Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.95
The comparable value price is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 391 reviews
  • Cons mentioned:
    Pressure

    Rated 3 out of 5 stars

    I need two Shoots !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this but it has a few issues that i cant seem to get right even when i have tried to correct it .. The pressure that makes the expresso wont give me two shots i have put the ground to fine and then went through a whole bag of beans doing so just to get it somewhat close still have to change it seems like every other day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Couldn't be more happier with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase, no regrets.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite purchase of 2023. It works great! Be forewarned that it has a lot of options and variations that you can bring to your espresso beverages. It will take a little bit of trial and error to gauge the right way to make your drink the way you want. Your choice of beans is important.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For the wife

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that makes excellent coffee. My wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Every day tool!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it everyday since purchase! Simple to use and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home espresso machine,it’s easy to use and quick to start up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good, but need more precision

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tapping is a good added feature. but the extraction could be better . grinder is amazing . puck should be designed better.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 4 out of 5 stars

    Solid unit, best consumer level machine I've used.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good consumer level unit, comparing against our old commercial unit with a boiler tank the steam wand takes forever though. The grind and press work well, and the coffee comes out hot and consistent. This makes very little mess as the grounds are contained and spillage is minimal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Barista Express. It was great, but getting the right amount of beans and tamping to always get good pressure seemed hit or miss. This takes care of that! No spilled grounds, no tamping and re-tampning. I get a perfect puck and perfect pressure every time since the firs try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Profuct

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good product, new press technology needs to improve, sometime it gets stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes great espresso

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my five year old Barista Express. Quite a step up! It learns to grind the dosage of beans consistently and the tamping is very uniform. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coffee

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my morning coffee and this coffee maker is by far the best I've owned! One little thing they could improve on is the cleaning instructions. Other than that it's super easy to use and I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville express impress

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at brewing. Coffee puck sometimes will stick when you take the porta filter off. Just getting the frothing down to a science is a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Breville

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this but it was going to take longer than I wanted to wait, so Icancelled this and changed to the Touch. I ended up changing that too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good espresso machine.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The auto press is good to use. I'm happy to have it for almost a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really loved

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine!! Mostly recommended, it works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more runs to starbucks, dunkin, etc. this does it all and is well worth the $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level cappuccino machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automatic tamper is a great feature that shows if you have the correct amount of beans and learns over time to automatically dispense the right amount. Clean up is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 2 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made decent espresso and milk frother worked well…for about 5 months. The grinder system broke, the bolt came loose and fell into the grinding area, and after spending several hours on the phone with customer service, we ultimately had to send it in to be repaired. After receiving it back, 3 weeks later it has broken again. We haven’t even owned it for a full 6 months yet. Really surprised and disappointed in the quality of this machine, particularly given the cost and others good ratings.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240409BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grindwer. It provides consistent and reliable dosing. I dont use the razor anymore (compare with other models). Warms up quickly

    I would recommend this to a friend