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Customer Ratings & Reviews

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Your price for this item is $649.95
The comparable value price is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 346 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 346 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my cofee mashine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine.....facil de usar i limpiar buen precio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MACHINE. 2 YEARS LATER STILL GOING STRONG.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST MACHINE FOR THE PRICE. NOT SURE YOU CAN EXPECT ANYTHING MORE FROM A RESIDENTIAL GRADE MACHINE. IT HANDLES OLD AND FRESH BREWED BEANS WITH EASE. ONCE DIALED IN THIS IS A GREAT MACHINE. IVE HAD MINE GOING ON 2 YEARS WITHOUT ISSUES MAKING 2-4 LATTATES A DAY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest espresso machine. Just used distilled water with the mineral packs they sell in Amazon. I love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, highly recommend, easy to use and extremely efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Quality machine. Very easy to use plus makes great espresso

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Breville express impress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso machine you can buy! Easy to use and Breville will send you two bags of amazing espresso free of charge!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to enjoy a good cup of coffee, this machine makes a perfect cup of coffee every time easy to use and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is extremely convenient and easy to use. It makes the coffee taste excellent, and it makes my mornings truly enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Breville Espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding espresso machine easy to use and no fuss. So happy with this purchase. Best Buy is the way to go and made it so easy to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Barista Express & could not be happier. Easy to use and makes great espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Really Nice Espresso, Minor Inconvenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are not fluent in the art of Espresso making, but we do like to sip it. So stepping up to a machine as highly rated as the Breville Barista Express Impress was a pretty big step. Sadly, it has not been all good. Our first machine would not automatically dose the coffee. Breville Customer Service worked with us on a video call and after going through a long process trying to get the dosing working correctly, finally decided we had a defective device. They arranged a replacement to be sent and we packed-up the old one to send back. Prepaid shipping to Breville, so that was nice. The replacement unit has exactly the same issue... So we went back through the troubleshooting without help from Breville, with the same result. Nothing we tried fixed the problem. But I can't really get myself to return a SECOND time, so we are just going to use the machine and dose the coffee ourselves, it's a 15-20 second process, so not a deal breaker. But it's sad that two machines with exactly the same issue arrived. If you check online, you will find that this issue is quite common... I noticed that when we were shopping for this machine, but decided that only bad news gets reported, not the good news, and the balance of the reviews were very positive. So we bought one. In the meantime, the Espresso we make for ourselves is REALLY good! So it's not too bad to have this minor inconvenience.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great investment in amazing espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this purchase. Quick to heat, easy to use, easy to clean, and makes a great espresso. Have used the machine daily and have had no issues. Purchase included a promotion code for two free bags of coffee from Beanz.com plus cashback on a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville probably has the best expresso machines for the price range. The baristas are easy to use and robust machines that will last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. Small learning curve on getting it dialed in but there are tons of educational videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. A little bit of a learning curve with the grinder and built in tamper. The dosing is a little weird sometimes but fairly consistent. Steam power is great and overall very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Barista

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Easy to use, and very good support

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Best coffee maker ever!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried many different coffee makers and spent a fortune on them, and never found what I really was looking for. A great cup of coffee. But then we went to a friends house for Christmas and this is the one they had and it made a perfect cup of coffee. They bought it at a different store but I was very happy with Best Buy so I purchased it there. Every day I enjoy a perfect cup of coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Breville Barista Express

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to brewing my own lattes and such. This product delivered, and all of the online videos were clutch in getting started.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this machine but would buy the digital versio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I use it everyday to make americanos and for the hot water dispenser. Quality of the unit is phenomenal and great design. My only regret with not buying the digital version is the trouble I have locking in the grind settings. I feel like I find my groove and then the next bag of coffee I’m back to trying to find the right settings again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The coffee makers coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need an espresso machine to do. If you know what you're doing, skip the menu diving and all the trick stuff from the touch screen ones and get this.

    I would recommend this to a friend