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Customer Ratings & Reviews

Your price for this item is $649.95
The comparable value price is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 351 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little daunting out of the box, but once you get started, makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless setup and works great, Was a bit intimidated initially but shortly after was drinking a great cup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, great coffee everytime

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent little espresso machine. We love that the tamp and grind system makes it easy to make consistent espresso shots. The app for maintenance and service also provides easy walk throughs for cleaning and maintenance. Would give it 5 stars, but after 1 year of ownership an internal leak formed and water started to pool at the base from the back right of the machine. This is after daily use, with proper care and maintenance. Unfortunately this past the manufacturer's warranty. Luckily purchased geek squad and am currently going through the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee Grinder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The espresso machine overall was fine. Everything ran smoothly. The only detail that I might add for myself is that I have a sensitivity to the coffee beans that are grinded specifically on this machine. Other than that, everyone I served coffee enjoyed every cup served to them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. I use it almost 2-3 times a day. No longer have to go to starbucks or philz or blue botttle and pay $$$ for coffee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect home machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Consistently pulls great shots while being easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Must buy for home espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the autodose feature. Easy to dial in and espresso shots are perfect everytime!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee, easy enough to follow directions and use. Intimidating at first glance but in a world with youtube its so easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Espresso Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my previous Breville Barista. I enjoy the tampering system and the automatic dispensing of coffee. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used the machine in a little cafeteria I have and is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 3 out of 5 stars

    Can’t Use Dark Beans?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased back in December but recently just got a warranty replacement. The grinder kept getting jammed so I called support and was told not to use dark beans due to the amount of oil. Couple of things on that… the beans I were using weren’t super oily. Also, for a $900 machine you would think it would be able to handle dark roasted beans! Other than that, my wife and I really enjoy it. We use it every day.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      You may use almost any beans you wish. However, the more oil content the bean has, the more frequent cleaning that will need to be done. One can be as diligent as possible about brushing/vacuuming the grinder and grind chute, but depending on the oil content of your beans, oils can remain. Those can cause grinds to clog the chute, or can gum up the burrs or chute.

      If you continue to experience issues or need further assistance, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there. brevilleusa

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reallydoesnt take long to be abke to vlbrew a good ahot of espresso. Im glad i got it and for $200 it cant be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only love my coffee the way Breville makes it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a loved one. High quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife as a gift and she is completely in love with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall happy with this machine and does everything I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast coffee... grinds and produces the beat coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent machine for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for home use. Easy straightforward steps. It take seconds to get ready.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. perfect espresso and capuchino. recomend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. Buy it. Buy it. Buy it. Buy it. Buy it. Buy it.

    I would recommend this to a friend