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Customer Ratings & Reviews

Your price for this item is $649.95
The comparable value price is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 438 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Barista Express Impress Espresso Machine for its ability to make high-quality espresso and its ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder getting jammed, and others feel the frothing pressure could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 438 reviews
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great investment in amazing espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this purchase. Quick to heat, easy to use, easy to clean, and makes a great espresso. Have used the machine daily and have had no issues. Purchase included a promotion code for two free bags of coffee from Beanz.com plus cashback on a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Quality machine. Very easy to use plus makes great espresso

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 2 years outstanding the best expresso machine ive used

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go buy now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pour every time with the auto tamper. It’s simple to use and saves time and frustration for new buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase Worth the Investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! You have to get it tuned to get a precise shot pull but once you do it is amazing. I would recommend any coffee drinker get one of these instead of wasting money at shops.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    All in one perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Replaces my french press and i have not missed it. The shots of espresso are delicious, and the option to make cappuccino or a latte is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just what I wanted. One of the best coffee machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Barista Express & could not be happier. Easy to use and makes great espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say its awesome. If you already have the funds for it, or already decided on spending the money, just get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Coffie machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, love it! Not a big fan of the auto grind option. Prefer the older one.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Really Nice Espresso, Minor Inconvenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are not fluent in the art of Espresso making, but we do like to sip it. So stepping up to a machine as highly rated as the Breville Barista Express Impress was a pretty big step. Sadly, it has not been all good. Our first machine would not automatically dose the coffee. Breville Customer Service worked with us on a video call and after going through a long process trying to get the dosing working correctly, finally decided we had a defective device. They arranged a replacement to be sent and we packed-up the old one to send back. Prepaid shipping to Breville, so that was nice. The replacement unit has exactly the same issue... So we went back through the troubleshooting without help from Breville, with the same result. Nothing we tried fixed the problem. But I can't really get myself to return a SECOND time, so we are just going to use the machine and dose the coffee ourselves, it's a 15-20 second process, so not a deal breaker. But it's sad that two machines with exactly the same issue arrived. If you check online, you will find that this issue is quite common... I noticed that when we were shopping for this machine, but decided that only bad news gets reported, not the good news, and the balance of the reviews were very positive. So we bought one. In the meantime, the Espresso we make for ourselves is REALLY good! So it's not too bad to have this minor inconvenience.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Coffee drinker must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine, i have a regular coffee maker and another one with pods and those ones are great for making very quick drinks, less than a minute with the cups and around 3 min for the big pod for 4-5 pods, the expresso will take around 2.minutes for each mug. But the smell and taste is greater by far. If you have the money and you are a coffee drinker please give an opportunity to this gorgeous machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the Impress Espresso Machine. I did not know exactly what to expect, but the Latte's I have made for my guests have really enjoyed them. I believe it makes very good quality drinks. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest espresso machine. Just used distilled water with the mineral packs they sell in Amazon. I love this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 5 out of 5 stars

    Great machine overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use out of the box. It does use a lot of water and the tray seems to fill up quite rapidly with dailyuse. Id say the only down side is having to kick on the steamer to let it warm up before you steam your milk. The grinder is a bit inconsistent but thats an easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Best coffee maker ever!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried many different coffee makers and spent a fortune on them, and never found what I really was looking for. A great cup of coffee. But then we went to a friends house for Christmas and this is the one they had and it made a perfect cup of coffee. They bought it at a different store but I was very happy with Best Buy so I purchased it there. Every day I enjoy a perfect cup of coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is extremely convenient and easy to use. It makes the coffee taste excellent, and it makes my mornings truly enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coffee machine, very satisfied good machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally enjoying this Espresso Machine! So easy to use and very easy to keep clean! Bonus that it looks great in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Breville express impress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso machine you can buy! Easy to use and Breville will send you two bags of amazing espresso free of charge!

    I would recommend this to a friend
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