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Customer Ratings & Reviews

Your price for this item is $649.95
The comparable value price is $799.95

Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Barista Express Impress Espresso Machine for its espresso quality and ease of use. Many appreciate its overall performance and design. However, some customers have experienced issues with the grinder and pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 392 reviews
  • Rated 5 out of 5 stars

    Easy to use - high quality coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this coffee maker for couple of months. It is amazing. I am coffee drinker. 8-10 cups per day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!!!! Machine!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Absolutely loves it. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally like this espresso maker. Did not get the single shot basket. Some in our home find the milk steamer/foamer difficult to use and tough to have it produce foam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible image, Incredible image,

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible image, Incredible image, Incredible image, Incredible image,

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 1 out of 5 stars

    Inconsistent Dial-in costs coffee, money and time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this machine adds character to our kitchen, for a $900 espresso machine, it was exceedingly costly to dial-in. I used freshly roasted beans from a local coffee shop (Light, medium and dark), adjusted internal grinder from factory (6 to 4) and tried different levels from ground to coarse. 18g of coffee beans was what I used throughout the dial-in process. Often times I had to use the razor to shave off excess grounded coffee. The pressure gauge, flow of espresso, pour timing and fluid grams produced were awfully imbalanced. I went through 4 12oz coffee bean bags each bag costing $20. A little over 2 gallons of water to attempt and perfect what I thought this machine was intended and manufactured for. Out of 18.5 double shot pours 3-4 pours would fall in the “espresso quality “ out of 18g of whole beans producing 36g combined of espresso and creama between 20-30 seconds. Unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV230314BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Best Espresso Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine.. as with everything there's a learning curve. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent price and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Breville aka the brewville is amazing. I bought this for my wife as a Christmas gift and she really loves how the side handle automatically crushes the beans. Also the machine is very user friendly. We really love the fact the barista tells you exactly how much beans need to be in your portafilter (or bracket handle) rather than just guessing. The machine will literally tell you if there is to much beans or to little in order for you to get exactly what kind of espresso you want. The machine also allows you to manual dispense the beans to your liking as well, however for beginners I think it’s cool how it basically helps you learn how to make espressos. Overall great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday and it makes the best coffee. Saves me time and money spent at coffee shops

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 1 out of 5 stars

    Breville

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frothing pressure is never strong enough. We have even contacted breville customer service to walk us through everything, and the pressure is still weak.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250121BBBR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Cons mentioned:
    Pressure

    Rated 1 out of 5 stars

    No more breville

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine did not work as expected, very low pressure, suggested test with doble wall filter and black plastic cap fail. Open case on breville support but they not respond. I trying hard to avoid return this machine but look that I don't have another option.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231213BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good product. But it's hard to use unless you're a professional.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    Poor machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the worst. Buying it is a waste of money. I don't recommend it at all. Less than 6 months of use according to the instructions and recommendations, and it still broke. The worst coffee maker ever created.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250502BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 1 out of 5 stars

    Thing is leaking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if anyone else has had this problem, but it’s leaking and filling up that trough on the bottom within a few days.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250527BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new espresso machine. I love the whole process of making my own amazing coffee drink every morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything in an expresso machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do everything for you but takes time for you to u to make expresso. If you have the time and patience then this can be a great buy for you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasnt as easy as it seems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to calibrate the machine to give a consistent brew

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and returned 2 Units. Neither of them would measure the amount of grounds, indicated by the Dose level.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for the product and looks reslly good

    I would recommend this to a friend