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Customer Ratings & Reviews

Your price for this item is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 351 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far it is a great machine makes awesome espressos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best coffee maker I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee maker I've ever had Easy to use. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Came with a bean subscription awesome. Hard to figure out when to change beans. But still great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 3 out of 5 stars

    I need two Shoots !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this but it has a few issues that i cant seem to get right even when i have tried to correct it .. The pressure that makes the expresso wont give me two shots i have put the ground to fine and then went through a whole bag of beans doing so just to get it somewhat close still have to change it seems like every other day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Couldn't be more happier with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For the wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that makes excellent coffee. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase, no regrets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite purchase of 2023. It works great! Be forewarned that it has a lot of options and variations that you can bring to your espresso beverages. It will take a little bit of trial and error to gauge the right way to make your drink the way you want. Your choice of beans is important.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Every day tool!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it everyday since purchase! Simple to use and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home espresso machine,it’s easy to use and quick to start up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid unit, best consumer level machine I've used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good consumer level unit, comparing against our old commercial unit with a boiler tank the steam wand takes forever though. The grind and press work well, and the coffee comes out hot and consistent. This makes very little mess as the grounds are contained and spillage is minimal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Profuct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good product, new press technology needs to improve, sometime it gets stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes great espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my five year old Barista Express. Quite a step up! It learns to grind the dosage of beans consistently and the tamping is very uniform. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my morning coffee and this coffee maker is by far the best I've owned! One little thing they could improve on is the cleaning instructions. Other than that it's super easy to use and I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville express impress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at brewing. Coffee puck sometimes will stick when you take the porta filter off. Just getting the frothing down to a science is a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good espresso machine.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The auto press is good to use. I'm happy to have it for almost a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really loved

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine!! Mostly recommended, it works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made decent espresso and milk frother worked well…for about 5 months. The grinder system broke, the bolt came loose and fell into the grinding area, and after spending several hours on the phone with customer service, we ultimately had to send it in to be repaired. After receiving it back, 3 weeks later it has broken again. We haven’t even owned it for a full 6 months yet. Really surprised and disappointed in the quality of this machine, particularly given the cost and others good ratings.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240409BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Great entry level cappuccino machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automatic tamper is a great feature that shows if you have the correct amount of beans and learns over time to automatically dispense the right amount. Clean up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more runs to starbucks, dunkin, etc. this does it all and is well worth the $!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed with the Impress

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted so badly to love the Breville Express Impress but alas I'm not "impress"ed. My 2x tamp actually came out crooked on one of my fills. One of my other fills went over, like by a lot and I wasted good coffee on shaving the access. Two of my shot attempts, though in the "espresso range", poured out lopsided: runny on one side and barely a dribble on the other but yet the tamp was good and it looked even. (I had it on auto every time.) But, my big complaint is the Breville allowed the machine to run when the water reservoir was not even attached. That's scary and I'm sure not good for the machine. The Delonghi will not run and lights up when there is no water in the reservoir or when the reservoir is not in place. Sigh. The other issue I found was that the hot water spout was near the edge and made a mess when pouring water. I'm either getting the Prestigio or sticking to the la Specialista Arte.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV221129BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa