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Customer Ratings & Reviews

$799.95

Customer reviews

Rating 4.7 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Barista Express Impress Espresso Machine for its ability to make high-quality espresso and its ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder getting jammed, and others feel the frothing pressure could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 449 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Breville espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Breville espresso machine. The coffee tastes excellent every single time.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Breville products are reliable, And are excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville makes great products. My last Barista Breville lasted about 14 years

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    One of the best espresso machine in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great espresso and decent steam milk for the price that you paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Once you get it to the correct configuration it makes the best coffee ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Espresso machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent Espresso machine. Easy to set up and easy to use. Would reccommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too complex for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it would have been a great item if it wasn’t so complex. This was not for me. Returned it

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee connoisseur!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very satisfied with this purchase. Thinking about opening a coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless setup and works great, Was a bit intimidated initially but shortly after was drinking a great cup.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. I use it almost 2-3 times a day. No longer have to go to starbucks or philz or blue botttle and pay $$$ for coffee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little daunting out of the box, but once you get started, makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Expresso

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing expresso machine for my experience with different coffee machine

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Really great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it and it makes really great coffee. I dont use it every day and its pretty finnicky if you dont become an expert so mine arent as good as my wifes.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife convinced me to buy this. I make great coffees now..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee, easy enough to follow directions and use. Intimidating at first glance but in a world with youtube its so easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely The Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Breville Expresso Machine just might be the best Expresso Machine in the world!!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Must buy for home espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the autodose feature. Easy to dial in and espresso shots are perfect everytime!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect home machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Consistently pulls great shots while being easy to maintain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, great coffee everytime

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent little espresso machine. We love that the tamp and grind system makes it easy to make consistent espresso shots. The app for maintenance and service also provides easy walk throughs for cleaning and maintenance. Would give it 5 stars, but after 1 year of ownership an internal leak formed and water started to pool at the base from the back right of the machine. This is after daily use, with proper care and maintenance. Unfortunately this past the manufacturer's warranty. Luckily purchased geek squad and am currently going through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reallydoesnt take long to be abke to vlbrew a good ahot of espresso. Im glad i got it and for $200 it cant be beat.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 3 out of 5 stars

    Can’t Use Dark Beans?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased back in December but recently just got a warranty replacement. The grinder kept getting jammed so I called support and was told not to use dark beans due to the amount of oil. Couple of things on that… the beans I were using weren’t super oily. Also, for a $900 machine you would think it would be able to handle dark roasted beans! Other than that, my wife and I really enjoy it. We use it every day.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      You may use almost any beans you wish. However, the more oil content the bean has, the more frequent cleaning that will need to be done. One can be as diligent as possible about brushing/vacuuming the grinder and grind chute, but depending on the oil content of your beans, oils can remain. Those can cause grinds to clog the chute, or can gum up the burrs or chute.

      If you continue to experience issues or need further assistance, please feel free to send us an email to [email protected] or call us at 866-273-8455. We'll be happy to help you from there. brevilleusa

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