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Customer Ratings & Reviews

Your price for this item is $649.95
The comparable value price is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 365 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice Machine - Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville Impress does a great job, pretty easy after the setup period which was s little frustrating but lots of good videos helped make it happen. Easy to operate now with consistent “Long Coffee” each morning now. Steam wand is a learning process, and you need to diligent in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Grinder

    Rated 4 out of 5 stars

    Great Coffee Machine, needs some finer refinement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great coffee machine and looks pretty fancy in the kitchen. Makes great latte and I like the steamer. Couple issue I have been having is even though the tamper says ideal dose, the extraction isn’t perfect. Sometimes it fills just fine and sometimes it doesn’t. I did notice that the grinder/tamper system itself took sometime to adjust the ideal dose level. So i will give a check on this in a month or so. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Overall performance

    Rated 5 out of 5 stars

    Close to coffee shop quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first shot of espresso came out incredibly good. The machine fulfilled all of my expectations and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Starbucks. This machine is efficient, sleek, and easy to use. It brews quickly and delivers consistently hot, flavorful coffee. The programmable timer is a convenient feature for busy mornings. Cleanup is simple with removable parts. A great value for daily coffee drinkers looking for reliability and taste in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Less mess buy 100% of the fun

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long and exhaustive search, we landed this machine. we focused on quality, ease of use and some level of manual work, super automatic were out of the questions. What made buy it is the tamper, totally gets rid of the mess of grinding and tamping. Countertop is always coffee free. The tamper is worth the upgrade. Makes great coffee, Best buy delivers great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Couldn’t be happier!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IN LOVE with this machine! I had been looking into purchasing an espresso machine for months before finally buying the bullet. I was intimidated and unsure if I would be able to properly use one as I had been using one button coffee machines most of my life. Let me tell you, this machine is easy to use and makes a PERFECT shot of espresso every time. The price point was a little high but I decided to go for it anyway and I have not regretted it at all! Best Buy ended up putting it on sale for $200 less a few weeks later and they honored the new price and gave me a refund for the difference. If you want a powerful, reliable espresso machine that is easy and intuitive, buy this one for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality, Speed

    Rated 5 out of 5 stars

    Great for the beginner home barista

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised to open it up and find everything i needed to easily pull a next level shot of espresso. Once you have it dialed in with the beans of your choice the machine doses automatically and pull the shot automatically keeping the morning routine quick. Loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of the guesswork out of making a good cup of espresso, while not having all the (useless imo) digital screen nonsense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several espresso machines this one is by far the best one. The memory system delivers the right amount of coffee every time to make my drink to my taste every time. There is no mess of coffee grounds all over the counter. I love this machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality
    Cons mentioned:
    Grinder

    Rated 5 out of 5 stars

    Great introduction to homemade espresso

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Takes a few tries to get the grind right, once the grind gets dialed in it's really easy and makes great espresso

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    ¡Great Espresso Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Do you like the smell of freshly ground coffee? This is for you! Do you like the taste of coffee or espresso? This is for you! Do you think you pay too much for Starbucks? This is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Java

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine I've owned. Easy to use and make perfect espresso shots every time. The price is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Amazing coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Coffee and very easy to use… would definitly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Overall performance

    Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Muy practica y el café sabe bien bueno.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Amazing Machine. One of the best for starters.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Machine. I really appreciate how easy it is to use. The coffee tastes really nice. The auto dosing feature is really useful as a new home barista.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great coffee machine with the right beans.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee after several tryouts to adjust the grinder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best espresso machine below $1K!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maching will adjust grind amount based off your grind setting. Itll ensure you meet the 18g of grounds. It will also auto pull shots for you and learn as you go. If the machine grinds too much or too little, it will tell you and adjust accordingly after you clean out the extra grinds (comes with a tool for this) if theres too much and hit the button again. Has a great steam wand that is very easy to use and it has a nozzle where you can just get hot water if you wanted it. It also comes with a storage compartment for the extra tools you get. If you prefer to do the espresso making yourself, you can switch the machine to manual mode and handle everything yourself. Very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Breville Expresso Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expression machine. Easy to use with the semi automated system. Highly recommend this product and brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Savoring the perfect espresso

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee, loving it — simple and fantastic experience all the way — from the first step of setting up the machine to making espresso, latte, etc — Savoring the perfect espresso: a symphony of rich aroma, smooth texture, and intense flavor in every sip. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never going back

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before having this espresso machine I had a previous version of this one, the one that doesn't tamper the coffee. I will never go back after having the Impress. A little learning curve, but once you get the best grind for the beans, you will always get a great espresso shot. Love it!

    I would recommend this to a friend
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