helped make it happen. Easy to operate now with consistent “Long Coffee” each morning now. Steam wand is a learning process, and you need to diligent in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Grinder

    Rated 4 out of 5 stars

    Great Coffee Machine, needs some finer refinement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great coffee machine and looks pretty fancy in the kitchen. Makes great latte and I like the steamer. Couple issue I have been having is even though the tamper says ideal dose, the extraction isn’t perfect. Sometimes it fills just fine and sometimes it doesn’t. I did notice that the grinder/tamper system itself took sometime to adjust the ideal dose level. So i will give a check on this in a month or so. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Tamper

    Rated 5 out of 5 stars

    Tamper worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the tamper built in on this model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Breville and I’m loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg, I love it so much! It was so easy to put together. It’s also user friendly so if you’re just getting into coffee, you have nothing to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality, Tamper
    Best Buy Employee

    Rated 5 out of 5 stars

    Less mess buy 100% of the fun

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long and exhaustive search, we landed this machine. we focused on quality, ease of use and some level of manual work, super automatic were out of the questions. What made buy it is the tamper, totally gets rid of the mess of grinding and tamping. Countertop is always coffee free. The tamper is worth the upgrade. Makes great coffee, Best buy delivers great service.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Starbucks. This machine is efficient, sleek, and easy to use. It brews quickly and delivers consistently hot, flavorful coffee. The programmable timer is a convenient feature for busy mornings. Cleanup is simple with removable parts. A great value for daily coffee drinkers looking for reliability and taste in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Overall performance

    Rated 5 out of 5 stars

    Close to coffee shop quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first shot of espresso came out incredibly good. The machine fulfilled all of my expectations and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Couldn’t be happier!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IN LOVE with this machine! I had been looking into purchasing an espresso machine for months before finally buying the bullet. I was intimidated and unsure if I would be able to properly use one as I had been using one button coffee machines most of my life. Let me tell you, this machine is easy to use and makes a PERFECT shot of espresso every time. The price point was a little high but I decided to go for it anyway and I have not regretted it at all! Best Buy ended up putting it on sale for $200 less a few weeks later and they honored the new price and gave me a refund for the difference. If you want a powerful, reliable espresso machine that is easy and intuitive, buy this one for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great for the beginner home barista

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised to open it up and find everything i needed to easily pull a next level shot of espresso. Once you have it dialed in with the beans of your choice the machine doses automatically and pull the shot automatically keeping the morning routine quick. Loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot easy to use looks great in our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Unleash the Incredible taste of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases ever. We will never drink pod coffee again. If you like good coffee, this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Pleased with the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the Impress Espresso Machine. I did not know exactly what to expect, but the Latte's I have made for my guests have really enjoyed them. I believe it makes very good quality drinks. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally enjoying this Espresso Machine! So easy to use and very easy to keep clean! Bonus that it looks great in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Good Once You Figure It Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, and the tamping tool is incredibly helpful. It can be a little finnicky to dial in the right grind size, seems like the default they recommend isnt necessarily the best for all coffees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use amd aesthiticslly pleasing. Smaller than i thought it would be, which works out great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Tamper

    Rated 5 out of 5 stars

    Great Taste Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Impress model includes the tamper that lets you know that you have the right amount and tamps the coffee all in one. There are so many grind settings that you will be able to adjust for whatever coffee bean you want to enjoy. The frothing wand is great. All in all this machine produces an excellent cup of great tasting espresso quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT MACHINE. 2 YEARS LATER STILL GOING STRONG.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST MACHINE FOR THE PRICE. NOT SURE YOU CAN EXPECT ANYTHING MORE FROM A RESIDENTIAL GRADE MACHINE. IT HANDLES OLD AND FRESH BREWED BEANS WITH EASE. ONCE DIALED IN THIS IS A GREAT MACHINE. IVE HAD MINE GOING ON 2 YEARS WITHOUT ISSUES MAKING 2-4 LATTATES A DAY.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t find a problem with this amazing machine. Just a little trial and error on my part, delicious espresso coffee. P.S. make sure the beans are 30 days fresh

    I would recommend this to a friend
  • Pros mentioned:
    Design, Espresso quality

    Rated 5 out of 5 stars

    My favorite coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this jewel! Worth every penny. I enjoy every morning a good cup of coffee . It looks nice in this color as well.

    I would recommend this to a friend
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